eBay, etc. General Question/Answer Thread

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I won an auction for a lot of Coach bags on ebay on July 21. They were marked shipped (expedited according to listing) on July 25 with no tracking number. A few days later I asked for a tracking number. Seller said he would get it to me as soon as he got home. Crickets. I opened an INR on Aug 1. He mailed the package on Aug 1. I just got the package and I haven't closed the case yet because I don't want these purses that were described as excellent or minimal wear (most are pretty bad). My question is, If I close the INR case, will I be able to open a SNAD? Thank you!
 
I won an auction for a lot of Coach bags on ebay on July 21. They were marked shipped (expedited according to listing) on July 25 with no tracking number. A few days later I asked for a tracking number. Seller said he would get it to me as soon as he got home. Crickets. I opened an INR on Aug 1. He mailed the package on Aug 1. I just got the package and I haven't closed the case yet because I don't want these purses that were described as excellent or minimal wear (most are pretty bad). My question is, If I close the INR case, will I be able to open a SNAD? Thank you!
Never mind. Seller closed the INR and I opened the SNAD.
 
I won an auction for a lot of Coach bags on ebay on July 21. They were marked shipped (expedited according to listing) on July 25 with no tracking number. A few days later I asked for a tracking number. Seller said he would get it to me as soon as he got home. Crickets. I opened an INR on Aug 1. He mailed the package on Aug 1. I just got the package and I haven't closed the case yet because I don't want these purses that were described as excellent or minimal wear (most are pretty bad). My question is, If I close the INR case, will I be able to open a SNAD? Thank you!

Never mind. Seller closed the INR and I opened the SNAD.

I wondered about that. It used to be you could only open one claim, so you had to convert the INR to a SNAD or you would lose the chance to open the SNAD. I guess they changed it.
Apparently they did change it because @restricter posted a similar situation here:
https://forum.purseblog.com/threads...n-answer-thread.646884/page-469#post-31543735
And she updated here - had to close one case and open another:
https://forum.purseblog.com/threads...n-answer-thread.646884/page-469#post-31543867
 
I have 1 business day handling time on my items for sale. Does that mean the same thing as next business day? I sold something around 10:30 last night and Ebay note is ship by Friday 8/4. So basically they counted the 1.5 hours left on Thursday as a business day?

Just curious because one time I had to open an INR and that was on a Sunday. I couldn't escalate until the following Friday. I called Ebay and they said the seller got 3 business days to respond, and that Sunday didn't count and neither did Monday as they got that full business day before the clock started. Does that make any sense?
 
I have 1 business day handling time on my items for sale. Does that mean the same thing as next business day? I sold something around 10:30 last night and Ebay note is ship by Friday 8/4. So basically they counted the 1.5 hours left on Thursday as a business day?

Just curious because one time I had to open an INR and that was on a Sunday. I couldn't escalate until the following Friday. I called Ebay and they said the seller got 3 business days to respond, and that Sunday didn't count and neither did Monday as they got that full business day before the clock started. Does that make any sense?
I also have 1 day handling time, and the messages I get are always the next business day after I make the sale. I don't think their system is sophisticated to take into account the time of the day. I know they don't count Saturdays either, so when I make a sale on Friday, the suggested mailing day is Monday.
 
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I've had a problem with ebay search all day. I generally look at new listings for Coach, with refinements for category and/or dollar amount. On a normal day, I can refresh the first page every few minutes and see new listings. Right now at midnight, in the keychain category, the newest listing I'm seeing was listed before 4 PM, and the next newest one was listed around noon. The listings that were put up on August 4 that I can see total 41. Normally there are hundreds listed every day. If I remove the refinements, I can see items in that category that were listed more recently.

It makes me wonder how many of my listings are actually visible to potential buyers.
 
I've had a problem with ebay search all day. I generally look at new listings for Coach, with refinements for category and/or dollar amount. On a normal day, I can refresh the first page every few minutes and see new listings. Right now at midnight, in the keychain category, the newest listing I'm seeing was listed before 4 PM, and the next newest one was listed around noon. The listings that were put up on August 4 that I can see total 41. Normally there are hundreds listed every day. If I remove the refinements, I can see items in that category that were listed more recently.

It makes me wonder how many of my listings are actually visible to potential buyers.
I think it's glitchy. They're up, then they're down and up again, on and off.
 
Hi - hopefully someone can clarify a question I have on feedback. I had a buyer who did not pay for nearly a week. I opened an unpaid item dispute, and at the very last minute the buyer paid.

I understand if they DIDN"T pay they wouldn't be able to leave neutral/negative feedback. But given that they did pay, are normal feedback options open for them? Because I'm now scared that whatever I do I will end up with neutral/neg, because I sent several unanswered messages and obviously opened the case. Thanks in advance!
 
Hi - hopefully someone can clarify a question I have on feedback. I had a buyer who did not pay for nearly a week. I opened an unpaid item dispute, and at the very last minute the buyer paid.

I understand if they DIDN"T pay they wouldn't be able to leave neutral/negative feedback. But given that they did pay, are normal feedback options open for them? Because I'm now scared that whatever I do I will end up with neutral/neg, because I sent several unanswered messages and obviously opened the case. Thanks in advance!
Yes, they can leave feedback. I wouldn't worry too much.
 
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Last night I sold a purse on ebay. Today, on my other ebay account, I sold another purse to the same buyer. Weird, right? I hope the buyer actually wants more than one purse. It wouldn't take much to figure out I'm the same seller of both, since I use the same background for my pictures and the ebay IDs are similar.
 
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Is there some way I can see the calculated shipping price when I'm creating a new listing? I used to be able to see the price after I put in the size/weight/shipping method and now I don't see the price anymore. Now I have to open a new window and look up how much the shipping will be.
 
Last night I sold a purse on ebay. Today, on my other ebay account, I sold another purse to the same buyer. Weird, right? I hope the buyer actually wants more than one purse. It wouldn't take much to figure out I'm the same seller of both, since I use the same background for my pictures and the ebay IDs are similar.
I think it's just a coincidence but TBH, I don't think that the average shopper would normally recognize similar backgrounds, listing styles or even the similar IDs.

As a "pursie" buying in "my" category, I do recognize certain sellers and listings. But it's only because I know the category and many of the sellers better than I do in other categories.
 
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