Rumour re: Louis Vuitton Recall?

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I had a Felicie Empreinte from May 2017 with glazing issues. I went to LV, my CA deemed it defective, and I got another one. The inconsistency regarding defective items is ridiculous. I hope the bag is perfect when you receive it from repair. Good luck!

Thanks! Yes, it really isn’t fair.. The SA said that the issues some bags have are melting glazing, not peeling like mine..
 
My Montaigne was from 2015 and didn’t have any issues but was recalled. You should call the 800 customer service number. It doesn’t sound right that you have to pay.
Perhaps hers was manufactured the months after the “recall” but no one asked me what date I bought my Empreinte Speedy, they just took one look at it and starting showing me other Empreinte bags. The SA said, “ same thing happened to mine”. I do wish OP luck and wish she would have taken it to another LV shop.
 
Oh no the glazing on my reverse Pochette Métis is peeling where it bends. [emoji31]

Has anyone had this re-glazed instead of exchanged?

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My PM ( I have the black and red mono) has cracking developing where it bends aswell just like yours does, there is however no peeling luckily. I remember when this bag came out alot of posters here were having issues with it. I do not plan on contacting LV about the cracking that has formed but I do hope it doesnt get worse. I really do not think my usage matters much because I have probably used this bag I would say less than 50 times since owning it and I bought it back in 2016. Seems like the cracking issue is just happening naturally over time.
 
I posted a photo of my empreinte Montaigne with the glazing peeling off on one of the handles earlier.
Brought it to the only LV store in Norway today. After an SA inspected it, I was told that my bag was made after all the glazing issues were fixed.. I bought my bag in 2015. So the peeling was normal wear and tear according to the SA.. Had to pay to have the bag shipped off to France to change the handles ☹️☹️
I had also sent my montaigne in for repairs and it was deemed defective in France so I got store credit for it. Maybe the same thing will happen to yours.
 
I had also sent my montaigne in for repairs and it was deemed defective in France so I got store credit for it. Maybe the same thing will happen to yours.

I hope so!! I already paid to have the handles changed, and it was shipped off to France last week.
I love that bag, but this is the second time it has to be repaired(first time the zipper broke), so I am quite disappointed about the quality!
 
My PM ( I have the black and red mono) has cracking developing where it bends aswell just like yours does, there is however no peeling luckily. I remember when this bag came out alot of posters here were having issues with it. I do not plan on contacting LV about the cracking that has formed but I do hope it doesnt get worse. I really do not think my usage matters much because I have probably used this bag I would say less than 50 times since owning it and I bought it back in 2016. Seems like the cracking issue is just happening naturally over time.

The cracks are not as bad as the peeling of the glazing, especially when it sticks out and is very noticeable.

They took my bag and gave me store credit, so it’s best you hold on to yours since they won’t be able to repair it.

Good luck!
 
Ugh, my mono PM is from 2013 and there are cracks in the canvas in the folds and the d rings on BOTH sides have chips in it from the strap AND the glazing on the bottom melted all over may dust cover and on my clothes! They gave me store credit no questions asked. I really loved my PM and it had a lot of sentimental value as it was my first Mother’s Day gift as a mother:(
 
I finally got the nerve to call on my bags. I don't know why I was so nervous.

They told me no on my Bagatelle, which is weird as others with the same bag had gotten exchanges. It's ok though as I actually like that bag and use it.

The Retiro in Noir they did say was on the list and I'm taking it in on Thursday. That's good as I don't use that one.
 
So today, out of the blue, LV telephoned to say the bag I purchased in 2015 in NY has received a lot of negative feedback from clients and they wanted to know my views. I confirmed the handles were not great and that the bag was not as structured as when I first purchased. Turns out the clue on the handles is melting (which in hindsight explains the marks I had on some of my clothes). LV have offered a credit note (for what they consider the bag to be worth in today's value - which I have to say is more than I paid for it) or a repair. I'm inclined to go for the credit note. That leads me on to a replacement. Has anyone got the Lockme Hobo? I like to wear my bags either on my arm or occasionally as a shoulder bag.
 
Out of the blue today I received a telephone call from LV to say that the soft Locket I purchased in NY in 2015 has a fault. I confirmed that the handles are not great and that the bag is not as structured as it once was. Seems the clue on the handles has melted (which would explain black marks on my clothes). I've been given the option of a store credit or a repair. I'm inclined to go for the store credit (they are willing to give me my money back effectively). I'm looking at the Lockme Hobo - has anyone got this bag?
 
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