My experience is same like yours. The glazing ruin my clothes, wallet, damier azur cles and everything near it. It was really bad and SA just said sorry. I have made a thread about this issues somewhere last year. My Dora bag was melted badly..! They replaced new bag because my Dora is limited edition. For me, I am grateful LV still take care of me by giving new bag. Not like other brand who doesn’t care about their after sales.