Here’s a list….attack if you must but I’m shielded by the title of this thread
1. I find it unacceptable when an SA knows nothing about H. As in, I would bet they couldn’t spell Hermes correctly the first time. I don’t expect every SA to be an H connoisseur, but surely there’s an intensive onboarding program to learn about basic history, most popular products, etc. I’m sorry, swift leather? Like leather you can sweep quickly? Yes of course we provide all bags in new box.
Im sorry madame, a 90 scarf? Im afraid we don’t have 90 scarves available to sell today…..oh you mean the size. Yes here we have the smallest size and over there you can see the large one. Sorry I don’t know what fabric it is… will you say? Let me check the tag…
2. It really irritates me when people, particularly SAs, don’t attempt to pronounce color names correctly. I recognize many people do not speak French, nor would I expect such a thing. But try to call the product/colors what they are. You may not be able to say “Hermes” with a perfect French accent but you know it’s not Huhr-meece . It’s just like pronouncing a name, if you’re not sure how to pronounce it, ask. Dont confidently pronounce wrong and repeat it again and again without verifying if you’re saying it wrong. Regular people I’ll give a pass. But an SA…again, know your shiznit.
3. I love smooth leathers, box, swift, Jonathan…. I know this is an UO as they are priced low on resale relative to non smooth leathers….but in my view are the epitome of depth and luxury. Whereas I find any type of pebbled leather/graining to look significantly cheaper (no hate to pebbled leather, like togo, I have a few with beautiful veining and they make great workhorse bags, but I think grained leather automatically makes any product look inferior to those with smooth leathers… this is my view for any brand not just H, but I find the gap much wider between H leathers )
Whew now I can relax