I have a Premier Designer bag for sale. The potetial buyer is asking for "proof of purchase" or receipt. How do others handle this? Lots of personal info on a receipt. Thing that is raising red flags is the buyer has zero feedback and appears to be a newly created account.
Also is there a way to only sell to buyers with feedback? I know there used to be, but not sure if they still do.
You can't restrict buyers based solely on the age of their account and/or the feedback count. I don't know what site you're listing on but it really doesn't matter because every site wants to attract new users. FWIW, I've had my share of problem buyers (and wannabe buyers) and I've never had an issue with a newbie. Every problem buyer has been experienced and knows how to work the system.
ETA: You can restrict the number of items a new buyer can purchase from you within a certain amount of time.
In answer to how to respond to questions about authenticity, there are a few options:
1. If you have a receipt but don't want to show the full thing, you can cover up or sharpie over any personal info. You can also take a picture and edit it to blur or remove information you don't want the buyer to see.
2. Tell the buyer that receipts don't prove authenticity. Receipts can be faked or genuine receipts can be shown as "proof" of authenticity of a fake.
3. Suggest that the buyer can get a free opinion on authenticity from either TPF's "Authenticate this (whatever brand)" thread (including a link to the thread or ebay community "luxury handbag" category where they can post pictures and those who know the brand can comment.
4. If your item is on ebay and is one of the Authenticity Guaranteed brands, it will go to the authenticators to be verified for authenticity and compared to the listing for accuracy before they send it to the buyer. If the authenticators find discrepancies, they return the item to the seller.