Paris trip for Hermes

[papertiger]

Please try to stay on topic. I realise because of the complexity of some of the posts members may veer off but in answer do not 'go there'.

For info and questions on US customs please post on the thread below: post https://forum.purseblog.com/threads/us-customs-discussion-airports-importing.905560/

Detaxing (to US from Europe) https://forum.purseblog.com/threads/best-way-to-detax-after-h-in-europe.178302/

or non-US destinations: https://forum.purseblog.com/threads/does-h-store-paris-wants-to-ship.605014/page-3

For questions relating to prices https://forum.purseblog.com/threads/reference-hermes-current-prices.102567/page-357

For traveling with boxes https://forum.purseblog.com/threads...me-hermes-boxes-when-traveling.1044553/page-5



I will leave this reminder as a sticky because tthis is often a thread that new members (or new Hermès lovers) post on - hopefully temporarily.

 

[woo13]

“Follow up to Sad but Interesting Paris Story” that actually has a happy ending and I thank you all for your feedback!

So after review of you all’s thoughts and feedback on my 1st post, I decided I should not give up on trying to obtain my “dream bag” on THIS trip to Paris.

I talked to my husband and we agreed to extend our trip - wanting to change from Friday evening departure to Saturday evening departure with hopes to visit FSH for the 4th time on Friday afternoon or Saturday!

So we make a flight change and were scheduled to leave Sunday morning!

Here I am, desperate and ready to go again, and not wanting to be told NO and deflated all over again!

We go on our tour Friday morning, so mid-day I e-mailed the HS and asked could I stop and hopefully get an appointment with a leather specialist and she promptly responded to my e-mail saying to come, but it had to be within the hour. Well, where we were located and still being on the tour, there was no way I was going to make it in the hour. So I immediately thanked her and explained that we were extending our stay with one of the hopes of actually going home with a bag.

I then immediately went to the scheduling system and requested a Saturday appointment, and then followed up with her via e-mail and regretfully apologized that I couldn’t make it within the hour, but that I put a request in the system and was hoping “begging, pleading, praying” for a Saturday appointment! She responded saying good idea with putting in system as she was off on Saturday, but would also put in a good word with another Hostess and the Men’s Sales Consultant “MS”. I thanked her and my husband and I enjoyed our afternoon.

Well, around 7:40 pm I received the text and e-mail that I did not get the appointment, so needless to say I was a wreck, but I wouldn’t give up!

I immediately e-mailed the HS and MS and said that I didn’t get the appointment, however my plans on Saturday would be to visit FSH and hopefully get seen.

My husband and I showed up around 1:30 p.m. and I was lucky to find the MS that I had built the rapport with and e-mailed. He smiled and we seemed genuinely happy to see each other.

We small talked for about 30-45 minutes and then he asked me to find my husband in the store and have a seat in the dressing room. I moved quickly and we were all sitting, then he stepped away and came back about 15 minutes later with a Leather Sales Consultant that had a large box in her hands. She handed it to him and walked off!

He said I hope you will love this, as I think this is the exact bag you want!

I opened it and was in SHOCK. It was the B35 Clemence Rouge Casaque which was the bag I really wanted! I jumped for joy and kept expressing my thanks!

I purchased the bag along with a twilly, Sandals, and 2 belts!

As you all stated, being nice and friendly along with persistence and follow up really pays off!

I am so glad you took everyone’s comments to heart and extended your trip. Congrats!! It is a gorgeous bag!!!

 

[footlocker]

“Follow up to Sad but Interesting Paris Story” that actually has a happy ending and I thank you all for your feedback!

So after review of you all’s thoughts and feedback on my 1st post, I decided I should not give up on trying to obtain my “dream bag” on THIS trip to Paris.

I talked to my husband and we agreed to extend our trip - wanting to change from Friday evening departure to Saturday evening departure with hopes to visit FSH for the 4th time on Friday afternoon or Saturday!

So we make a flight change and were scheduled to leave Sunday morning!

Here I am, desperate and ready to go again, and not wanting to be told NO and deflated all over again!

We go on our tour Friday morning, so mid-day I e-mailed the HS and asked could I stop and hopefully get an appointment with a leather specialist and she promptly responded to my e-mail saying to come, but it had to be within the hour. Well, where we were located and still being on the tour, there was no way I was going to make it in the hour. So I immediately thanked her and explained that we were extending our stay with one of the hopes of actually going home with a bag.

I then immediately went to the scheduling system and requested a Saturday appointment, and then followed up with her via e-mail and regretfully apologized that I couldn’t make it within the hour, but that I put a request in the system and was hoping “begging, pleading, praying” for a Saturday appointment! She responded saying good idea with putting in system as she was off on Saturday, but would also put in a good word with another Hostess and the Men’s Sales Consultant “MS”. I thanked her and my husband and I enjoyed our afternoon.

Well, around 7:40 pm I received the text and e-mail that I did not get the appointment, so needless to say I was a wreck, but I wouldn’t give up!

I immediately e-mailed the HS and MS and said that I didn’t get the appointment, however my plans on Saturday would be to visit FSH and hopefully get seen.

My husband and I showed up around 1:30 p.m. and I was lucky to find the MS that I had built the rapport with and e-mailed. He smiled and we seemed genuinely happy to see each other.

We small talked for about 30-45 minutes and then he asked me to find my husband in the store and have a seat in the dressing room. I moved quickly and we were all sitting, then he stepped away and came back about 15 minutes later with a Leather Sales Consultant that had a large box in her hands. She handed it to him and walked off!

He said I hope you will love this, as I think this is the exact bag you want!

I opened it and was in SHOCK. It was the B35 Clemence Rouge Casaque which was the bag I really wanted! I jumped for joy and kept expressing my thanks!

I purchased the bag along with a twilly, Sandals, and 2 belts!

As you all stated, being nice and friendly along with persistence and follow up really pays off!

Congrats and happy to see it with very happy ending.....enjoy her with good health

 

[elly_fong]

This is a gorgeous bad my dear!! Huge congrats and glad your effort has paid off with this lovely lady
Indeed, u have been receiving wonderful & VIP treatment from both SA at FSH. U are a lucky lady

Omg i meant it is a gorgeous bag, not bad!! Soooo sorry for the typo

 

[azukitea]

“Follow up to Sad but Interesting Paris Story” that actually has a happy ending and I thank you all for your feedback!

So after review of you all’s thoughts and feedback on my 1st post, I decided I should not give up on trying to obtain my “dream bag” on THIS trip to Paris.

I talked to my husband and we agreed to extend our trip - wanting to change from Friday evening departure to Saturday evening departure with hopes to visit FSH for the 4th time on Friday afternoon or Saturday!

So we make a flight change and were scheduled to leave Sunday morning!

Here I am, desperate and ready to go again, and not wanting to be told NO and deflated all over again!

We go on our tour Friday morning, so mid-day I e-mailed the HS and asked could I stop and hopefully get an appointment with a leather specialist and she promptly responded to my e-mail saying to come, but it had to be within the hour. Well, where we were located and still being on the tour, there was no way I was going to make it in the hour. So I immediately thanked her and explained that we were extending our stay with one of the hopes of actually going home with a bag.

I then immediately went to the scheduling system and requested a Saturday appointment, and then followed up with her via e-mail and regretfully apologized that I couldn’t make it within the hour, but that I put a request in the system and was hoping “begging, pleading, praying” for a Saturday appointment! She responded saying good idea with putting in system as she was off on Saturday, but would also put in a good word with another Hostess and the Men’s Sales Consultant “MS”. I thanked her and my husband and I enjoyed our afternoon.

Well, around 7:40 pm I received the text and e-mail that I did not get the appointment, so needless to say I was a wreck, but I wouldn’t give up!

I immediately e-mailed the HS and MS and said that I didn’t get the appointment, however my plans on Saturday would be to visit FSH and hopefully get seen.

My husband and I showed up around 1:30 p.m. and I was lucky to find the MS that I had built the rapport with and e-mailed. He smiled and we seemed genuinely happy to see each other.

We small talked for about 30-45 minutes and then he asked me to find my husband in the store and have a seat in the dressing room. I moved quickly and we were all sitting, then he stepped away and came back about 15 minutes later with a Leather Sales Consultant that had a large box in her hands. She handed it to him and walked off!

He said I hope you will love this, as I think this is the exact bag you want!

I opened it and was in SHOCK. It was the B35 Clemence Rouge Casaque which was the bag I really wanted! I jumped for joy and kept expressing my thanks!

I purchased the bag along with a twilly, Sandals, and 2 belts!

As you all stated, being nice and friendly along with persistence and follow up really pays off!

wow what an amazing finale and comeback of a story-line I am glad you got exactly what you wanted! Many congrats

 

[attrapereve]

“Follow up to Sad but Interesting Paris Story” that actually has a happy ending and I thank you all for your feedback!

So after review of you all’s thoughts and feedback on my 1st post, I decided I should not give up on trying to obtain my “dream bag” on THIS trip to Paris.

I talked to my husband and we agreed to extend our trip - wanting to change from Friday evening departure to Saturday evening departure with hopes to visit FSH for the 4th time on Friday afternoon or Saturday!

So we make a flight change and were scheduled to leave Sunday morning!

Here I am, desperate and ready to go again, and not wanting to be told NO and deflated all over again!

We go on our tour Friday morning, so mid-day I e-mailed the HS and asked could I stop and hopefully get an appointment with a leather specialist and she promptly responded to my e-mail saying to come, but it had to be within the hour. Well, where we were located and still being on the tour, there was no way I was going to make it in the hour. So I immediately thanked her and explained that we were extending our stay with one of the hopes of actually going home with a bag.

I then immediately went to the scheduling system and requested a Saturday appointment, and then followed up with her via e-mail and regretfully apologized that I couldn’t make it within the hour, but that I put a request in the system and was hoping “begging, pleading, praying” for a Saturday appointment! She responded saying good idea with putting in system as she was off on Saturday, but would also put in a good word with another Hostess and the Men’s Sales Consultant “MS”. I thanked her and my husband and I enjoyed our afternoon.

Well, around 7:40 pm I received the text and e-mail that I did not get the appointment, so needless to say I was a wreck, but I wouldn’t give up!

I immediately e-mailed the HS and MS and said that I didn’t get the appointment, however my plans on Saturday would be to visit FSH and hopefully get seen.

My husband and I showed up around 1:30 p.m. and I was lucky to find the MS that I had built the rapport with and e-mailed. He smiled and we seemed genuinely happy to see each other.

We small talked for about 30-45 minutes and then he asked me to find my husband in the store and have a seat in the dressing room. I moved quickly and we were all sitting, then he stepped away and came back about 15 minutes later with a Leather Sales Consultant that had a large box in her hands. She handed it to him and walked off!

He said I hope you will love this, as I think this is the exact bag you want!

I opened it and was in SHOCK. It was the B35 Clemence Rouge Casaque which was the bag I really wanted! I jumped for joy and kept expressing my thanks!

I purchased the bag along with a twilly, Sandals, and 2 belts!

As you all stated, being nice and friendly along with persistence and follow up really pays off!

Honestly, I'm so happy for you! and you are very lucky to have met 2 H angels

 

[attrapereve]

I didn't plan to actually share my FSH story, but after reading most of the happy ending stories, now i'm excited to share my version of happiness

I'm sorry but im going to have to backtrack a little bit cause it all happened in mid May.
Touched down Paris on early morning about 9am, previously i have already made two online appointments (my phone and DH's) before our flights and obviously got rejected, not everyone is as lucky as those who had gotten an appointment on their first attempt
So yes, touched down, checked into our hotel to freshen up, and first order of business, marched straight away to FSH. Arrived at about 12pm, it was surprisingly a quiet Friday. Went to the counter to ask for an SA to check if she is available only to be told that she was an intern (last year in July, i scored a bag from this SA) and she's no longer there, well. Then, during my previous trip to FSH, DH and I kind of made a friend with an SA from the belt department, so i thought since we were there, would be nice to catch up with her.

Okay, during this point, I did not expect anything from her cause as mentioned she's from the belt department and i didnt think she could help me with my wishlist. DH and I just wanted to say hi to her cause we had really good experience with her during our last visit (not anything related to bags). So we got help from another SA to help us check if she's working that day, and yes she was! the SA called her and said that she will be down in a minute.

After waiting for about 5-10 minutes, there she was! I was honestly really happy that she still recognized us haha. DH and I chatted with her while picking DH's pocket squares and ties. We also told her that we tried using the online system to make an appointment but failed, however because we still gonna be in town for the next few days, we definitely will give it a try again.
Then she asked me the magic sentence. "Are you going to do some shopping today?" (we all know what this means ) then I got really excited but had to calm myself down inside. Trust me, i was screaming inside.
I told her yes, then she asked me what i was looking for.
I tried extremely hard to be calm because i didn't want to be disappointed, i believe all of you ladies here did the same thing Got her my wishlist then she told me once my DH has done with his shopping, she will go and check for mine.

So after DH was done, she left too. We didnt wait for very long, prolly about 5 minutes and she's back. At that time, i was already a tiny bit upset, because if it took her just 5 minutes meant she couldn't find anything for me. She returned with a small box, i thought it was just a clutch, Jigee or something. Then she brought us into a corner room (okay it must be good right?), she said that she only had this at the moment.

Ladies, i was screaming inside and out. not exactly what i wanted but close enough. The colour and hardware, I guess the SA really understand my taste. I honestly made the fastest decision ever without even asking for my DH's opinion Im really thankful for her, she's my FSH angel

Ladies, please don't hold your breath.

Kelly Mini Gris Asphalt Epsom GHW



Next to my K32 Vert Vertigo which I scored last year July from FSH. and yes i brought this bag along with me to FSH. The mini is really tiny, i couldnt fit my Iphone Plus in it, i guess it's time to change phone



Thank you for letting me share my experience at FSH

 

[hannahsophia]

I didn't plan to actually share my FSH story, but after reading most of the happy ending stories, now i'm excited to share my version of happiness

I'm sorry but im going to have to backtrack a little bit cause it all happened in mid May.
Touched down Paris on early morning about 9am, previously i have already made two online appointments (my phone and DH's) before our flights and obviously got rejected, not everyone is as lucky as those who had gotten an appointment on their first attempt
So yes, touched down, checked into our hotel to freshen up, and first order of business, marched straight away to FSH. Arrived at about 12pm, it was surprisingly a quiet Friday. Went to the counter to ask for an SA to check if she is available only to be told that she was an intern (last year in July, i scored a bag from this SA) and she's no longer there, well. Then, during my previous trip to FSH, DH and I kind of made a friend with an SA from the belt department, so i thought since we were there, would be nice to catch up with her.

Okay, during this point, I did not expect anything from her cause as mentioned she's from the belt department and i didnt think she could help me with my wishlist. DH and I just wanted to say hi to her cause we had really good experience with her during our last visit (not anything related to bags). So we got help from another SA to help us check if she's working that day, and yes she was! the SA called her and said that she will be down in a minute.

After waiting for about 5-10 minutes, there she was! I was honestly really happy that she still recognized us haha. DH and I chatted with her while picking DH's pocket squares and ties. We also told her that we tried using the online system to make an appointment but failed, however because we still gonna be in town for the next few days, we definitely will give it a try again.
Then she asked me the magic sentence. "Are you going to do some shopping today?" (we all know what this means ) then I got really excited but had to calm myself down inside. Trust me, i was screaming inside.
I told her yes, then she asked me what i was looking for.
I tried extremely hard to be calm because i didn't want to be disappointed, i believe all of you ladies here did the same thing Got her my wishlist then she told me once my DH has done with his shopping, she will go and check for mine.

So after DH was done, she left too. We didnt wait for very long, prolly about 5 minutes and she's back. At that time, i was already a tiny bit upset, because if it took her just 5 minutes meant she couldn't find anything for me. She returned with a small box, i thought it was just a clutch, Jigee or something. Then she brought us into a corner room (okay it must be good right?), she said that she only had this at the moment.

Ladies, i was screaming inside and out. not exactly what i wanted but close enough. The colour and hardware, I guess the SA really understand my taste. I honestly made the fastest decision ever without even asking for my DH's opinion Im really thankful for her, she's my FSH angel

Ladies, please don't hold your breath.

Kelly Mini Gris Asphalt Epsom GHW

View attachment 4126074

Next to my K32 Vert Vertigo which I scored last year July from FSH. and yes i brought this bag along with me to FSH. The mini is really tiny, i couldnt fit my Iphone Plus in it, i guess it's time to change phone

View attachment 4126080

Thank you for letting me share my experience at FSH

Congrats!!! The mini is beautiful! Does it fit an iPhone X?

 

[attrapereve]

Congrats!!! The mini is beautiful! Does it fit an iPhone X?

Yes you can fit Iphone X in it!

 

[Notorious Pink]

Love the mini K!!! Perfect combo!!!

 

[hung60666]

hi can i check if anybody knows the system in paris and rest of france is linked up? if i purchase a b or k in paris does it mean i can't buy in cannes or other parts of france? thank you!

 

[attrapereve]

hi can i check if anybody knows the system in paris and rest of france is linked up? if i purchase a b or k in paris does it mean i can't buy in cannes or other parts of france? thank you!

everywhere in France is linked up, they will be able to check your purchase history. You can't unless you will be using another person's passport to purchase in different cities.

 

[princesscathryn]

I didn't plan to actually share my FSH story, but after reading most of the happy ending stories, now i'm excited to share my version of happiness

I'm sorry but im going to have to backtrack a little bit cause it all happened in mid May.
Touched down Paris on early morning about 9am, previously i have already made two online appointments (my phone and DH's) before our flights and obviously got rejected, not everyone is as lucky as those who had gotten an appointment on their first attempt
So yes, touched down, checked into our hotel to freshen up, and first order of business, marched straight away to FSH. Arrived at about 12pm, it was surprisingly a quiet Friday. Went to the counter to ask for an SA to check if she is available only to be told that she was an intern (last year in July, i scored a bag from this SA) and she's no longer there, well. Then, during my previous trip to FSH, DH and I kind of made a friend with an SA from the belt department, so i thought since we were there, would be nice to catch up with her.

Okay, during this point, I did not expect anything from her cause as mentioned she's from the belt department and i didnt think she could help me with my wishlist. DH and I just wanted to say hi to her cause we had really good experience with her during our last visit (not anything related to bags). So we got help from another SA to help us check if she's working that day, and yes she was! the SA called her and said that she will be down in a minute.

After waiting for about 5-10 minutes, there she was! I was honestly really happy that she still recognized us haha. DH and I chatted with her while picking DH's pocket squares and ties. We also told her that we tried using the online system to make an appointment but failed, however because we still gonna be in town for the next few days, we definitely will give it a try again.
Then she asked me the magic sentence. "Are you going to do some shopping today?" (we all know what this means ) then I got really excited but had to calm myself down inside. Trust me, i was screaming inside.
I told her yes, then she asked me what i was looking for.
I tried extremely hard to be calm because i didn't want to be disappointed, i believe all of you ladies here did the same thing Got her my wishlist then she told me once my DH has done with his shopping, she will go and check for mine.

So after DH was done, she left too. We didnt wait for very long, prolly about 5 minutes and she's back. At that time, i was already a tiny bit upset, because if it took her just 5 minutes meant she couldn't find anything for me. She returned with a small box, i thought it was just a clutch, Jigee or something. Then she brought us into a corner room (okay it must be good right?), she said that she only had this at the moment.

Ladies, i was screaming inside and out. not exactly what i wanted but close enough. The colour and hardware, I guess the SA really understand my taste. I honestly made the fastest decision ever without even asking for my DH's opinion Im really thankful for her, she's my FSH angel

Ladies, please don't hold your breath.

Kelly Mini Gris Asphalt Epsom GHW

View attachment 4126074

Next to my K32 Vert Vertigo which I scored last year July from FSH. and yes i brought this bag along with me to FSH. The mini is really tiny, i couldnt fit my Iphone Plus in it, i guess it's time to change phone

View attachment 4126080

Thank you for letting me share my experience at FSH

Omg this is the best color/hardware/leather combo I’ve been dreaming of for the Kelly! I love it in size 28!

Congrats! It’s very pretty!

 

[Tonimichelle]

I didn't plan to actually share my FSH story, but after reading most of the happy ending stories, now i'm excited to share my version of happiness

I'm sorry but im going to have to backtrack a little bit cause it all happened in mid May.
Touched down Paris on early morning about 9am, previously i have already made two online appointments (my phone and DH's) before our flights and obviously got rejected, not everyone is as lucky as those who had gotten an appointment on their first attempt
So yes, touched down, checked into our hotel to freshen up, and first order of business, marched straight away to FSH. Arrived at about 12pm, it was surprisingly a quiet Friday. Went to the counter to ask for an SA to check if she is available only to be told that she was an intern (last year in July, i scored a bag from this SA) and she's no longer there, well. Then, during my previous trip to FSH, DH and I kind of made a friend with an SA from the belt department, so i thought since we were there, would be nice to catch up with her.

Okay, during this point, I did not expect anything from her cause as mentioned she's from the belt department and i didnt think she could help me with my wishlist. DH and I just wanted to say hi to her cause we had really good experience with her during our last visit (not anything related to bags). So we got help from another SA to help us check if she's working that day, and yes she was! the SA called her and said that she will be down in a minute.

After waiting for about 5-10 minutes, there she was! I was honestly really happy that she still recognized us haha. DH and I chatted with her while picking DH's pocket squares and ties. We also told her that we tried using the online system to make an appointment but failed, however because we still gonna be in town for the next few days, we definitely will give it a try again.
Then she asked me the magic sentence. "Are you going to do some shopping today?" (we all know what this means ) then I got really excited but had to calm myself down inside. Trust me, i was screaming inside.
I told her yes, then she asked me what i was looking for.
I tried extremely hard to be calm because i didn't want to be disappointed, i believe all of you ladies here did the same thing Got her my wishlist then she told me once my DH has done with his shopping, she will go and check for mine.

So after DH was done, she left too. We didnt wait for very long, prolly about 5 minutes and she's back. At that time, i was already a tiny bit upset, because if it took her just 5 minutes meant she couldn't find anything for me. She returned with a small box, i thought it was just a clutch, Jigee or something. Then she brought us into a corner room (okay it must be good right?), she said that she only had this at the moment.

Ladies, i was screaming inside and out. not exactly what i wanted but close enough. The colour and hardware, I guess the SA really understand my taste. I honestly made the fastest decision ever without even asking for my DH's opinion Im really thankful for her, she's my FSH angel

Ladies, please don't hold your breath.

Kelly Mini Gris Asphalt Epsom GHW

View attachment 4126074

Next to my K32 Vert Vertigo which I scored last year July from FSH. and yes i brought this bag along with me to FSH. The mini is really tiny, i couldnt fit my Iphone Plus in it, i guess it's time to change phone

View attachment 4126080

Thank you for letting me share my experience at FSH

Oh she’s beautiful and so cute! Congratulations

 

[U2yui]

Ok here's my detailed Paris trip:

I was in Paris from this Wed afternoon-Saturday noon and tried for appt everyday using my and DH's phone. On Thursday evening, after another rejection for Friday, my cell phone was stolen at a restaurant. It was a beggar woman holding a sign at our table asking for change, when in fact her sign was to cover my phone and she slowly pulled it off the table. I didn't realize until too late.

I was very sad after this incident, and basically didn't even care about Hermes at this point. It is a huge inconvenience to be without a cell phone during travel. However Friday afternoon I decided why the hell not and try for a Sat AM appt before my flight and voila, I used my DH's phone and passport and he was approved for a 11:35AM appt. I was SHOCKED.

My Ritz hotel car is supposed to take my to the airport at 12:30PM the latest, so 11:35AM appt is really tight. I showed up at 10:35 and explained my flight situation and the leather receptionist was super nice and said no problem, you can have your appt now. I did not bring much H products with me this trip, so I only had a Kelly 28 R and some H strappy sandals on. My dress was Chanel. DH was wearing H polo and petit H cardholder haha (he's a good sport). I was introduced to a very nice SA named Thomas (not sure about spelling). He first asked if I had any France purchase history and I said no. He asked where I got my bag and I said USA. He also asked whether I wanted to look at "other items" first or bags first, so maybe if I dropped big $$$ first on other items, he would've produced different things?

Anyways, DH answered bags first and then "other items" later, kind of insinuating we will gladly buy other items as long as there is a bag product first. He said sure and started to take my wishlist. My first item was a croc Kelly and he was taken back and said that would be very hard, and asked if I was open to Ostrich. I said only dark ostrich only. Next item I said B30 Black, K28 Black or Red Sellier. And after that pretty much anything in neutral colors and flexibility in size. DH emphasized we would just like a nice souvenir LOL. He asked what bags I have already and I gave him my list plus upcoming SO which he commented wow you have a lot already. I think finally by this point he realized I know what I'm talking about and definitely not a reseller.

Thomas explained in detail that July and Aug are vacation days for the craftsmen, and production decreases up to 50% at this time. There was no shipment on Sat (don't know if this is every sat) so everything left in store was from the day before. Added on top of the fashion week bringing in VIP and rich clients, stock is lower than usual. (side note: Ritz Concierge also explained July 7th is the first day French people start their holidays) We also chatted about how nice the new appt system is vs the horrible lines before. He hated hated those lines and I was like yes they sound horrible etc lol.

Finally he went to the back to check stock and after less than 10 min, he came out with an orange box! At this time I saw people being shown GP, Herbag, roulis, Evelyn out on the main 1st floor. He asked that we go up to the 3rd floor to view it and I knew right away that it must be good item!! When we got up there, he produced K28 Epsom Sellier in Rouge Casque GHW. I emphasized earlier I want true red only and I must say it is a gorgeous vibrant bag. He told me that he only checked for K and not a B and that I will have to decline the K for him to check a B. For B I only wanted black and he said that's difficult. K black was also not available (despite one being on display). So I said yes to the Red!

Afterwards he asked if I needed a fourbi and I said I already have one. We walked around the store and picked up a beach blanket/towel and a men's sweatshirt. DH said we must buy some stuff from him because he did us a favor by giving us a coveted bag. I would've bought a few more small things but we ran out of time.

Our total was under 9000 euros before VAT refund for everything, and we walked out very happy. We thanked him many times. We left the store at almost noon and rushed back to hotel to finish packing. I don't know why we were able to get a bag today vs all the other people during the appt but I am happy. Perhaps it was just the right color combo, what I'm wearing and a genuine connection with the SA. I wanna thank everyone here who's shared their FSH stories, they were really helpful for me.

A couple of important things I can confirm:
-You can show up to your appt early (or later) if needed
-Hermes employees gets 5 wk vacation a year and most take it starting July 7 (since I doubt they are allowed to leave during fashion weeks) until August.
-Maybe no deliveries on Saturday, so go early Sat as possible.

So sorry that your phone got stolen dear, but congrats with ur happy ending story. Thank you for sharing your trip experience!

 

[U2yui]

“Follow up to Sad but Interesting Paris Story” that actually has a happy ending and I thank you all for your feedback!

So after review of you all’s thoughts and feedback on my 1st post, I decided I should not give up on trying to obtain my “dream bag” on THIS trip to Paris.

I talked to my husband and we agreed to extend our trip - wanting to change from Friday evening departure to Saturday evening departure with hopes to visit FSH for the 4th time on Friday afternoon or Saturday!

So we make a flight change and were scheduled to leave Sunday morning!

Here I am, desperate and ready to go again, and not wanting to be told NO and deflated all over again!

We go on our tour Friday morning, so mid-day I e-mailed the HS and asked could I stop and hopefully get an appointment with a leather specialist and she promptly responded to my e-mail saying to come, but it had to be within the hour. Well, where we were located and still being on the tour, there was no way I was going to make it in the hour. So I immediately thanked her and explained that we were extending our stay with one of the hopes of actually going home with a bag.

I then immediately went to the scheduling system and requested a Saturday appointment, and then followed up with her via e-mail and regretfully apologized that I couldn’t make it within the hour, but that I put a request in the system and was hoping “begging, pleading, praying” for a Saturday appointment! She responded saying good idea with putting in system as she was off on Saturday, but would also put in a good word with another Hostess and the Men’s Sales Consultant “MS”. I thanked her and my husband and I enjoyed our afternoon.

Well, around 7:40 pm I received the text and e-mail that I did not get the appointment, so needless to say I was a wreck, but I wouldn’t give up!

I immediately e-mailed the HS and MS and said that I didn’t get the appointment, however my plans on Saturday would be to visit FSH and hopefully get seen.

My husband and I showed up around 1:30 p.m. and I was lucky to find the MS that I had built the rapport with and e-mailed. He smiled and we seemed genuinely happy to see each other.

We small talked for about 30-45 minutes and then he asked me to find my husband in the store and have a seat in the dressing room. I moved quickly and we were all sitting, then he stepped away and came back about 15 minutes later with a Leather Sales Consultant that had a large box in her hands. She handed it to him and walked off!

He said I hope you will love this, as I think this is the exact bag you want!

I opened it and was in SHOCK. It was the B35 Clemence Rouge Casaque which was the bag I really wanted! I jumped for joy and kept expressing my thanks!

I purchased the bag along with a twilly, Sandals, and 2 belts!

As you all stated, being nice and friendly along with persistence and follow up really pays off!

WOW! Congratulations she is gorgeous and I am so happy for you and your luck dear!