I have a retiro in noir too. Haven’t used it much so not sure if it has any issues. What was wrong with your retiro and when did you purchase it? Thanks.
Rumour re: Louis Vuitton Recall?
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I have a retiro in noir too. Haven’t used it much so not sure if it has any issues. What was wrong with your retiro and when did you purchase it? Thanks.
Nothing wrong with it. Barely used it. It's on recall though so they'll replace it. I don't have the receipt with me, but it was purchased in 2015.
I purchase my magnolia soft lockit PM in 2014 and always regretted not getting the MM. With the recall, I was originally going to get the handles and trims replace since I really liked the bag. My SA found that they were creating new soft lockit bags as replacement for those that had the recalls and asked if I wanted to pay the difference for a new MM. I jumped at the opportunity. Now I have a new magnolia soft lockit MM bag. When I pick it up, she share it wasn’t available to the public and were only for replacement clients. If you still like the bag, you may want to inquire about this option.
I have been told about a replacement bag and have thought long and hard about it. I’ve decided that I’ve loved the bag, enjoyed it and now it’s a different bag, very slouchy and handles that leave residue on my clothes. I can’t get away from that. I’ve decided to move on to another bag.
Let me know how you get on. Mine is 2016 and it seems some people are having these replaced!
I’m planning to take this bag in tomorrow to see what my SA will say. Not sure if this is part of the recall or not. But I probably worn this bag 1-2 time , I was cleaning and reorganizing my closet and start to check my bags and this is what is shown. Do you think this is going to get worst ?
That looks exactly like normal wear and tear. Did you buy this new or preowned? If you carried it 1-2 times, do you mean as a new bag or one that came to you from someone else? If just you, you could easily have scraped it without noticing. I'd be surprised if LV judges it defective.
The corners are leather so the damage on the piping looks like wear and tear. The handle seems to have a small flaw but it does not directly look like the melting glazing. But it never hurts to bring the bag in.
How long have you owned it? My guess is that they'll say it's normal wear and tear, as that's what it looks like.
Can you advise the best store near to London to take my Speedy B 25 Empreinte Infini - Date Code SP4192 as the handles and the strap glazing is absolutely shocking. I have emailed client services and been asked to take to a store. If I am going to travel I need to know the best place to get a proper outcome without being fobbed off. I live in Cambridgeshire. Thanks in advance for your help
I would go to Old Bond Street and ask to see the After Sales Care Team. I hope your trip is successful
Definitely the Bond Street store. If you read my post a couple of pages back, I took back a couple of items in March including the very same size and colour speedy as yours and they were amazing. Credit voucher given with no questioning, take your proof of purchase with you. Hope this helps and let us know how you get on x
Thank you, I don't have proof of purchase though as it was a gift....do you think this will be an issue?