I would also like to share my recent H journey in Paris. I was in Paris during May 4th to May 11th (I wasn’t aware that during my stay there were 2 major public French holidays).
Saturday, 5/5: Once we landed on Saturday both my DH and I tried to reserve an appointment for Monday. No luck for either of us.
Monday, 5/7: Both of us tried again on Monday for Tuesday’s appointment but still unsuccessful. I was starting to feel a little nervous.
Tuesday, 5/8: We had already purchased tickets to go to Versailles on Wednesday but I really don't want to lose any chance. So we decided to give it another try hoping that either of us will get an appointment on Wednesay. We also decided to go to the FSH store on Tuesday as well to see if we could have any luck (maybe if I purchase something the SA can introduce us to the leather specialist??). I first went to the jewelry section and was greeted by a young Asian salesman. I tried on some silver rings and finally picked the CDC ring. I tried to be a bit direct and asked to see if he could check with one of the staffs downstairs to see if there were any cancelled appointments. He told me “no I’m sorry, but you have to use our new system to make the appointment.” I explained to him that we have tried for couple days and were unsuccessful and he told us every day Hermes receives over 3,000 appointment requests and only 300 appointments are available each day!! We then went downstairs to check out other stuff and I ended up picking the Mini Dog Clous Ronds bracelet in black with rose gold hardware. We were also told that it was actually a French national holiday that day but since the Sevres store was closed the FSH store decided to have special hours and opened their store on Tuesday.
Later that evening miracle happened!! My DH received the confirmation text for Wednesday’s appointment! (We ended up wasting 2 tickets to Versailles on Wednesday and bought another 2 tickets to go on Thursday instead

)
Wednesday, 5/9: Our appointment time was at 3:10 p.m. However as we checked around 2:00 p.m. the time kept pushing back. I didn't want to lose our spot so we decided to just sit at a Japanese tea house a block away to wait. The time kept pushing back to 3:30, 3:45, 4:10, 4:40 and finally 5:10. Not a good sign! We decided to go to the store at around 4:45 to see what happened. The lady at the front greeted us and checked us in and told us to stay in the store and my DH should receive a text message when the SA was ready for us. We waited for another 10-20 min. and finally it’s our turn.
We were greeted by a very nice and friendly young male SA and brought us to the 1st floor. He asked us what we’re looking for and right away I made it direct and told him that I was looking for a Kelly 32, preferably in gold hardware but also okay with palladium. I gave him my color choices and leather type as well. He looked on his phone and said let me check and he disappeared for about 10 minutes.
He later came back with a small, flat box and asked me to follow him. By looking at the box I could tell instantly that this would not be a Kelly. He took us to a lady’s fitting room and closed the door. He carefully opened that small orange box and it’s a Constance 18 in a nice medium blue color. He said “I’m sorry but we’re completely out of Kelly”. Constance is my #2 on my wishlist so I asked if he might I have the size 24 instead. He looked on his phone and said he saw a couple available, one in black with rose gold hardware and another one in a darker red with silver hardware. He showed us both and both my DH and I picked the black on rose gold hardware.
Summary: Despite I wasn't able to get my first choice, I felt very fortunate for being able to secure the appointment on Wednesday as I later found out the store was closed on Thursday due to another French catholic holiday and we were leaving Paris on Friday.
So here are several tips for those who are planning to visit the FSH store:
1. Try to register at 10:30 a.m. sharp. Thought they say it's lottery system, I feel like you get a bigger chance to secure an appointment if you register within the first 20 seconds after their registration system is open.
2. Dress nicely for the appointment. You don’t need to wear a lot of brand names but dress neat and descent.
3. If you happen to get to a situation similar as ours that the appointment time keeps pushing back, it won’t hurt to still show up at the original appointment time. They might still be able to check you in.
Hope my intel helps!!