I'm in need of advice..my authenticated K28 is deemed fake by Paris HQ

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

Status
Not open for further replies.
You are still implying that OP switch the bags (a very rare combo) which has been address by several people including OP herself. So what's the purpose of your post?
Not implying anything. Just puzzled why Hermes is the villain here and there is heightened anticipation that the OP will get a favorable outcome from hermes after 3 inspections. I’m just confused why we can’t just for a moment shift the examination lens away from Hermes for a second and look elsewhere. I repeat, I don’t know who is BSing here but I know it’s not Hermes after 3 inspections.
 
Nonsense I don't think so at all, just having a rapport with a SA will be enough for them to remember you; you money in whatever abundance large or small will be appreciated. Example, I visited the Brussels store Easter last year and had a lovely experience with an SA didn't spend that much by any means, when I returned some 14 months later she remembered me and before I even noticed she was approaching me with a big toothy grin!

Anyway on topic, I've been following this thread with a considerable amount of anxiety at the OP's situation, I hope that now the email that the original owner has found can lead to a favourable outcome and closure. xx

I probably exaggerated but for example I've left a lot of money at Chanel and was very nice to the SAs (some of them worked with me multiple times) and yet this didn't get me anywhere mini flap despite very politely verbalising this need. I'm not sure how to approach this but my point was more generally around reseller route being more economical/faster route (and by no means I lack patience) for those who don't have a lot of money to drop at Hermes. Also read the thread on the London store and it felt like the opportunity there is limited.
 
The photos were taken under different lighting and under low light, not all flaws will show. If you look at the right side of the bag in the brighter photos, there are 2 rather large creases running down almost the entire height of the bag. They are also visible in the low lighting photo. They are the same bag.

In any case, the original owner can contact Paris and Paris can send photos of the bag they are in possession to her and surely she will recognize whether the bag was hers or not.

I agree. Creases are one of the first things I (always!) notice on a bag and I noticed the similarity when the photos were originally posted.
 
  • Like
Reactions: MAGJES and lulilu
Not implying anything. Just puzzled why Hermes is the villain here and there is heightened anticipation that the OP will get a favorable outcome from hermes after 3 inspections. I’m just confused why we can’t just for a moment shift the examination lens away from Hermes for a second and look elsewhere. I repeat, I don’t know who is BSing here but I know it’s not Hermes after 3 inspections.
Looks like you do know who is BSing here and that's OP according to you. So why are you asking those pretend questions?
 
wow, it is getting unnecessarily aggro here - still people can express their opinions and ask their questions. just because it does not sit well with the H crowd doesn't mean it is wrong. I personally have no emotion about H or authenticator, or anyone but wish that OP gets her situation sorted. However, it is to be expected that people ask questions or give uncomfortable feedback/advice, which is what this thread was for. and yes, the best of experts will be questioned in a court of law, so naturally such questions come up in general. this is not personal at the end of the day.
 
OP, I’m so sorry that you’re having to go through this. There’s just far too much uncertainty either way and you’re handling this with an abundance of grace. All parties involved are human and may make an error, whether it be Hermes or an authenticator.

This situation is frightening to me because there will always be reasonable doubt to observers with Hermes being the authority without recourse. The reality is even if there is appropriate ownership records, they (and public opinion) could still believe it to have been swapped out. This could theoretically happen to a piece I purchased from the boutique that I take in down the road and I’d be offered no recourse. I get this is absolute worst case scenario, but it’s a fear for me nonetheless. No one is infallible.
 
Dear @SupaUltra_J , I sincerely hope this stressful situation gets resolved for you, soon. The conjecture and speculation on this thread has made my head spin! You’ve handled yourself with grace, and I’ve appreciated your candor, throughout. In my mind all parties seem credible, and, unfortunately, we may never get answers that satisfy. Many thanks for taking the time to initially post, as well as to come back with updates. Sending best wishes!
 
After reading the recent speculations I feel like I need to say a few words.

To date, using the same set of photos, multiple authenticators have provided opinions and each has come to the same conclusion about the bag's authenticity. It is unfair and to me highly inappropriate to depict the picture that the authenticator I worked with prior to purchasing is in "blatant" denial of any potential error. Her opinion is verified by equally reputable peers in the field.

The seller is also beyond cooperative and supportive, and stands by her "life long money back authenticity guarantee". We are just awaiting to receive the Letter of Expertise and Affidavit before processing the refund, which I think is a very fair call by the seller. Meanwhile the seller was able to get in touch with the previous owner who happens to have kept one email exchanged with FSH about the exact bag. Now with a reference number, it opens up the possibility of querying for more info by someone within Paris HQ. The previous owner seems to be in a much more favourable position to directly get in touch with Paris HQ. Hopefully she can make a difference there.

Hermes being the creator, without being close to any VIP status, I feel my voice is falling on deaf ears.
That’s great! Sounds like this adventure is going to end at least somewhat ok for you. All of does make me think....I will be slow to send ANY bag to Paris for spa....rather a risky thing it seems....
 
This tread depicts the worst nightmare buying second hand/ vintage can lead to. I’m so sorry that the beautiful Kelly was found to be fake and want to thank OP for sharing this horror story. The case isn’t closed yet, following it to the bitter end, knowing I will never buy vintage especially after this. It simply isn’t worth it.
 
  • Like
Reactions: Nahreen
I read that Hermes made a decision here. However it is incorrect. I stand by my opinion that this is an authentic Hermes manufactured Kelly Sellier Mou. All aspects are compliant with an authentic handbag of that description and I own two myself.

It is well known that Hermes after sales has frequently made errors, repairing counterfeits and declaring authentic bags not compliant. This recent occurrence is one of the worst instances I have known of and its result appalling.

I'll still buy pre-loved bags and have them authenticated by Bababebi. Still don't trust Hermes after sales and in all honesty, there are many leather repair shops out there that does a good spa job so I would avoid the costly spa service and risk of having my bag confiscated. Unless the service requires parts replacement like a new handle or hardware, there is no need to send to H and have to wait for weeks just to get the bag cleaned. The shops that I've gone to does high end bags and will also clean the interior as compared with H who only deals with the exterior.

So sorry to hear the verdict of the other OP. I truly hope that the seller can help with part of the refund, if not all.
 
Status
Not open for further replies.
Top