yes, I had a repair done from NM before. I took it in to an SA at NM and she wrote a detailed description as to what I needed fixed she sent off the bag to BALNY and they charged a fee. Nm then contacted me with the price charged by BALNY to do the repair then the repair was completed. This took about 2 months. In the end the process worked out smoothly:okay: just the time frame though!
That's interesting! Did you have to pay for the repair? It wasn't covered by Balenciaga's 2 year warranty? What did you have repaired, btw?