Warning.. lengthy post
Hi all,
I would like to share my experience shopping in the FSH store.
DH and I were in Europe for 2 weeks. We arrived in Paris a day earlier from Rome, we have planned to be in Paris on the 23rd April but had to rescheduled our flight a day earlier due to Air France strike.
We arrived on 22nd April , Saturday and submitted 2 requests at about noon time for an appointment using DH and my passports.
Both of us were unsuccessful in getting the appointments for Monday. The messages got in about 7.32pm
I was feeling a little disappointed as I do have plans for the later half of the week and did not want to missed out just because I need to be on ‘standby mode’ for the Hermes appointment. So I prep myself and made up my mind that I will try for 2 more days.
Monday morning I tried again with DH and my passports. To be honest, I wasn’t feeling hopeful. Later that night while on the Seine River cruise, we managed to secure 2 appointments , DH appointment is at 10.30am while mine is at 5.30pm.
Gosh I thought , either I make it or break it because from the the information I gathered, appointment times nearing closing time doesn’t yearn much chance.
Tuesday morning off we go ... we arrived at the entrance at about 10.20am and there were already 2 queues forming at 2 entrances.
I am unsure which is the correct one.
10.30am came and we were let in. I was told to go up 1 floor up to see the leather hostess.
Met the hostess, she asked for my DH passport and a SA was assigned to us. She was nice and polite. She sat us down and ask if it was our first time here. So I told her we were traveling for the past week and just got in from Rome. She just smiled and say it’s nice.
I think she wasn’t ready / want to strike up much conversation with me.
She then asked what she can help me , I then showed her my wishlist which also include 1 silver ring, 1 Kelly double tour bracelet and 1 pair of loafers. I was hoping to score a K28 Retourne , in bleu nuit, bleu Brighton or blue agate with gold hardware preferably but am still open with palladium hardware.
She took a look and ask if I can take brighter colours like red or brighter blue. I told her I would prefer darker blue. She had a look on her phone and said she will get back to me. She then left. At that time there were a few more people sitting waiting for their SAs. Everyone seems to be quiet and nervous I think?
We must have waited for about 10-15 mins, she came back with 2 boxes , looking at the size of the boxes my heart sank. I knew that there is no way a K28 could fit in the box
True enough, she said she could not find any Kelly or even Birkin in my preferred Colour range. She then showed me a bag which looks similar to a constance in Bleu Brighton.
At that point I thought I would leave the store empty handed. I told her I have to say no as I already have a C24.
I guess my voice could not hide my disappointment and she may have sense it and felt sorry *
purely my assumption*
She then asked me if I would consider a brighter blue like Zanzibar. DH asked if we could have a look first since I initially wanted a C24 in brighter blue before I got my C24 in RJ. She then said she will be back.
She must be gone for about 15 -20mins.
She came back and told us to follow her. Quite frankly, I was feeling dazed already.
She led us into a fitting room and showed me a Beautiful Zanzibar K28 Sellier in Epsom leather with Palladium hardware. Needless to say, I was sold!
To sum it up, based on my experience 1) appointment requests are randomly assigned 2) you don’t need to have purchase history to be offered a bag 3) you can pay for the bag even though the appointment was made under a different name, but I think it’s up to the discretion of your SA.
Thank you for reading through this ultra long story and I will present to you my 1st K28 Zanzibar Sellier Epsom in my next post.. oh yes, about the 5.30pm appointment, I told my SA to cancel the appointment and hopefully someone else’s wish come true too.
