I was offered a cash refund on both my SC Bon Marche and the Flore. I was only offered a store credit for the speedy 30 which was strange because like the other two these bags do not exists for an exchange and but the Flore could be remade. Strange considering it was a Parnassea collection piece which was seasonal. Like the Bon Marché and all 3 were seasonal.
Rumour re: Louis Vuitton Recall?
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I was offered a cash refund on both my SC Bon Marche and the Flore. I was only offered a store credit for the speedy 30 which was strange because like the other two these bags do not exists for an exchange and but the Flore could be remade. Strange considering it was a Parnassea collection piece which was seasonal. Like the Bon Marché and all 3 were seasonal.
Thank you! I have quite a few bags so it doesn’t see that much use. Fingers crossed!
I have a few questions, would they give you a replacement/credits if you didn’t purchased the bag in store but second handed? I have the receipts but the name is not under my name. The bag is a reserved pochette Métis from 2017, and there’s cracks on the opening on the canvas. Have anyone have similar experiences?
This would depend on it being deemed faulty. This recall is with regards to the glazing of bags from mid/late 2013 to 2015. There has been some issues with canvas bags I believe but sometimes it’s just wear and tear. However some have had luck on having store credits/replacements on bags they bought preloved. Who’s to say that you didn’t receive the bag as a gift?
Only one way to find out, go to your local store and ask. But having the receipt with original purchaser info is a positive. Good luck and please let us know what happens.
May I ask you which model of your Parnassea collection LV has recalled? And which issues did the bag have?
Today LV called me to bring in my Alma Parnassea for a quality control. I taked the bag out of the dustbag ( I haven‘t used it since last autumn and I have weared it not more then 10-12 times since I have bought it!!). Now I see that one of the handles is cracked.
It‘s very interesting for me which issues on which bag you have had. Sorry for my English, I hope you understand me!
My bag was on the recall list and my name was not on the receipt. They didn't question me at all. My aunt purchased it for me in Spain and her name was on it.
I had a SC and the Flore. I went to use the handles for the first time ever on the Flore and they were like this. This was the only bag I could have remade.
Thank you very much! Tomorrow I have an appointment at the LV store.
I know they will provide a solution for you. Not sure what that solution is and what you are hoping they will/can do but hopefully you’re not disappointed.
I was offered a store credit for my Alma Parnassea. So I‘m not disappointed, but I regret that my Alma is gone. It was such a beautiful bag!
Is this the empteinte key pouch you have? If so, I have the same one I purchased around that time also and did not get a call (I don’t think so at least).
I took mine into the store and they took it back no problem, the inking had started to get sticky on mine.
I also had this one and got a call. Mine had no issues but they took it anyways. I just got a new one since I love this pouch so much.