**Buying from Fashionphile** shopping experiences/questions

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#4,996
I am based in the USA but got this message anyway yesterday. :amuse: It might be of use to those of you not in the USA.
"Thank you for considering Fashionphile. We're not able to offer competitive quotes to our international customers at this time. We understand if you're not able to part with your item at this price. Please let us know if you're able to ship your item from a US address, and we'll review your quote. Thank you."
 
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#4,997
ccbaggirl89 said:
I am based in the USA but got this message anyway yesterday. :amuse: It might be of use to those of you not in the USA.
"Thank you for considering Fashionphile. We're not able to offer competitive quotes to our international customers at this time. We understand if you're not able to part with your item at this price. Please let us know if you're able to ship your item from a US address, and we'll review your quote. Thank you."
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That's new, never saw that before, wondering why would they do that? maybe they had given you a lower quote now they just want an excuse to give you a higher one?
 
#4,998
ccbaggirl89 said:
I am based in the USA but got this message anyway yesterday. :amuse: It might be of use to those of you not in the USA.
"Thank you for considering Fashionphile. We're not able to offer competitive quotes to our international customers at this time. We understand if you're not able to part with your item at this price. Please let us know if you're able to ship your item from a US address, and we'll review your quote. Thank you."
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Whaaa? They can only give a decent quote if you have a US address? That doesn't make a lot of sense. Maybe they've decided buying international is too hard and they are trying to weed out sellers?
 
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#4,999
ccbaggirl89 said:
Not defending Fashionphile at all, b/c they get a lot wrong, lol!! But you have the scarf, their listing is right because it's for the shawl. The shawl is much larger and over 1k. I believe H does 2 sizes/styles of items often.
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I am aware of the 140cm CSGM vs the 90cm Silk format in the Plumes En Fete design. I own both the Orange 90 and the orange 140. The feather colors are different (90 vs 140) even though both scarves are orange.
The listing I pulled up and was referring to in my post was the 90cm silk scarf listed as a 140cm CSGM.
Zoom in on Fashionphile's listing.....it is a 100% silk scarf. It is not the cashmere/silk shawl. Their listing in not correct.
They do this a lot with this particular design for some reason.
 
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#5,003
k5ml3k said:
You guys!!! Anyone see this on their listings?! Just noticed this when I was checking out an item. WTF ! :girlshocked:

"Model image displays an item of the same style and size. It does not reflect the exact condition or details of the item."

Here's the listing: https://www.fashionphile.com/p/louis-vuitton-reverse-monogram-pochette-metis-858107
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Thanks for sharing as I likely would not have noticed this. First they started taking less photos of some items (I notice many Chanel flaps only have 4 photos now, which don't show that much detail) and now they are expecting customers to buy based on a couple of word description of the condition. Yes, you can return but what a hassle and its not like the return process is speedy with them at the moment. I can't get over the fact that fp think this is appropriate way to sell luxury preowned items, wow, just wow.
 
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#5,004
this_is_rj said:
Thanks for sharing as I likely would not have noticed this. First they started taking less photos of some items (I notice many Chanel flaps only have 4 photos now, which don't show that much detail) and now they are expecting customers to buy based on a couple of word description of the condition. Yes, you can return but what a hassle and its not like the return process is speedy with them at the moment. I can't get over the fact that fp think this is appropriate way to sell luxury preowned items, wow, just wow.
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You can return, but you even have to watch that, b/c too many returns gets your account flagged. If they posted the right amount of photos and accurate descriptions we wouldn't have to purchase with so many unknowns about the condition. I saw a H. Kelly with 5 pictures recently and it did sell, but no way would I drop 10k+ on a bag with 5 photos. They've really started cutting corners badly on the website - maybe the focus has shifted to their boutiques and NM instead. I've started shopping elsewhere a lot and their quotes aren't super competitive anymore.
 
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#5,005
ccbaggirl89 said:
You can return, but you even have to watch that, b/c too many returns gets your account flagged. If they posted the right amount of photos and accurate descriptions we wouldn't have to purchase with so many unknowns about the condition. I saw a H. Kelly with 5 pictures recently and it did sell, but no way would I drop 10k+ on a bag with 5 photos. They've really started cutting corners badly on the website - maybe the focus has shifted to their boutiques and NM instead. I've started shopping elsewhere a lot and their quotes aren't super competitive anymore.
Click to expand...

Can you speak more on an account being flagged? What happens in that instance ?
 
#5,010
ccbaggirl89 said:
You can return, but you even have to watch that, b/c too many returns gets your account flagged. If they posted the right amount of photos and accurate descriptions we wouldn't have to purchase with so many unknowns about the condition. I saw a H. Kelly with 5 pictures recently and it did sell, but no way would I drop 10k+ on a bag with 5 photos. They've really started cutting corners badly on the website - maybe the focus has shifted to their boutiques and NM instead. I've started shopping elsewhere a lot and their quotes aren't super competitive anymore.
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Totally noticed the lack of detailed images. Sometimes there are 12 photos for a bag and other items get 5. Also someone mentioned that the bag on mannequin isn't always the actual item. That makes sense because I've noticed completely differing hw colors within a listing. The return limit has me nervous since it's almost like you'll never know how accurately your item color will actually be (when not black). Where else have you been shopping other than FP?
 
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