Sorry this may be unrelated, may I know how long have you been shopping at FSH to be offered an SO bag?
I always get quota bags at fsh but never dare to ask for an SO.. thank you
It was actually my first time at FSH and I was a walk in client at the time. It was a random weekend trip to Paris when I was studying abroad in Italy that semester so it was totally unexpected.
Throughout those past months, I was actively looking for a Cabacity 41 in every city I was travelling to but to no avail. At the FSH store, I told the SA I was looking for a Cabacity 41 with a swift hobo insert, not canvas or an HAC in a darker neutral colour with palladium hardware. He went away for a long, long time and then came back saying he's surprised I was asking for Cabacity 41 as he hasn't seen one come in for a long time but it's still on their system and that an HAC wasn't available as well. He then tried to sell me another tote with shearling on top but I wasn't interested and it was after that which he offered me to do an SO for the HAC not only in togo, but also crocodile. I've always wanted an HAC that's similar in look to the helium HAC with brushed hardware so that's why I ended up the BN BPHW combo.
Also to note but at the time when I approached the front desk for an appointment, I wasn't attended to for a long time and the SA was really apologetic about the long wait so I'm not sure if that had a factor with it or not. I'm also of the same ethnic original of the majority of the tourists in that shop normally and not to stereotype or label any groups or whatnot but the individuals of the same ethnic origin in the store at the time were very brash and outspoken, as if it were a marketplace. However, being from Canada, I can speak French to a degree or at least my pronunciations of French words/leathers/etc are decent lol