TropicalGal ~ you raise excellent points!! Buying sight unseen is not for most. Pricey trans-Atlantic returns are highly unappealing. This is something the merchant must consider when selling via the internet to a global market. Likewise, it is something a buyer must consider when purchasing sight unseen based on reviews found on a forum such as ours without knowing these BE ladies first-hand.
Personally, I have never met anyone here. If I bumped into any of you on the street, I would not recognize you. If you were carrying your BE bag and we got to chatting in person and could reference specific posts, I might recall something. Although, is it not this level of communication upon which we have based our very first BE purchase?
Ultimately, it is trust...trust in what we say to each other...trust in what we read about Jackie...and trust in what we encounter when a BE product arrives to our home ~ for those who take the plunge to get this far.
What would you consider a fair and equitable compromise between buyer and seller? I get the small workshop model and enjoy its benefits; however, for a company like this to survive, something must give to allow potential buyers to trust themselves to make their first BE purchase off the BE web site without seeing/feeling/smelling sample swatches in advance if they are not available.
I'm just tossing this out here for discussion. Would you be more apt to buy if you knew you could return the bag and recoup your return shipping cost and not be charged custom duty? Hypothetically, what if Jackie discounted the very first purchase to cover return shipping if the buyer decided the bag didn't work out, contingent, of course, on the bag being returned in its same condition? And, if the buyer decides to keep the bag, the buyer receives a nice little discount ~ again, what do you think? This would only be applicable to the first purchase per buyer, as an incentive...what do you think? And, how about the inclusion of up to three sample swatches with each purchase, and/or, perhaps, a brochure of available colors?
I've read repeatedly that Jackie wants feedback...is this something that you TropicalGal would find helpful? What about everyone else ~ what do you think?
Personally, I have never met anyone here. If I bumped into any of you on the street, I would not recognize you. If you were carrying your BE bag and we got to chatting in person and could reference specific posts, I might recall something. Although, is it not this level of communication upon which we have based our very first BE purchase?
Ultimately, it is trust...trust in what we say to each other...trust in what we read about Jackie...and trust in what we encounter when a BE product arrives to our home ~ for those who take the plunge to get this far.
What would you consider a fair and equitable compromise between buyer and seller? I get the small workshop model and enjoy its benefits; however, for a company like this to survive, something must give to allow potential buyers to trust themselves to make their first BE purchase off the BE web site without seeing/feeling/smelling sample swatches in advance if they are not available.
I'm just tossing this out here for discussion. Would you be more apt to buy if you knew you could return the bag and recoup your return shipping cost and not be charged custom duty? Hypothetically, what if Jackie discounted the very first purchase to cover return shipping if the buyer decided the bag didn't work out, contingent, of course, on the bag being returned in its same condition? And, if the buyer decides to keep the bag, the buyer receives a nice little discount ~ again, what do you think? This would only be applicable to the first purchase per buyer, as an incentive...what do you think? And, how about the inclusion of up to three sample swatches with each purchase, and/or, perhaps, a brochure of available colors?
I've read repeatedly that Jackie wants feedback...is this something that you TropicalGal would find helpful? What about everyone else ~ what do you think?
^^^Thanks for these replies. You are both right. I guess I'm frustrated -- not only do we buy without seeing IRL, but without easy swatches. Resulting in expensive transAtlantic returns. Ah well, such is the price of a gorgeous, real, made in Italy, beautifully designed...handbag! Thanks ladies.