Paris trip for Hermes

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Please try to stay on topic. I realise because of the complexity of some of the posts members may veer off but in answer do not 'go there'.

For info and questions on US customs please post on the thread below: post https://forum.purseblog.com/threads/us-customs-discussion-airports-importing.905560/

Detaxing (to US from Europe) https://forum.purseblog.com/threads/best-way-to-detax-after-h-in-europe.178302/

or non-US destinations: https://forum.purseblog.com/threads/does-h-store-paris-wants-to-ship.605014/page-3

For questions relating to prices https://forum.purseblog.com/threads/reference-hermes-current-prices.102567/page-357

For traveling with boxes https://forum.purseblog.com/threads...me-hermes-boxes-when-traveling.1044553/page-5




I will leave this reminder as a sticky because tthis is often a thread that new members (or new Hermès lovers) post on - hopefully temporarily.
 
Ah, too bad it's behind a paywall. sigh.
I didn't encounter a paywall, here you go!

Hermès Has Spruced Up Its Store in a Swimming Pool, With Bags to Match
Hermès has issued exclusive handbags in aquatic colors to mark the renovation of its Rue de Sèvres store, located in a former swimming pool.


Constance III Mini

Constance III Mini

PARIS — Hermès on Thursday unveiled a store renovation that is almost as stealthy as its famously understated luxury clothes. Entering its striking flagship on Rue de Sèvres in Paris, you’d be forgiven for not immediately noticing it has undergone a one-year renovation.
Its central feature remains: three soaring huts made from curved slats of ash wood, set up in the center of what used to be a swimming pool. The only apparent change is a new nautical-themed fresco, which wraps all the way around over two floors, complementing the listed building’s Art Deco mosaics and ironwork balconies.
Look a little closer, and you realize the 14,000-square-foot store, opened in 2010, has been reorganized from top to bottom to house the brand’s evolving product lines, including its recently launched color cosmetics collection. Silk scarves and ties have been given pride of place in the entrance, and space for ready-to-wear and jewelry has been upped.

“It was a challenge to renovate this store, because it’s so incredible and unusual,” said Hélène Dubrule, managing director of Hermès Distribution France. “I think we have managed to maintain the fluidity of the space. You feel the air, the water and the light.”
Denis Montel of architecture firm RDAI, who came up with the store’s initial design, said his teams developed a whole new color palette and materials for the space. This included the deep green ceramic tiles, reminiscent of the 1930s, that outline the new combined café and bookstore on the ground floor.
Hermes-Sevres-cafe-librairie-Chaine-d-encre-Guillaume-Grasset.jpg

The café and bookstore at the Hermès store on Rue de Sèvres in Paris.

“We worked in subtle ways to create different atmospheres conducive to lingering. We’ve noticed over the years that Parisians come here sometimes just to hang out, which they don’t feel comfortable doing at the main flagship on Rue du Faubourg Saint-Honoré,” he told WWD.

“We wanted it to be cheerful: somewhere fun, pleasant, colorful, uninhibited and quite playful,” he added.

While footfall at the store — which marked the luxury house’s first big splash on the Left Bank after more than 170 years on the other shore of the French capital — sometimes rivals that of the Faubourg flagship, it tends to attract a younger clientele, Dubrule said.

The reopening on Friday will mark the third major Hermès store opening in a week, after the unveiling of a renovated boutique in the southern French city of Lyon last Thursday and its new unit in Tokyo’s Omotesando district on Saturday, noted Florian Craen, executive vice president of sales and distribution.

With 306 stores worldwide, Hermès opens or renovates an average of 30 boutiques a year. Considered a “must-see” location for tourists visiting Paris, the Sèvres store represents one of its most significant retail projects for 2021, he said.

“Against the backdrop of this digital acceleration that everyone is talking about, more than ever we need locations like this: stores that are meeting places, that deliver experiences; stores where you don’t just come for a product, but to spend time with the sales staff and with your friends,” Craen said.

A VIP lounge has been added on the first floor, overlooking the atrium with its 130-yard-long wall painting by French artist Matthieu Cossé. Special features include the back wall behind the watches and jewelry pod, which is textured to look like water ripples. “Nothing is too apparent, too flashy,” Montel said.
Hermes-Sevres-bijouterie-horlogerie-Guillaume-Grasset.jpg

The watches and jewelry pod at the Hermès store on Rue de Sèvres in Paris.

The basement also houses women’s and men’s rtw, shoes and leather goods, as well as home wares, saddles and baby gifts. The spaces are dotted with custom-woven rugs and softly rounded leather sofas in blue, green, caramel and cream tones, a palette reflected in the selection of handbags displayed in glass cases.

These include several exclusive designs created to celebrate the store reopening: Birkin, Bolide 1923 and Lindy bags in a range of aquatic shades.

Also on offer is a vintage silk scarf design by illustrator Kiraz and Hugo Grygkar, the creator of the first Hermès silk scarf, and a one-of-a-kind jukebox decorated with the 1970s-era “Quadrige au fil” design by Pierre Péron, rendered in indigo and sapphire blue leather marquetry.

In September, the store will open an adjacent dedicated space that will house Petit h, the sister line founded by Pascale Mussard in 2010 using upcycled luxury raw materials. The Sèvres store is the only location worldwide to permanently carry the Petit h line.
 
Hi,

I would like to share with you the Paris FSH and Sèvres experience I had today (spoiler alert : I left empty handed). If this can help :).

My 2021 goal is to get a Kelly 28 in Gold with GHW. My wishlist is still pending in London (I do live in London), but the stock seems very low there. So, as I am currently doing my home office in Lille (North of France), I wanted to give Paris a chance. In terms of historical purchase, I have bought two items only in France (but much more in London, including non-quota bags).

After trying five times, I could get an appointment at FSH yesterday (Monday) for today (using the online system). It was the first time I have registered in the FSH website at 10:30am precisely, maybe that's why I have been chosen ? Not sure.
At the FSH store, I have waited maybe ten minutes, then the SA arrived and she brought me upstairs. She was very sweet, very polite, but not as funny and nice as my London SA was. I told her my wishlist, she asked me if I wanted anything else than a Kelly and I said no (but that I would be opened to diverse colors and sizes). Then she disappeared for 30 long minutes. Unfortunately, she came back saying that she had nothing in stock for now, because my wishlist was too "common". I felt disappointed because I doubt she didn't have a single Kelly available downstairs. I mean, it's FSH store, it's supposed the most comprehensive. She recommend me to try the new Sèvres boutique, which I did.

The new Sèvres store is very beautiful, but the team wasn't welcoming AT ALL. I walked in the store, nobody came to see me. Then, I asked someone if I could have help on "maroquinerie", he asked to his colleague and the colleague looked at me sooo badly (from head to toe) then she told me I needed to come early in the morning because they don't take appointment during the day. She was so cold and so condescendant, I really hated that feeling to be judged. So I left.

I haven't tried George V though.

Now, I know I won't come back to Paris anymore. I prefer to wait for the London stock (and to try Lille some times) :).

I hope you will have a better experience than I had :biggrin:.
 
Hi,

I would like to share with you the Paris FSH and Sèvres experience I had today (spoiler alert : I left empty handed). If this can help :smile:.

My 2021 goal is to get a Kelly 28 in Gold with GHW. My wishlist is still pending in London (I do live in London), but the stock seems very low there. So, as I am currently doing my home office in Lille (North of France), I wanted to give Paris a chance. In terms of historical purchase, I have bought two items only in France (but much more in London, including non-quota bags).

After trying five times, I could get an appointment at FSH yesterday (Monday) for today (using the online system). It was the first time I have registered in the FSH website at 10:30am precisely, maybe that's why I have been chosen ? Not sure.
At the FSH store, I have waited maybe ten minutes, then the SA arrived and she brought me upstairs. She was very sweet, very polite, but not as funny and nice as my London SA was. I told her my wishlist, she asked me if I wanted anything else than a Kelly and I said no (but that I would be opened to diverse colors and sizes). Then she disappeared for 30 long minutes. Unfortunately, she came back saying that she had nothing in stock for now, because my wishlist was too "common". I felt disappointed because I doubt she didn't have a single Kelly available downstairs. I mean, it's FSH store, it's supposed the most comprehensive. She recommend me to try the new Sèvres boutique, which I did.

The new Sèvres store is very beautiful, but the team wasn't welcoming AT ALL. I walked in the store, nobody came to see me. Then, I asked someone if I could have help on "maroquinerie", he asked to his colleague and the colleague looked at me sooo badly (from head to toe) then she told me I needed to come early in the morning because they don't take appointment during the day. She was so cold and so condescendant, I really hated that feeling to be judged. So I left.

I haven't tried George V though.

Now, I know I won't come back to Paris anymore. I prefer to wait for the London stock (and to try Lille some times) :smile:.

I hope you will have a better experience than I had :biggrin:.
I’m sorry for your story and understand how frustrating it would be for you. I did not have a good experience at FSH the first time either and finally got my dream bag the next year.
Maybe “common” was really a reason that she didn’t offer you a bag? Did she ask about what kind of leathers would you prefer for a K28? I’m not sure if it is really related though. When I was luckily offered last time, I was quite impressed with words, “quite specific,” the SA said, before she left for searching a bag.
At that time, I told her what kind of leathers and colors I preferred. I made a list on my phone and showed her.
Anyway, don’t give up! Your dream bag is coming your way.:flowers:
 
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I’m sorry for your story and understand how frustrating it would be for you. I did not have a good experience at FSH the first time either and finally got my dream bag the next year.
Maybe “common” was really a reason that she didn’t offer you a bag? Did she ask about what kind of leathers would you prefer for a K28? I’m not sure if it is really related though. When I was luckily offered last time, I was quite impressed with words, “quite specific,” the SA said, before she left for searching a bag.
At that time, I told her what kind of leathers and colors I preferred. I made a list on my phone and showed her.
Anyway, don’t give up! Your dream bag is coming your way.:flowers:

Thanks for your message :). I keep faith that someday I will have my dream bag, it's definitely a game :biggrin:.
No, she didn't ask me about the leathers I wanted, so I told her I wanted an Epsom Sellier. I remember when I built my wishlist with my SA in London, he gave me some advice, like to not focus on Sellier only but give a chance on Retourné. Same for my SA in Lille, who told me about heritage leather and showed me some 'not for sale' model. The FSH SA didn't say anything, she just let me talk.
 
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Hi,

I would like to share with you the Paris FSH and Sèvres experience I had today (spoiler alert : I left empty handed). If this can help :).

My 2021 goal is to get a Kelly 28 in Gold with GHW. My wishlist is still pending in London (I do live in London), but the stock seems very low there. So, as I am currently doing my home office in Lille (North of France), I wanted to give Paris a chance. In terms of historical purchase, I have bought two items only in France (but much more in London, including non-quota bags).

After trying five times, I could get an appointment at FSH yesterday (Monday) for today (using the online system). It was the first time I have registered in the FSH website at 10:30am precisely, maybe that's why I have been chosen ? Not sure.
At the FSH store, I have waited maybe ten minutes, then the SA arrived and she brought me upstairs. She was very sweet, very polite, but not as funny and nice as my London SA was. I told her my wishlist, she asked me if I wanted anything else than a Kelly and I said no (but that I would be opened to diverse colors and sizes). Then she disappeared for 30 long minutes. Unfortunately, she came back saying that she had nothing in stock for now, because my wishlist was too "common". I felt disappointed because I doubt she didn't have a single Kelly available downstairs. I mean, it's FSH store, it's supposed the most comprehensive. She recommend me to try the new Sèvres boutique, which I did.

The new Sèvres store is very beautiful, but the team wasn't welcoming AT ALL. I walked in the store, nobody came to see me. Then, I asked someone if I could have help on "maroquinerie", he asked to his colleague and the colleague looked at me sooo badly (from head to toe) then she told me I needed to come early in the morning because they don't take appointment during the day. She was so cold and so condescendant, I really hated that feeling to be judged. So I left.

I haven't tried George V though.

Now, I know I won't come back to Paris anymore. I prefer to wait for the London stock (and to try Lille some times) :).

I hope you will have a better experience than I had :biggrin:.

Hopefully your dream kelly will come to you sooner than you think.
Best wishes
 
  • Like
Reactions: Etriers and asperge
Hi,

I would like to share with you the Paris FSH and Sèvres experience I had today (spoiler alert : I left empty handed). If this can help :smile:.

My 2021 goal is to get a Kelly 28 in Gold with GHW. My wishlist is still pending in London (I do live in London), but the stock seems very low there. So, as I am currently doing my home office in Lille (North of France), I wanted to give Paris a chance. In terms of historical purchase, I have bought two items only in France (but much more in London, including non-quota bags).

After trying five times, I could get an appointment at FSH yesterday (Monday) for today (using the online system). It was the first time I have registered in the FSH website at 10:30am precisely, maybe that's why I have been chosen ? Not sure.
At the FSH store, I have waited maybe ten minutes, then the SA arrived and she brought me upstairs. She was very sweet, very polite, but not as funny and nice as my London SA was. I told her my wishlist, she asked me if I wanted anything else than a Kelly and I said no (but that I would be opened to diverse colors and sizes). Then she disappeared for 30 long minutes. Unfortunately, she came back saying that she had nothing in stock for now, because my wishlist was too "common". I felt disappointed because I doubt she didn't have a single Kelly available downstairs. I mean, it's FSH store, it's supposed the most comprehensive. She recommend me to try the new Sèvres boutique, which I did.

The new Sèvres store is very beautiful, but the team wasn't welcoming AT ALL. I walked in the store, nobody came to see me. Then, I asked someone if I could have help on "maroquinerie", he asked to his colleague and the colleague looked at me sooo badly (from head to toe) then she told me I needed to come early in the morning because they don't take appointment during the day. She was so cold and so condescendant, I really hated that feeling to be judged. So I left.

I haven't tried George V though.

Now, I know I won't come back to Paris anymore. I prefer to wait for the London stock (and to try Lille some times) :smile:.

I hope you will have a better experience than I had :biggrin:.
I’m a bit confused. I know what’s in stock is on their internal computer so why did it take the SA 30 minutes to come back empty handed? It’s not like she had to rummage through boxes in a stock room.
 
I’m a bit confused. I know what’s in stock is on their internal computer so why did it take the SA 30 minutes to come back empty handed? It’s not like she had to rummage through boxes in a stock room.
Ahh yes...the Famous Mysteries of the Modern World: How does life begin? Where does the matching sock actually go? And WTF is the FSH SA actually doing for the 20-30 minutes they disappear for to look for a quota bag?....the world may never know! :lol:
 
Hi,

I would like to share with you the Paris FSH and Sèvres experience I had today (spoiler alert : I left empty handed). If this can help :smile:.

My 2021 goal is to get a Kelly 28 in Gold with GHW. My wishlist is still pending in London (I do live in London), but the stock seems very low there. So, as I am currently doing my home office in Lille (North of France), I wanted to give Paris a chance. In terms of historical purchase, I have bought two items only in France (but much more in London, including non-quota bags).

After trying five times, I could get an appointment at FSH yesterday (Monday) for today (using the online system). It was the first time I have registered in the FSH website at 10:30am precisely, maybe that's why I have been chosen ? Not sure.
At the FSH store, I have waited maybe ten minutes, then the SA arrived and she brought me upstairs. She was very sweet, very polite, but not as funny and nice as my London SA was. I told her my wishlist, she asked me if I wanted anything else than a Kelly and I said no (but that I would be opened to diverse colors and sizes). Then she disappeared for 30 long minutes. Unfortunately, she came back saying that she had nothing in stock for now, because my wishlist was too "common". I felt disappointed because I doubt she didn't have a single Kelly available downstairs. I mean, it's FSH store, it's supposed the most comprehensive. She recommend me to try the new Sèvres boutique, which I did.

The new Sèvres store is very beautiful, but the team wasn't welcoming AT ALL. I walked in the store, nobody came to see me. Then, I asked someone if I could have help on "maroquinerie", he asked to his colleague and the colleague looked at me sooo badly (from head to toe) then she told me I needed to come early in the morning because they don't take appointment during the day. She was so cold and so condescendant, I really hated that feeling to be judged. So I left.

I haven't tried George V though.

Now, I know I won't come back to Paris anymore. I prefer to wait for the London stock (and to try Lille some times) :smile:.

I hope you will have a better experience than I had :biggrin:.
Sorry to hear about your experience. I was wondering when the SA said "common ", she was referring to "popular " so they're out of stock. I recalled I waited for 30min before and the SA came back empty handed too. She explained to me that she was waiting for another customer who was offered a similar K28 I requested for. I persisted and asked her politely to check for other colours, she disappeared again (shorter wait this time) and came back with my K28 abricot ghw.

Hope you get your dream bag soon :flowers:
 
I’m a bit confused. I know what’s in stock is on their internal computer so why did it take the SA 30 minutes to come back empty handed? It’s not like she had to rummage through boxes in a stock room.

Exactly my thought ! When I was waiting, there was one another client on a bag appointement like me and I saw the SA searching in her phone for a while before leaving. So yes, I think they can check the stock directly.
 
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Exactly my thought ! When I was waiting, there was one another client on a bag appointement like me and I saw the SA searching in her phone for a while before leaving. So yes, I think they can check the stock directly.
Ok to be fair they can (as far as I know) see the entire stock on their phone but sometimes it is being shown to someone, or reserved or actually on hold at the cashier, in the process of being rung up. So the item may show as being in inventory but the SA cannot find it. My SA had some delay finding specific bags before and he explained this to me.
 
Sorry to hear about your experience. I was wondering when the SA said "common ", she was referring to "popular " so they're out of stock. I recalled I waited for 30min before and the SA came back empty handed too. She explained to me that she was waiting for another customer who was offered a similar K28 I requested for. I persisted and asked her politely to check for other colours, she disappeared again (shorter wait this time) and came back with my K28 abricot ghw.

Hope you get your dream bag soon :flowers:

Oh that's really good to know ! Next time (if there's any), I will be more persistent like you :). I thought I didn't need to, because I gave her a large choice of colors and told her I would be opened to any offers in terms of Kelly. But it wasn't enough I guess.

Maybe it's the same process for everyone who got offered nothing : they disappear for while, say that they did their best and searched everywhere but the bag wasn't in stock (without offering a second different choice). Maybe at the minute they see us (and our historical purchases), they know if they will offer something or not.
 
Ok to be fair they can (as far as I know) see the entire stock on their phone but sometimes it is being shown to someone, or reserved or actually on hold at the cashier, in the process of being rung up. So the item may show as being in inventory but the SA cannot find it. My SA had some delay finding specific bags before and he explained this to me.

Oh, I see ! That would make sense, especially for a big store like FSH.
 
Sorry to hear about your experience. I was wondering when the SA said "common ", she was referring to "popular " so they're out of stock. I recalled I waited for 30min before and the SA came back empty handed too. She explained to me that she was waiting for another customer who was offered a similar K28 I requested for. I persisted and asked her politely to check for other colours, she disappeared again (shorter wait this time) and came back with my K28 abricot ghw.

Hope you get your dream bag soon :flowers:

I hope she meant “commonly requested”. Ah the perils of things being lost in translation. Glad you got ur Abricot. :flowers:
 
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