Ive been buying and selling Chanel and Hermes for a long time and Gerry (the owner) is the ONLY person i trust. Until about a year ago I was stuck going through the boutiques which was a nightmare. Hermes would take months and months which was a mess for my buisness. Leather Surgeons was a life saver. I get most of my repairs back within two weeks. I'm sure if you google Leather Surgeons their website and stuff will come up. I know they have an instagram also.
I can second this, the owner is amazing, he answers my questions promptly and does great work!
Thank you so much! I will google it to get the link of the company and thanks for the owners name as well.