I'm in need of advice..my authenticated K28 is deemed fake by Paris HQ

[Rouge H]

Edited for reasons as above

It’s been suggested that we wait until the OP’s final outcome. Incorrect information only confuses the situation as your link is not to a Kelly Mou.

 

[Notorious Pink]

BBC, all you said, plus some of us have been around this forum long enough to remember the 2014 debacle of stinky leather....
The problem of bad vats of dye was addressed, but the admission of culpability by Hermes seemed grudging. The point is, even the best can make an error.

Yes, I remember well, and going further back to around 2009 (or yikes, was it earlier?) when they changed their composition or manufacture of their cashmere shawls. There was quite a lot of complaining before it was addressed at all. In my personal experience, the current cashmeres, though better than those bad few seasons, are not nearly as sturdy as the cashmeres made before the change. You could treat them very roughly with no pilling or pulling at all. So on that account the problem has not been fixed.

My point is, H is not infallible. And on some matters they may have somewhat of a short-term memory. They are running a business, not hyperfocusimg on one aspect of that business like some of us do (including me). That’s all.

 

[**Chanel**]

Good grief, what a horror story .
Haven't been posting much on the forum lately, but saw this thread and just wanted to send hugs to OP and hope there will be a positive outcome at the end .
For those who think H. never makes mistakes, or that they always will admit when they make a mistake, it's not true at all unfortunately. H. does make mistakes but they won't always admit it.
So I can imagine something went wrong at HQ and I also wonder if there really have been 3 rounds of inspection, or that they just saying this to stand by their first statement.
Of course this is all speculation, I don't know what exactly went wrong, I only know this is such a horror scenario with a lot at stake.
Sending my best wishes .

 

[Gigllee]

I am fine with discussing the multiple facets of my incident; and I trust we all can remain civil throughout. Nothing personal please. I will update the status as I make progress. And I thank our mod for keeping things checked.

I've already started letting out some of my stress in the neighbouring "Hermes in action" thread

Honestly your calmness throughout this whole ordeal deserves its own daytime Emmy award and assures me that the seller is being cooperative and that you see a positive outcome in the horizon. As long as you get a resolution that pleases you, that’s all that counts. Sending you positive vibes only

 

[Julide]

I was affected but my story is not worth telling bec my store took the bag back immediately to send to Paris, with a refund, but I did return it within 1 week. And I never return anything.

I am happy to hear you had no issues!

Right. I do not see any relevance to the smelly bag issue. When they figured it out Hermes made it right.

OP I do hope this turns out ok. Was the bag altered in some way to change that area of color loss?

Some members had to fight to get them to take the bags back, so it is relevant. Even when they have been wrong, Hermes has been slow to do the right thing. There is a thread that talks about some members trials during that time.

 

[Yoshi1296]

I am happy to hear you had no issues!



Some members had to fight to get them to take the bags back, so it is relevant. Even when they have been wrong, Hermes has been slow to do the right thing. There is a thread that talks about some members trials during that time.

I remember that whole fiasco! It was insane.

I think the reason why Hermès is so slow with doing the right thing is because they have such a track record of being THE best and most luxurious. After a certain point they start to think that whatever they do is THE best and look over any flaws and being normal or impossible for it to exist. It’s flawed but that’s just the way it is I think.

 

[ladysarah]

I am so, so sorry what you are going through.

I think the number of conspiracy theories laid out here is laughable.
OP, I'm sorry people have to complicate things.
You bought what is almost certainly an authentic bag and had it authenticated by the top authenticator in probably the world.
Authentication by photos is different than by hand but there are tells.
The fact that your bag went through three levels of checking at HQ means they themselves were unsure. Whatever it is they are seeing or not seeing is probably an anomaly in your authentic bag.
I am not sure I believe there are many, if any, people left at Hermès whom I'd trust absolutely in authenticating a bag more than ten years old. I certainly don't trust H unequivocally in these matters.

The odds of anyone special ordering a sellier Mou from a super-fake manufacturer with that date stamp, etc. - I won't go into detail but the evolution of the superfakes makes it very, very unlikely.
You have an owner of the bag, a trusted reseller, an authenticator/world-class collector, and a new owner of the bag, all but one of whom have held the bag in their hands and all of whom feel it is authentic.


Of course it is all possible - a superfake Mou that slipped through this many experts. It's just very, very unlikely given all the above.

I'm hopeful the previous owner of the bag will be able to find you a paper trail that will support you. We are all (ok, most of us apparently!) still pulling for you and your Kelly.

You are still implying that OP switch the bags (a very rare combo) which has been address by several people including OP herself. So what's the purpose of your post?

Actually ladies, I had a quick google and there are plenty of Kelly mous up for sale for around £64. I assume they are fake though the photos may look authentic. It would seem that those who copy hermes are much more clued up than we thought and copy 'rare' sought after combos. After all they may even be here on this forum right now getting authenticity tips, which is why authenticators don't discuss the details the look for.

 

[allanrvj]

Actually ladies, I had a quick google and there are plenty of Kelly mous up for sale for around £64. I assume they are fake though the photos may look authentic.

Actually, I had a quick google too and while there are indeed Kelly Mous, I can see that they are obviously fake and I’m not even an authenticator.

The point of the ladies you quoted is the unlikelihood of super fakes of Kelly Mous existing, so good that it even fooled bababebi.

Big difference between fakes and superfakes and the probability of it happening.

 

[ladysarah]

Actually, I had a quick google too and while there are indeed Kelly Mous, I can see that they are obviously fake and I’m not even an authenticator.

The point of the ladies you quoted is the unlikelihood of super fakes of Kelly Mous existing, so good that it even fooled bababebi.

Big difference between fakes and superfakes and the probability of it happening.

I think you ve missed my point. The photos on these website are of authentic bags. Now what you actually get if you order I have no idea...for £64.

 

[chicinthecity777]

Actually ladies, I had a quick google and there are plenty of Kelly mous up for sale for around £64. I assume they are fake though the photos may look authentic. It would seem that those who copy hermes are much more clued up than we thought and copy 'rare' sought after combos. After all they may even be here on this forum right now getting authenticity tips, which is why authenticators don't discuss the details the look for.

I would like to see some examples. And what are the chances of someone buying one of those £64 Kelly mou that would require Hermes to go through 3 rounds of authentication? It would simply be rejected by the SAs in the store. There is no way you can buy a £64 fake and it can pass by some who has a slight knowledge of Hermes.

 

[EmileH]

.

 

[allanrvj]

I think you ve missed my point. The photos on these website are of authentic bags. Now what you actually get if you order I have no idea...for £64.

If that's the case, why would the OP go through this trouble to get a £64 Kelly authenticated?

 

[chicinthecity777]

I think you ve missed my point. The photos on these website are of authentic bags. Now what you actually get if you order I have no idea...for £64.

Since you have no idea what you might get so what is the point you are trying to make here?

 

[etoile de mer]

Sending best wishes to OP, hoping Hermes promptly sends her the necessary document, and that it brings clarity and resolution so she can put this ordeal behind her!

 

[Monsieur Candie]

I think you ve missed my point. The photos on these website are of authentic bags. Now what you actually get if you order I have no idea...for £64.

In the best scenario for £64 or will get some inspired Hermes style bag not even very bad fake which usually sells for $200-400. If you pay with credit card they will sell your financial information. If you pay with western union or bank transfer you probably will not get anything.