I'm in need of advice..my authenticated K28 is deemed fake by Paris HQ

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#451
Darma said:
Yes, that debacle happened not long ago. It took H quite a while to realize and admit the issue and then respond properly.
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There’s a huge difference between denial with room to wiggle and then later on admit wrong.

And op’s case (I do really feel for her, not just the cost but the bag itself) it went through three rounds of inspection. To accuse a bag of being counterfeit is not a light matter...and to have an affidavit isn’t either, stating so.
 
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#452
EmileH said:
Some very good questions have been asked. A very plausible explanation for this seems to be that the bag that bababebi authenticated is not the bag that was sent to the spa. It is stretching my imagination that three Hermes craftsman can be wrong or that Hermes would not be truthful.
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To address this, we can simply wait until the Affidavit arrives. I did a quick search online and am relieved to see Affidavit letters will include one picture of the bag being examined.

Until then, back to the waiting game.
 
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#454
periogirl28 said:
I was affected but my story is not worth telling bec my store took the bag back immediately to send to Paris, with a refund, but I did return it within 1 week. And I never return anything.
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Right. I do not see any relevance to the smelly bag issue. When they figured it out Hermes made it right.

OP I do hope this turns out ok. Was the bag altered in some way to change that area of color loss?
 
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#455
csshopper said:
BBC, all you said, plus some of us have been around this forum long enough to remember the 2014 debacle of stinky leather that gagged members caught in a hot car with a new bag that reeked. Posters to this thread who were not on tpf in 2014 might find it enlightening to learn Hermes is not infallible. (There are pages of posts for anyone interested in learning the details).This was a wide spread problem, Hermes was initially in denial and unresponsive. Members trying to get resolution got hassled from the local level all the way to Paris. When it finally made it into the national press, it was addressed. The problem of bad vats of dye was addressed, but the admission of culpability by Hermes seemed grudging. The point is, even the best can make an error.
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I had to read this twice. Lol. I must find that thread to read with my morning cuppa.
 
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#456
EmileH said:
OP I do hope this turns out ok. Was the bag altered in some way to change that area of color loss?
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Not sure what you meant by “change that area of color loss”. If you meant the imperfection right above the hardware on the flap, it was only a few spots that have lost some pigmentation to a very minor degree. It is so minor that only under bright light did they show up. Under natural lighting they don’t flare up at all and certainly didn’t bother me.

I wouldn’t be able to confirm if a preloved Hermès bag has been altered or not. And I strongly believe Hermès wouldn’t use “the bag was not manufactured by Hermès” as the same reason for rejecting the bag.
 
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#457
SupaUltra_J said:
Not sure what you meant by “change that area of color loss”. If you meant the imperfection right above the hardware on the flap, it was only a few spots that have lost some pigmentation to a very minor degree. It is so minor that only under bright light did they show up. Under natural lighting they don’t flare up at all and certainly didn’t bother me.

I wouldn’t be able to confirm if a preloved Hermès bag has been altered or not. And I strongly believe Hermès wouldn’t use “the bag was not manufactured by Hermès” as the same reason for rejecting the bag.
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Indeed. Refusing to spa or repair a bag that has been worked upon by non-Hermes is not the issue here. In such a case the bag would just be returned.
 
#458
SupaUltra_J said:
Not sure what you meant by “change that area of color loss”. If you meant the imperfection right above the hardware on the flap, it was only a few spots that have lost some pigmentation to a very minor degree. It is so minor that only under bright light did they show up. Under natural lighting they don’t flare up at all and certainly didn’t bother me.

I wouldn’t be able to confirm if a preloved Hermès bag has been altered or not. And I strongly believe Hermès wouldn’t use “the bag was not manufactured by Hermès” as the same reason for rejecting the bag.
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I’m just wondering whether the bag was switched at some point. It would explain the differences in bababebi and Hermes opinions. It has to at least be considered as one explanation for this whole debacle. Do you have other photos of the bag after you received it?
 
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#459
EmileH said:
I’m just wondering whether the bag was switched at some point. It would explain the differences in bababebi and Hermes opinions. It has to at least be considered as one explanation for this whole debacle.
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It has been pointed out early in the thread that rarity of this bag's style and relative unpopularity (i.e. it's not really sought-after) would make it such a hassle to do a counterfeit. Statistically, it wouldn't make sense / be significantly profitable for a counterfeiter.
 
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#460
AnnaE said:
I have been away from the forum for a while and missed this entire thread, which I read in one go.

@SupaUltra_J, I am so very sorry about this situation -- you seem to be handling it better than most of us would.

I know this is not helpful, but it seems to me that there are several scenarios:
  • OP is not being truthful and swapped out the bag at some point.
  • The bag was the same throughout the whole saga, but:
    • Both an experienced reseller and an authenticator, both of whom I would trust personally, are wrong.
    • Or Hermes is wrong.
I would personally go with Hermes being wrong. This is a rare bag and it is more likely that someone at Hermes is not familiar with it than that someone made a fake of this model and fooled two people who know their bags (or that OP had the same exact fake of a fairly rare bag sitting around to execute a fraud).

Personally, I would use the bag and believe it to be authentic in this type of situation, but it looks like the most unfortunate consequence here is that OP would not be getting her bag back (since I believe Hermes destroys those items they deem fake). My heart goes out to the OP and all parties involved here. I can't even begin to think of who is at fault here.

As a separate discussion, I see microchips being brought up as an authentication feature. I have no idea if Hermes actually uses them, but I would be fascinated to learn more if that's the case. However, the odds of Hermes having the right technology in 2005 are minimal and I highly doubt that that is what Hermes used to issue an authenticity verdict. (As an aside, I may be wrong, but because of European data privacy laws, I believe Hermes would be required to tell customers if they did indeed use such technology).
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I would ad option #3: anybody in the chain decided that the bag was fake and didn't even send it to an experienced craftsman.
 
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#463
SupaUltra_J said:
I don't think kelly mou comes in retourne style. To my best knowledge Kelly mou refers to a subgroup of sellier Kelly bags that were constructed with one less leather layer, hence the mou, aka "relaxed" style.
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This is clearly not a good fake but it shows that people are certainly willing to fake these bags. It’s on their radar. We cannot completely discount this possibility.
 
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