You could always return it if you want the box - sometimes a 'full set' is the reason we make the purchase and it matters. I don't think you can fault them for a weather delay though - if it wasn't delayed it would have reached you within 5 working days. Someone mentioned upthread that their photos are now representative of the item and not necessarily the actual item, so it definitely means being more cautious on their site - maybe they are showing a box with some items but you won't get actually get one. They've gone downhill quite a lot unfortunately.
For me, the box wasn't a make or break on the bag. It was already marked down 20%, and it's the best one I've found for the most reasonable price after searching for a long time. I realize that they are not responsible for UPS, and didn't mention it in my message. It was just a weird experience after receiving my Ebay order from Japan so much faster, and then the box in the picture and description wasn't there (at least the dust bag was). I read the commentary above about photos, and went back to the listing to make sure the pictures were of the actual bag I received, and they are. After everything I've read about Fashionphile over the last couple decades, they definitely served up an odd experience, lol.
nowadays I always call in to have someone check on the item for me, if none answers or can't check on the items for me I would cancel because I don't like to return, not good for their business and not good for me either, gave me too much stress.
That's something I didn't think about, and noticed they do have a phone number. I'll keep it in mind if I decide to buy from them again, especially if they're not showing pictures of the actual items.