Favorite MM.
(I purchased this bag off ebay about 6 yrs ago. When I received it I was very disappointed, it was not as described, it was very well used. I was going to return it to the private seller but instead she refunded me some money)
I contacted LV through my phone app to replace front plate. The quote was $195. When they received the bag they called me. She said I should replace the leather and D rings! Which after I mailed it in I was kicking myself for not asking. My quote was then $485. I received the bag back in about 8 weeks. They also included a new strap! And a handwritten note. They also called me a week after I received the bag to follow up I was completely satisfied. WOW LV! Outstanding customer service!! Super happy with how my first big repair went. I feel the price was very fair for what I received.
Final: $495.
New: Leather strap, & Front plate
Replaced: Leather & D rings
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