Repair/Replacement Costs - List

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#3,106
jancedtif said:
Howdy! I too was shocked at the zipper replacement quote price. I was quoted $265 for my nomade Lockit zipper. I also needed my round coin purse zipper fixed too, and was also quoted $265. I decided to just get my Lockit fixed. I’ll worry about my coin purse later.
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Thanks for letting me know. I suppose that’s the new price for zipper replacement. I sent mine for repair despite my initial surprise at the price quote. A trousse 18 in great to excellent condition tends to be expensive on resale websites. There was nothing wrong with mine except the zipper. The canvas and interior were in excellent condition. After some thought I knew it was cheaper for me to keep and fix the zipper since I got a great deal on it in the first place. It was received at the atelier 11/9. It shows as repair in progress since Monday 11/28. I was quoted 24-26 weeks and had put it in the back of mind that I won’t see my trousse till spring or summer next year. Now I’m happy I’ll be getting it back possibly before the year ends.

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#3,108
Zen101 said:
Thanks for letting me know. I suppose that’s the new price for zipper replacement. I sent mine for repair despite my initial surprise at the price quote. A trousse 18 in great to excellent condition tends to be expensive on resale websites. There was nothing wrong with mine except the zipper. The canvas and interior were in excellent condition. After some thought I knew it was cheaper for me to keep and fix the zipper since I got a great deal on it in the first place. It was received at the atelier 11/9. It shows as repair in progress since Monday 11/28. I was quoted 24-26 weeks and had put it in the back of mind that I won’t see my trousse till spring or summer next year. Now I’m happy I’ll be getting it back possibly before the year ends.

View attachment 5662286
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My Lockit is in excellent condition too. I too was quoted 24-26 weeks and my bag is in repairs too. I’m strongly considering sending my round coin purse to Leather Surgeons (I think that’s their name) to see how much a zipper replacement is. I’m hesitant only because I bought the coin purse from LV and if it needs another repair, LV won’t touch it. There is really too much going on in the world for me to be giving this so much thought!Good luck with your repairs!
 
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#3,111
Well...that happened :lol:
I submitted my vintage speedys 25 and 30 on 11/2 for vachetta replacement, and zipper pull repairs. I was quoted $870 for the vachetta, and a total of $915 including the zipper pull. My original time estimate was 6-12 months, and in the LV app/site the expected date was 5/17/23/status "repair in progress" and stayed that until the last time I checked it on Thursday night. Friday morning 12/16 I received a message from my boutique informing me that the 25 was in store and ready for pickup.
The before:
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The after:
PXL_20221219_231958739.jpg

When I asked if I should be expecting my second speedy soon, the SA that handled the pickup did mention that they were having more pieces come back faster than anticipated at the moment, but there didn't seem to be much in the way of rhyme or reason regarding the order, so it remains unpredictable. Still, this bag was almost exactly 6 weeks instead of 6 months, so I'd still keep an eye out for random updates if you have a piece overseas for repairs.
 
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#3,112
latiaran said:
Well...that happened :lol:
I submitted my vintage speedys 25 and 30 on 11/2 for vachetta replacement, and zipper pull repairs. I was quoted $870 for the vachetta, and a total of $915 including the zipper pull. My original time estimate was 6-12 months, and in the LV app/site the expected date was 5/17/23/status "repair in progress" and stayed that until the last time I checked it on Thursday night. Friday morning 12/16 I received a message from my boutique informing me that the 25 was in store and ready for pickup.
The before:
View attachment 5674575

The after:
View attachment 5674584

When I asked if I should be expecting my second speedy soon, the SA that handled the pickup did mention that they were having more pieces come back faster than anticipated at the moment, but there didn't seem to be much in the way of rhyme or reason regarding the order, so it remains unpredictable. Still, this bag was almost exactly 6 weeks instead of 6 months, so I'd still keep an eye out for random updates if you have a piece overseas for repairs.
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Wow. Beautiful.
I think part of LV's income must be/ should be on repairs. Because a lot of bags have good canvas, and just needed the metal or leather replaced.
 
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#3,113
For anyone who requested repair services through the app, how long does it take to receive your shipping label after confirming the repair? I haven't received anything in my email (already checked spam/junk), so I wonder if I need to put them on a safe senders list?
 
#3,115
AtomicLush said:
For anyone who requested repair services through the app, how long does it take to receive your shipping label after confirming the repair? I haven't received anything in my email (already checked spam/junk), so I wonder if I need to put them on a safe senders list?
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Hello! I think it took about 5 days to receive mines.
 
#3,117
So I just left Vuitton at Saks in dadeland and am having all the leather replaced on a vintage speedy 40 and keepall 45. I was quoted 870 for the speedy (full leather replacement) and 700 for the keepall 45 (handles and leather bands only). Seems excessive given how they both cost me <$400 but they’re vintage pieces and love the canvas quality of older models. Hope this helps!
 
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#3,118
forever.elise said:
Does anyone know how much it is to replace a Graceful MM handle? I have only had this bag for a month, almost to the day! Purchased brand new from Louis Vuitton. Something happened to my handle- I have no idea, just picked it up to use my bag today and noticed the most horrible marks! In 18 years of being an LV customer, this has never happened to me, I am so meticulous when it comes to this kind of thing, so I am heartbroken!

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Happy New Year! Curious if LV did anything for you? Thinking about getting this in the MM mono for Anniversary coming up. Thanks
 
#3,119
I just wanted to relay my fortunate experience regarding a repair to my 35 Speedy. I have had the bag since 2010. About four years ago I sent her in for a “beautification” . Cannot remember the cost, but is was not cheap. I was thrilled with the results. Fast forward about six months ago and I took her in due to the leather tag being split down the middle I know i could have just glued it myself, but I am a little OCD. Okay, a lot OCD.

LV said they would need to send it in and gave me a quote of $65.

I was contacted a few weeks ago by phone and the gentlemen said my bag was ready to be picked up and they had replaced all of the leather trim. Only leather not replaced were the handles. I joked and said how much I would owe. He
said only $65. I was shocked. He said once reviewed for repairs, they determined that they would not be able to just replace the tag as it is sewn directly on the trim. His exact words were that to maintain the integrity of the bag, all of the trim needed to be replaced.

Picked up the bag and indeed was only charged $65. The gentleman did mention at the time of pickup regarding my “profile”. Not sure exactly what that means. I love the canvas LV and have purchased my share, but i am in no way a heavy hitter.

Color me impressed!
 
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