Repair/Replacement Costs - List

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so these were the main items i had in my collection before 2022 (the saumur30 was a replacement from when mine was stolen out of my car during the beginning of the pandemic :frown:). i sold the two keepalls and purchased a vintage keepall 45 and a keepall55B. View attachment 5688023

View attachment 5688024
I love that suitcase! What is the bag on top of it? What an awesome collection.
 
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Hello,

Does anyone know how much a new lock and key is from LV? Do they charge this a replacement/repair?

Also, is there a charge for them to unlock a lock? Or if they sell/will give you a key that matches your lock?

I recently bought a lockit from a Japanese reseller and it has the lock on the d ring and I know at some point it’s going to bother me I do not have the key/cannot remove it if I wanted to.

I know I can probably find a matching key to buy from a reseller but not sure if that something that is worth it to me.
 
I hope this is the right place to post this. I just got off the phone with LV repair service (I had scheduled an online in-app repair request appointment). I have a trousse 18 that I wanted to replace the zipper. The lady I spoke with quoted me $265 for just the zipper replacement... I told her before I scheduled my appointment, I had watched YouTube videos of those who had the zipper replaced on their trousses and the highest quote I’ve seen so far is $180. She said oh, she can’t tell if the repair service might have to change the interior and I told her the interior is in excellent condition as I had stated and shown in photos when I booked the appointment and that I’ve seen videos of those who had just the zipper replaced and kept the vintage interior. She said the price is still $265 and she’ll send me the quote in in-app and I’ll have 48 hours to accept or decline. I need suggestions. I’m thinking to email LV and see if they’ll review the price quote (if that’ll do anything) or what do you all think? $265 is a lot for just a zipper replacement no? Has anyone had a zipper replaced on a trousse recently? Is this the new price?
ETA a screenshot of the quote...
View attachment 5644729
You all, if you remember my post from about three months ago (see above), well, I received the package today and the box was empty. I feel so sick. I’ve called LV and they’ve opened a claim but I’ve never had this happen to me before.
 
I dropped my Mahina Hina PM off to have the magnetic closure replaced, as the magnet has always been weak and it has never stayed closed. Purchased the bag in 2020.

I was quoted $200, 4-5 months.

I wasn’t able to make an appointment using their online system. I simply walked in and asked for a CA that could help with repairs. This was in the BH boutique.

Let’s see how long it takes…the CA said the repairs will happen here in California, so I’m hopeful it won’t be too long.
 
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Hello,

Does anyone know how much a new lock and key is from LV? Do they charge this a replacement/repair?

Also, is there a charge for them to unlock a lock? Or if they sell/will give you a key that matches your lock?

I recently bought a lockit from a Japanese reseller and it has the lock on the d ring and I know at some point it’s going to bother me I do not have the key/cannot remove it if I wanted to.

I know I can probably find a matching key to buy from a reseller but not sure if that something that is worth it to me.

I just got a new speedy padlock lock and key replacement from LV, was charged $67 Canadian (plus tax will be additional).
 
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My 1980s keepall 45 had the same tear as yours and it tore right as i was leaving...quoted $870 for the speedy40 and $750 for the keepall45.
Hello, I have the same issue as you:smile:...I have a sentimental Keepall that was passed down in my family. The leather is drying out and I can see where the the leather is tearing where the D-ring is; and the leather on the bag is cracking. The $750 you were quoted in December, was that for every single piece of leather on the bag (including the piping, chapes, bands, handles, and bandouliere strap)?
 
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