Rumour re: Louis Vuitton Recall?

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#768
BlueHorizonUK said:
My wife’s Greenwich bag was recalled. Got call from CS saying they had complaints and did she want to swap it for something else. She was in such a state as she absolutely adores the bag and didn’t have a problem with it. Eventually her head ruled and took it in. They took it straight away without checking it and gave us the price as of today (which was about £300 more than what we paid for it back in 2014).
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Hi.I also own a Grrenwich (DE discontinued in 2015) and as for now she’s still ok. I’m in Italy and it seems as if nobody here knows anything about this “recall” thing. Sorry if I bother you, but can you please post a pic of the bag in question? Where are you located? TIA
 
#769
Photoxynthesis said:
I really hope I can get credit for my purse, I bought it on the real real, just because I had to luck in finding it and I was getting impatient. It is a 2015 model and I examined mine today and I found two cracks!!! I'm so devastated! I really hope that they will accept it. I haven't had it repaired int the past and it didn't come with the original receipt.
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Hey, I bought a Pochette Métis off of TheRealReal that’s from 2015 too! Mine didn’t come with the original receipt either..but I have to take a closer look at mine to see if there are any issues. Have you been able to do anything about it?
 
#770
Is the delightful GM on this list? I had one and now my relative has it. I doubt she would even notice any problems if the bag had them. I am going to ask her to check the date code.
 
#772
Zoezampalunga said:
Hi.I also own a Grrenwich (DE discontinued in 2015) and as for now she’s still ok. I’m in Italy and it seems as if nobody here knows anything about this “recall” thing. Sorry if I bother you, but can you please post a pic of the bag in question? Where are you located? TIA
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I'm in Italy aswell and although I didn't get a call I took my 2 Soft Lockits to my local LV last July because the glazing on the handles was sticky and cracked in places. They told me that it was a batch of defective bags and they could not be fixed, but they would give me either store credit or new bags for the same value as mine.
 
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#776
gillianna said:
Is the delightful GM on this list? I had one and now my relative has it. I doubt she would even notice any problems if the bag had them. I am going to ask her to check the date code.
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If your Delightful is from 2013-2015 chances are it has the bubbling peeling canvas. You - or your relative can get an exchange. My pre-loved Delightful was from 2015 and I exchanged for the Graceful.
 
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#779
frenchyo8 said:
Oh no the glazing on my reverse Pochette Métis is peeling where it bends.
emoji31.png


Has anyone had this re-glazed instead of exchanged?

View attachment 4359942
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It also looks like cracks by the stitching. Once it’s cracked, it’s non-repairable. These are known issues with this lovely but very problematic bag.
frenchyo8 said:
Oh no the glazing on my reverse Pochette Métis is peeling where it bends. [emoji31]

Has anyone had this re-glazed instead of exchanged?

View attachment 4359942
Click to expand...
 
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