He told me the same thing...pretty much verbatim regarding the longtime, valuable customer explanation. I had four bags on the list and I sold 3 of them. I really wish I kept my lockits and SC bag, as I took pretty big hits when I sold them. I was surprised he didn't mention my granit SC bag that I purchased in January 2013? My black SC from later that year was on the list, but not the granit color from earlier. I haven't heard about the capucines yet, but I am curious if anyone gets a call about it? I am thinking about purchasing a black one, but the glazing issues are worrying me...especially for the price