Paris trip for Hermes

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Please try to stay on topic. I realise because of the complexity of some of the posts members may veer off but in answer do not 'go there'.

For info and questions on US customs please post on the thread below: post https://forum.purseblog.com/threads/us-customs-discussion-airports-importing.905560/

Detaxing (to US from Europe) https://forum.purseblog.com/threads/best-way-to-detax-after-h-in-europe.178302/

or non-US destinations: https://forum.purseblog.com/threads/does-h-store-paris-wants-to-ship.605014/page-3

For questions relating to prices https://forum.purseblog.com/threads/reference-hermes-current-prices.102567/page-357

For traveling with boxes https://forum.purseblog.com/threads...me-hermes-boxes-when-traveling.1044553/page-5




I will leave this reminder as a sticky because tthis is often a thread that new members (or new Hermès lovers) post on - hopefully temporarily.
 
Hi, everyone! How soon after getting appointment did you manage to get another one? I got appointment in December, and been trying to get one recently, but I feel like they don't give another appointment for a few months after.
 
If you get h app, how late or early can you be for your app?

If arrival is 2pm, do you still take chance on applying for app, what if they assign you 11am when you are still on the air?

Thanks for those replying for hypothetically magically scoring h app.
Sooo many if
 
If you get h app, how late or early can you be for your app?

If arrival is 2pm, do you still take chance on applying for app, what if they assign you 11am when you are still on the air?

Thanks for those replying for hypothetically magically scoring h app.
Sooo many if
I wouldn’t apply in this case. If I was able to call in the morning and let them I would be arriving later than my scheduled time I would. But not if I couldn’t reach them.
 
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Hello All- My sister and I have a trip to Paris scheduled for November, but we are also doing a long weekend in London in June. Our thought was, do a day trip to Paris in June and shop at one of the three stores to establish and purchase history in France ( we have a strong profile in the US and a profile in Rome) and maybe try to establish a relationship with an SA for our November trip. My question to all of the experienced Paris shoppers is, does having an SA help with buying a bag in Paris? Or is it the same waiting game as it is in the US, and you need to have established a healthy purchase history? Are we better off trying our luck with the lottery?
 
Hello All- My sister and I have a trip to Paris scheduled for November, but we are also doing a long weekend in London in June. Our thought was, do a day trip to Paris in June and shop at one of the three stores to establish and purchase history in France ( we have a strong profile in the US and a profile in Rome) and maybe try to establish a relationship with an SA for our November trip. My question to all of the experienced Paris shoppers is, does having an SA help with buying a bag in Paris? Or is it the same waiting game as it is in the US, and you need to have established a healthy purchase history? Are we better off trying our luck with the lottery?
Hi - I went to Paris recently and since the lottery is SO SO hard to get (we were there for 5 days and nothing), my plan was to shop with one SA and hopefully they could get me an appointment, OR (if possible) they can sell me a leather item. So I shopped with one SA for maybe two-three hours. They were great and helped me in different departments (although they initially said they only work in one department). At the end when I was ready to pay I politely asked if it's possible for them to assist with an appointment, and they said "no ... please try lottery or ask for cancellation on first floor." So it did not help me at all. Maybe I chose the wrong SA, so find someone you like first. I did read that people stay in contact with their SA's, so perhaps if you build a relationship it may be an option.
 
I was there this past week with 3 passports, 6 days and no luck with appts. I asked a few days for cancellations at FSH with no luck. On my last day , we happened to be near George V, went in to check out calvis with no luck and asked the same sa if any cancellations. she walked me over to the gentleman taking charge and she said something to him and asked me to wait 5 to 10 min since there was a no show and she wanted to give the guest a bit more time to show up. She came back, asked to see my passport and can tell that I'm a regular at fsh. She said the appt didn't show up and she can help me. I showed her what I wanted...a list with quota and non quota bags. She was gone for 5 to 10 min and said b/k/c weren't available but she can offer a non quota bag on my list. I ended up getting a halzan 25 etoupe with ghw. Still very happy nevertheless. This was around 5pm so maybe less stock by then.
 
Hello All- My sister and I have a trip to Paris scheduled for November, but we are also doing a long weekend in London in June. Our thought was, do a day trip to Paris in June and shop at one of the three stores to establish and purchase history in France ( we have a strong profile in the US and a profile in Rome) and maybe try to establish a relationship with an SA for our November trip. My question to all of the experienced Paris shoppers is, does having an SA help with buying a bag in Paris? Or is it the same waiting game as it is in the US, and you need to have established a healthy purchase history? Are we better off trying our luck with the lottery?
This strategy can work as I understand that SA at George V are allowed to have 1 client a day to be offered a bag (not sure if this is limited to non QB though). Also if you look through this thread shoppers at both FSH and Sevres have been successful with this strategy. I think it depends on whether the SA that you clicked with has already used her "pass" for the day/week, what stock is like at the moment, what bag you want and how much you spent. Anything can happen in Paris, as there are always exceptions to every rule.
 
Hello All- My sister and I have a trip to Paris scheduled for November, but we are also doing a long weekend in London in June. Our thought was, do a day trip to Paris in June and shop at one of the three stores to establish and purchase history in France ( we have a strong profile in the US and a profile in Rome) and maybe try to establish a relationship with an SA for our November trip. My question to all of the experienced Paris shoppers is, does having an SA help with buying a bag in Paris? Or is it the same waiting game as it is in the US, and you need to have established a healthy purchase history? Are we better off trying our luck with the lottery?
Yes, if you build a SA relationship you can make appts and get QBs. At FSH, no prespend is necessary. Whether it helps is debatable on this thread.
 
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Flying on Tuesday night for a week in Paris. Very much looking forward to it! I'm obviously going to try and score a leather appointment while I'm there, but none the less would like a few other items as well. If I am lucky enough to get chosen and have a leather appointment am I allowed to also shop for other items like scarves and jewelry? Is it better to start with the other items first or do you start with the bag?
 
Paris update (Part 1)- Warning long post

Arrived in Paris on March 28th. I had a fabulous time and had an opportunity to visit all 3 stores (FSH and Severes on multiple times) so I am going to break this up into different posts.

I had been in contact with my SA that that I met in Sept earlier in the year when I was going to come in Jan- he told me that he could not get me an appointment at that time as he was fully booked. I contacted him again a couple of weeks before my departure in March but did not get a response. I e-mailed him on arrival in Paris and he responded that he could not assist and to try the lottery and or drop by for cancellation appointments. Not really surprised as I know from our conversation in Sept that he was new to Hermes (only been there for 6 months) at the time. I suspected that he may not actually be able to assist as he is too junior.

So on my 1st full day in Paris (March 29th) I decided to drop by FSH to assess the situation. On arrival in FSH the store was dead quiet! I have never been to FSH when it was so quiet- even before the pandemic!

I made my way to the leather appointment desk and the whole area was dead quiet but just as I got to the desk an SA arrived with a couple in tow who were looking to get squeezed in for a leather appointment and another couple approached from the side. The leather SA asked the first couple's name and added them to the list and asked them to take a seat. Then the turned to the second couple and asked what they were looking for (Picotin) and she added them to the list and asked them to take a seat. She then turned to me and asked how she could help. I inquired about a cancellation -she asked what bag I was looking for and I told her a Kelly, she asked for my name-at this point a young women joined the queue on my left side and the SA got call on her phone. She asked me to wait and when around the display cases to take the call- she was gone for ~ 3 to 5 minutes and then returned returned. She apologized for the wait and before I could say anything the young women on my left jumped in to ask for an appointment! I was a bit taken aback but the leather SA smiled politely and told her no there we no openings- she argued back and forth for a while and indicated to others that had been given an appointment. The SA firmly told her that there were no openings and invited her to check another day- she eventually left.

The SA then turned to me and asked for name and phone number and added me to the list and asked me to take a seat. The 2 couples had already been collected so no one else was waiting. While waiting for my appointment she added 2 additional customers to the list. So I conclude that the young woman did not get the appointment because she was rude and pushy.

I was so excited, getting an appointment on my first try and day- could it really be that easy? Would I be able to get a quota bag as I had not even made any purchases on this visit yet- although I have a substantial spending history at FSH. All of these thoughts were going through my head during the brief wait.

After a brief wait it was my turn. My assigned SA called come from 3 feet away and motioned with her hand to follow her up the stairs. She never greeted me or introduced herself and did not respond when I asked for her name. She was a beautiful black woman who would be stunning if she would have smiled. She never smiled nor met my eyes. She immediately asked me what I was looking for and I asked to see mini kelly and k25 samples- she was bit exacerbated but pulled them out from the side and then again asked what I was looking for. I asked if there were winter season colours in stock of if it was primarily spring/summer as this would influence my selection- her response was to "just name some colours". I told her what I was interested in for both seasons- she did not take notes or ask me about non-quota bag options which they typically do. I did not suggest any non-quota bags because I concluded it was unlikely that I would be offered a bag but if I gave her a non-quota bag option it would be all over. She told me to wait and that she would check stock and be back in 5 minutes! I panicked as it was clear things were not going well- so I asked her if I could get a drink. She replied you want a drink? What do you want? She did not even provide the options but I already knew so I asked for my drink to buy some time. She quickly returned with my drink and told me that she would check stock and be back in a few minutes. Before I could even ask if I could add an additional colour selection she was gone and back in less than 5 minutes- with sorry no bags today. I then asked about other bags and was told no stock is low and there are no bags of any style available. Wow that was shocking! At this point the 1st couple who had asked about the Birkin came down the stairs from the private rooms with smiles on their faces and a B30 box and the 2nd couple SA was carrying a Picotin box. My whole appointment took 17 minutes and it was crystal clear from the onset that I was not going to get a quota bag. I was surprised not to be offered anything. I did ask if there might be something coming in later in the week and I was told to try the lottery. I know that appointments do not always=a quota bag as I have had unsuccessful appointments in the past but I have never experienced the brusque and unfriendly attitude displayed by this particular SA. I would truly have been devastated if this had been by one and only appointment. I did see this SA working the SLG counter later in the week and the scowl and permanent frown were still etched on her features. There really is no excuse for this kind of posture- I know the job is truly difficult but you need to be professional and personable qualities that are absent in this particular woman. I thought about complaining to the manager but did not.

I then went to aftercare to get a repair done on one of my coats- as I passed through the fine jewelry section I saw the elderly gentleman who had come after me being offered the exact bag that I had requested. Which confirmed they had bags and even the exact bag that I requested.

After completing my business in aftercare I went to shoes, belts, hats, homeware, jewelry and cosmetics to see if they had items on my list. Not a single item on list was available. I did however see the in the loop belt bag on display- I asked at the SLG counter if they had one and SA started to tell me that I would need a leather appointment, when the supervisor interrupted and asked what colour was I looking for? I asked what was available- he told me they had 42 in stock but many were on display but they had yellow, lime, mauve pale/vert fizz verso, black, gold, craie- I looked at both the gold and vert fizz/mauve pale. I selected gold- love this very versatile belt bag!

Take-home messages:

1) You may get a card/contact information and assurances of help with a return visit but this may not happen.
2) There is no harm in asking for an appointment you might get lucky!
3) Be polite - rudeness is not rewarded.
4) An appointment does=QB
5) They have bags and likely even have the exact bag you requested, but you still need to get lucky with your SA assignment in order to be successful.
6) In the loop belt bags do not require and appointment and large numbers are currently in production- ask you SA if interested.

Hope this helps and I will add my experiences at George V and Severes later.
 
Paris update (Part 1)- Warning long post

Arrived in Paris on March 28th. I had a fabulous time and had an opportunity to visit all 3 stores (FSH and Severes on multiple times) so I am going to break this up into different posts.

I had been in contact with my SA that that I met in Sept earlier in the year when I was going to come in Jan- he told me that he could not get me an appointment at that time as he was fully booked. I contacted him again a couple of weeks before my departure in March but did not get a response. I e-mailed him on arrival in Paris and he responded that he could not assist and to try the lottery and or drop by for cancellation appointments. Not really surprised as I know from our conversation in Sept that he was new to Hermes (only been there for 6 months) at the time. I suspected that he may not actually be able to assist as he is too junior.

So on my 1st full day in Paris (March 29th) I decided to drop by FSH to assess the situation. On arrival in FSH the store was dead quiet! I have never been to FSH when it was so quiet- even before the pandemic!

I made my way to the leather appointment desk and the whole area was dead quiet but just as I got to the desk an SA arrived with a couple in tow who were looking to get squeezed in for a leather appointment and another couple approached from the side. The leather SA asked the first couple's name and added them to the list and asked them to take a seat. Then the turned to the second couple and asked what they were looking for (Picotin) and she added them to the list and asked them to take a seat. She then turned to me and asked how she could help. I inquired about a cancellation -she asked what bag I was looking for and I told her a Kelly, she asked for my name-at this point a young women joined the queue on my left side and the SA got call on her phone. She asked me to wait and when around the display cases to take the call- she was gone for ~ 3 to 5 minutes and then returned returned. She apologized for the wait and before I could say anything the young women on my left jumped in to ask for an appointment! I was a bit taken aback but the leather SA smiled politely and told her no there we no openings- she argued back and forth for a while and indicated to others that had been given an appointment. The SA firmly told her that there were no openings and invited her to check another day- she eventually left.

The SA then turned to me and asked for name and phone number and added me to the list and asked me to take a seat. The 2 couples had already been collected so no one else was waiting. While waiting for my appointment she added 2 additional customers to the list. So I conclude that the young woman did not get the appointment because she was rude and pushy.

I was so excited, getting an appointment on my first try and day- could it really be that easy? Would I be able to get a quota bag as I had not even made any purchases on this visit yet- although I have a substantial spending history at FSH. All of these thoughts were going through my head during the brief wait.

After a brief wait it was my turn. My assigned SA called come from 3 feet away and motioned with her hand to follow her up the stairs. She never greeted me or introduced herself and did not respond when I asked for her name. She was a beautiful black woman who would be stunning if she would have smiled. She never smiled nor met my eyes. She immediately asked me what I was looking for and I asked to see mini kelly and k25 samples- she was bit exacerbated but pulled them out from the side and then again asked what I was looking for. I asked if there were winter season colours in stock of if it was primarily spring/summer as this would influence my selection- her response was to "just name some colours". I told her what I was interested in for both seasons- she did not take notes or ask me about non-quota bag options which they typically do. I did not suggest any non-quota bags because I concluded it was unlikely that I would be offered a bag but if I gave her a non-quota bag option it would be all over. She told me to wait and that she would check stock and be back in 5 minutes! I panicked as it was clear things were not going well- so I asked her if I could get a drink. She replied you want a drink? What do you want? She did not even provide the options but I already knew so I asked for my drink to buy some time. She quickly returned with my drink and told me that she would check stock and be back in a few minutes. Before I could even ask if I could add an additional colour selection she was gone and back in less than 5 minutes- with sorry no bags today. I then asked about other bags and was told no stock is low and there are no bags of any style available. Wow that was shocking! At this point the 1st couple who had asked about the Birkin came down the stairs from the private rooms with smiles on their faces and a B30 box and the 2nd couple SA was carrying a Picotin box. My whole appointment took 17 minutes and it was crystal clear from the onset that I was not going to get a quota bag. I was surprised not to be offered anything. I did ask if there might be something coming in later in the week and I was told to try the lottery. I know that appointments do not always=a quota bag as I have had unsuccessful appointments in the past but I have never experienced the brusque and unfriendly attitude displayed by this particular SA. I would truly have been devastated if this had been by one and only appointment. I did see this SA working the SLG counter later in the week and the scowl and permanent frown were still etched on her features. There really is no excuse for this kind of posture- I know the job is truly difficult but you need to be professional and personable qualities that are absent in this particular woman. I thought about complaining to the manager but did not.

I then went to aftercare to get a repair done on one of my coats- as I passed through the fine jewelry section I saw the elderly gentleman who had come after me being offered the exact bag that I had requested. Which confirmed they had bags and even the exact bag that I requested.

After completing my business in aftercare I went to shoes, belts, hats, homeware, jewelry and cosmetics to see if they had items on my list. Not a single item on list was available. I did however see the in the loop belt bag on display- I asked at the SLG counter if they had one and SA started to tell me that I would need a leather appointment, when the supervisor interrupted and asked what colour was I looking for? I asked what was available- he told me they had 42 in stock but many were on display but they had yellow, lime, mauve pale/vert fizz verso, black, gold, craie- I looked at both the gold and vert fizz/mauve pale. I selected gold- love this very versatile belt bag!

Take-home messages:

1) You may get a card/contact information and assurances of help with a return visit but this may not happen.
2) There is no harm in asking for an appointment you might get lucky!
3) Be polite - rudeness is not rewarded.
4) An appointment does=QB
5) They have bags and likely even have the exact bag you requested, but you still need to get lucky with your SA assignment in order to be successful.
6) In the loop belt bags do not require and appointment and large numbers are currently in production- ask you SA if interested.

Hope this helps and I will add my experiences at George V and Severes later.
Let me tell you…I feel you. Everything you mention in your post is identical to my appointment from last year with the same SA. No greeting, no smile, straight forward „what do you want“ inkl. rolling eyes and of course no bag. She gave me the feeling of being small and unwanted. Luckily I had great appointments before so I decided for myself to focus on the positive memories instead of this one.
 
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