Sharing my trip story to Paris.. it’s my first visit to Paris. The information in this thread had been most helpful for me in understanding the system and what to expect. Thanks to everyone who contributed!
My friends, my hubby and I landed in Charles de Gaulle on 18 Dec and I registered on the website for an appointment for the 19th Dec. It was the only attempt and only available chance that I could have to go to the Foubourg store as our itinerary for the trip was packed with other activities. Also didn’t want to disrupt and centre the other days’ activities around Hermes appointment. I only registered for myself and I was not successful in obtaining an appointment.
at that point I wished that I had asked my hubby and friends to register..
Nonetheless on the 19th Dec, we headed to the Foubourg store as my SM in my home store had very kindly arranged with Hermes Paris for a tour of their private collection in their museum upon knowing that I will be heading to Paris in Dec. very thankful for the opportunity and the time and effort that everyone involved in helping us arrange for the tour. After exchanging security passes, we entered the historical world of Hermes private collection of creations, and the curator explained in depth the history of the brand and the stories and significance of items that were made in that era. Really appreciate the time that curator spent with us to open up the place and to personally bring us around. Truly eye opening and awe inspiring visit that helped me understand and appreciate the brand even more.
After the tour, the curator guide brought us the petit h workshop and arranged for a leather SA to attend to us at the leather Dept! I almost danced in joy when I heard of the arrangement! My friends and I had a great time making ornaments and having tea at their petit h Café before making our way to the hostess at the leather dept.
I was assigned a lovely lady SA, greeted her with a few French phrases and she seemed really thrilled and we hit off right away! We chatted a little and she asked about what she could get for me and I shared with her my thoughts on the colors and leathers and sought her opinion. She took notes carefully and clarified to be sure that she got the information right and checked my purchase history in their system. I had zero purchasing history because I had only touched down yesterday.
She left to search and I observed a few rejections, no B/K/Cs. I didn’t let that faze me because I came with the mindset that I didn’t even secure an appointment via the system, being able to meet with an SA who gave such great service was already a blessing. Moreover it was a trip with friends and I want to fully enjoy the experience and I am ok if I didn’t managed to get a B/K bag. Plus I’m at a point where I have a few B/Ks in my collection so I also told myself to resist the temptation (crazy!) to accept bags that may be of similar specs just different colour (so tough because Hermes makes such lovely colours in various leather!)
We waited on the 2nd floor for about 20 mins. I was getting anxious and almost wanted to call her to stop the search as we were running late for our lunch appointment at Le Meurice Alain Ducasse (10mins of brisk walking away!) just before I could decide, my SA returned and whispered excitedly to me, in my haste I didn’t really make out what she said but all I heard was that she couldn’t show it to me here and asked us to follow her. So we followed her around the store until we reached a room, a VIP room with leather swatches on the wall. She donned on her gloves and unveiled the bag slowly and carefully. It’s black, PHW Togo Kelly with Alligator handle! She says this is very special, she hasn’t seen anything like this before and it is called Kelly Touch. I was so blown away at this Kelly’s elegance and beauty I was speechless! I truly didn’t see anything like this before. I donned on the gloves to try it on and my hubby and friends unanimously agreed that I should take her home. So we packed her up and brought her home. I came with the expectation of not bringing home a bag but the Kelly is too precious and special to me to let go! [emoji7]
We ended up being too late for our lunch appointment and had to settle for something else but for me, I was still over the moon!
We then visited Serves and picked up two petit h charms and marveled at the transformation of the store from a swimming pool. The petit h SA was really friendly and attentive and tried to help us with something that my hubby and I were looking for in Maison dept to no avail.
The next day, we went back to FSH as my friend would like to pick out some jewelry and I got a rodeo from this visit. The SA too was very friendly and in fact, every SA that we’ve been attended too in all three stores provided excellent customer service! They were generous with their champagne as well [emoji106] We then went to the George V store where I saw an ostrich K being offered to a male customer. I asked about bag charms and they had a selection of rodeos and bag charms. The rodeos available were too big and I took the saddle bag charm.
Paris is truly a beautiful and romantic city and I’m thankful to be able to experience the beauty of this city. I hope to go back again soon. [emoji846] H magical lucky dust to all who will be trying their luck at Hermes Paris stores!
Here are my goodies with the Kelly Touch:
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