Quality getting worse.. Probably no more chanel :(

[Mousy]

Maybe Chanel should start hiring Disney security guards to check authenticity. HAHA. I think it is complete copywriter/logo infringement if Forever 21 is selling imitation Chanel. They should be sued and thank you for telling me that bc I will take my $ elsewhere(away from FE 21). There are so many markets for "replicas" as they call them. So many places you can buy them, really the more I think about it, the more understand Chanel, Hermes and even recently LV marketing/pricing strategies. It is NOT fair to these companies that counterfeiters get away with this. If you want to buy a fake, you are ONLY FOOLING YOURSELF! I always say buy the BEST YOU can afford. I saved for a long time to get my first Chanel and its something I have wanted since my teenage years. Not everyone can afford Chanel just like not everyone can afford to drive a Rolls Royce. But that is what makes us different and that is exactly why there are GREAT quality items at DIFFERENT PRICE POINTS!

Haha haha! The price of a Disney ticket should include a free bag authentication! I love it.

I agree with your comments, wholeheartedly. I’ve seen women rocking MK and Coach bags, making me take a look at those brands. I have to laugh at your Rolls Royce comment. A girl in my daughter’s class got a Rolls Royce for her 16th birthday. I’m guessing 90% of the families at my daughter’s school are millionaires, but only 50% display their wealth with cars, clothes and mega mansions (7000+ sq. ft. homes). The other 40% live modestly and travel, or save and invest their money. Just because a person carries MK, Coach or Kate Spade doesn’t mean they can’t afford the big luxury companies. I agree, it’s about where you want your money to go and what you like.

I am a self admitted bag snob. I am also a bag snob who has to save for my bags, partially because we do like to travel and we’re making home improvements. I can’t just shop at will and buy anything I think is shiny and pretty. I have very few bags (three) and I am quite thoughtful before I buy new bags. I do my homework and find out where I feel most comfortable buying the bags (Chanel @Nordstrom, Chanel Beverly Hills, Etc., ...). I also buy what I can afford and feel comfortable carrying. I can’t afford a lot of bags, or refuse to spend the amount of money required. It’s okay- I am using what I have more and I appreciate others spending their money. I look at their photos and comment about how beautiful their bags look. I don’t envy, I am truly happy for them. When someone shows us a photo of a new bag that has a flaw, I understand their disappointment. It’s sad, especially for the people who save months for a bag.

As for FE 21, someone on one of the threads showed a metal and intertwined leather ‘CC’ brooch they bought for a couple of dollars. I personally saw the same brooch and matching earring (as well as the replica bags) at one of the stores. I agree, it’s time to go after companies for imitating luxury items too closely.

I just want Chanel to slow their roll and put out fewer, yet top notch products. My 226 is nine years old and in excellent condition. I know I’ll be able to pass it down to my daughter. I hope to say the same thing about a bag I buy in 2020.

 

[Mousy]

I no longer will buy from Neiman Marcus, they have terrible customer service indeed!!! I encourage everyone not to buy from them as well. The chanel handbags are almost always scratched, they have bags from 2016 and the gold chains on re-issues are turning silver. Wow, what low quality and the bag cost over 6000...oh yes and scratches galore. Then i just saw a chanel Gabrielle like bucket bag and the inside fabric/silk has black stains in it and dirt!

Ive seen how they treat the clothes and the stains on chanel clothes with makeup and food... I bought a Chanel sweater from nasty neiman marcus and it had food stains and makeup stains, i didn’t return it , because they have terrible customer service and the return policy is horrid!!!

I had my dry cleaner take care of it and i still see a small stain , but I’d figure why argue with them, if the receipt says 30 days return policy.
I will never buy from them again!!!

Tired neimans and bitter employees! None of the employees at neimans are happy!!! They have long faces and i even heard them yelling at each other so loudly, which ruins my shopping experience. Something about a manager yelling at an employee in front of everyone about a return issue , and then the employee yelling “she’s a liar!!!” While pointing a finger in the air. Ruins shopping for anyone.

Check the chanel clothes and bags thoroughly at neiman and any other store, also it is 100% better to buy from Chanel Boutique directly in person and not a neiman Marcus especially!!!

I agree, the stand alone boutiques are probably the best, if a customer can get to one in person. My daughter and I travel to shop because we don’t have many brand name stores where we live. We hit L.A., Vancouver BC, Las Vegas and NYC. I need to see things in person before I purchase.

I’m sorry to hear I’m not the only person who’s had negative NM experiences. That’s sad and bad.

 

[Laurie C]

Haha haha! The price of a Disney ticket should include a free bag authentication! I love it.

I agree with your comments, wholeheartedly. I’ve seen women rocking MK and Coach bags, making me take a look at those brands. I have to laugh at your Rolls Royce comment. A girl in my daughter’s class got a Rolls Royce for her 16th birthday. I’m guessing 90% of the families at my daughter’s school are millionaires, but only 50% display their wealth with cars, clothes and mega mansions (7000+ sq. ft. homes). The other 40% live modestly and travel, or save and invest their money. Just because a person carries MK, Coach or Kate Spade doesn’t mean they can’t afford the big luxury companies. I agree, it’s about where you want your money to go and what you like.

I am a self admitted bag snob. I am also a bag snob who has to save for my bags, partially because we do like to travel and we’re making home improvements. I can’t just shop at will and buy anything I think is shiny and pretty. I have very few bags (three) and I am quite thoughtful before I buy new bags. I do my homework and find out where I feel most comfortable buying the bags (Chanel @Nordstrom, Chanel Beverly Hills, Etc., ...). I also buy what I can afford and feel comfortable carrying. I can’t afford a lot of bags, or refuse to spend the amount of money required. It’s okay- I am using what I have more and I appreciate others spending their money. I look at their photos and comment about how beautiful their bags look. I don’t envy, I am truly happy for them. When someone shows us a photo of a new bag that has a flaw, I understand their disappointment. It’s sad, especially for the people who save months for a bag.

As for FE 21, someone on one of the threads showed a metal and intertwined leather ‘CC’ brooch they bought for a couple of dollars. I personally saw the same brooch and matching earring (as well as the replica bags) at one of the stores. I agree, it’s time to go after companies for imitating luxury items too closely.

I just want Chanel to slow their roll and put out fewer, yet top notch products. My 226 is nine years old and in excellent condition. I know I’ll be able to pass it down to my daughter. I hope to say the same thing about a bag I buy in 2020.

Interesting you mentioned Disney, it’s a similar business model. Right now Disney keeps increasing prices to keep the allure of Disney world for a higher end crowd and so that the parks don’t get overcrowded. I think Chanel is doing something similar. Increase price so not everyone can afford it. It’s makes sense. Otherwise they run the risk of going down the same path coach and MK(not saying these are bad brands just no longer considered luxury).
I also agree with the statement on releasing less often and less designs. Stick to the tried and true- it’s not boring it’s classic. I think they are trying to appeal to the masses instead of focusing on their base clientele. Sometimes I look at
The collections and say , what were they thinking “just throwing a dart at a board to see what sticks?”.i love Chanel mainly because it holds a place in my heart from my younger years, so although I knock it I still will purchase. Maybe not as often and be more selective( especially lately bc if quality issues). That being said I have my eye on 2 broaches ‍♀️

 

[Mousy]

Interesting you mentioned Disney, it’s a similar business model. Right now Disney keeps increasing prices to keep the allure of Disney world for a higher end crowd and so that the parks don’t get overcrowded. I think Chanel is doing something similar. Increase price so not everyone can afford it. It’s makes sense. Otherwise they run the risk of going down the same path coach and MK(not saying these are bad brands just no longer considered luxury).
I also agree with the statement on releasing less often and less designs. Stick to the tried and true- it’s not boring it’s classic. I think they are trying to appeal to the masses instead of focusing on their base clientele. Sometimes I look at
The collections and say , what were they thinking “just throwing a dart at a board to see what sticks?”.i love Chanel mainly because it holds a place in my heart from my younger years, so although I knock it I still will purchase. Maybe not as often and be more selective( especially lately bc if quality issues). That being said I have my eye on 2 broaches ‍♀️

One Chanel bag is on my wishlist. It’s been #2 on the list for two years. I will inspect every millimeter when purchase time comes.
Yes. I’m nervous about purchasing a bag from Chanel, given its recent history, but I still love same of the brand’s designs.

 

[Mousy]

Check out the update 408California408 made on YouTube. Her boots were fake and came from the Saks warehouse. She made a buyer beware video.
It’s really sad that people pull this stuff. Not only do we have to inspect for quality issues, we have to check for fakes. I guess it comes down to developing a relationship with a SA, too. Someone who has your back if something goes wrong. I feel like I’ll never buy a returned bag again. Who knows, all luxury brands may create a no returns or exchanges policy.

 

[Laurie C]

Check out the update 408California408 made on YouTube. Her boots were fake and came from the Saks warehouse. She made a buyer beware video.
It’s really sad that people pull this stuff. Not only do we have to inspect for quality issues, we have to check for fakes. I guess it comes down to developing a relationship with a SA, too. Someone who has your back if something goes wrong. I feel like I’ll never buy a returned bag again. Who knows, all luxury brands may create a no returns or exchanges policy.

NO JOKE THIS JUST HAPPENED TO ME! I recievied a text from a Neiman Marcus Chanel SA. She sent me pictures of something and I was almost POSITIVE CHANEL DIDNT MAKE THAT ITEM IN THAT COLOR THIS SEASON. I called Chanel 800 number right away and alerted them and sent them the images I was texted. Chanel RIGHT NOW IS LOOKING INTO THIS! I also texted 2 SA from stand alone Chanel stores and neither one of them had that item in their book! Please ladies be careful! Ps I also last week received a pair of Chloe boots from an online well know designer website - when I received them THEY WERE FAKE! I sent them RIGHT BACK! Please really double check everything. From now on I only purchase from stand alone stores ! I said that in the past bc I have been burned but now I will never look at third party stores I could care LESS what the price is at this point!

 

[Mousy]

NO JOKE THIS JUST HAPPENED TO ME! I recievied a text from a Neiman Marcus Chanel SA. She sent me pictures of something and I was almost POSITIVE CHANEL DIDNT MAKE THAT ITEM IN THAT COLOR THIS SEASON. I called Chanel 800 number right away and alerted them and sent them the images I was texted. Chanel RIGHT NOW IS LOOKING INTO THIS! I also texted 2 SA from stand alone Chanel stores and neither one of them had that item in their book! Please ladies be careful! Ps I also last week received a pair of Chloe boots from an online well know designer website - when I received them THEY WERE FAKE! I sent them RIGHT BACK! Please really double check everything. From now on I only purchase from stand alone stores ! I said that in the past bc I have been burned but now I will never look at third party stores I could care LESS what the price is at this point!

Wow! I think your experience is becoming more common. What a shame. I’m glad you alerted the right people.
As I said in my previous post, I have a feeling luxury items are destined to become final sale items.

 

[Laurie C]

Wow! I think your experience is becoming more common. What a shame. I’m glad you alerted the right people.
As I said in my previous post, I have a feeling luxury items are destined to become final sale items.

At least they should issue a credit no $ back! I feel bad for these brands. Plus it’s horrible and that we as consumers have to be so vigilant.

 

[mzbaglady1]

Most of these comments about fakes from full line high end department stores I'm not shocked or surprised. I mentioned this to a group of ladies I was standing online for a sale at one of the outlets and they practically chastised me that this was not possible. I can imagine the higher amount of fakes that's being returned back to some of the high end department store outlets. I also had a bait and switch for a pair of designer shoes that was totally different than what I ordered online and I also questioned if these were fake.

 

[Mousy]

Most of these comments about fakes from full line high end department stores I'm not shocked or surprised. I mentioned this to a group of ladies I was standing online for a sale at one of the outlets and they practically chastised me that this was not possible. I can imagine the higher amount of fakes that's being returned back to some of the high end department store outlets. I also had a bait and switch for a pair of designer shoes that was totally different than what I ordered online and I also questioned if these were fake.

Wow, again. Not to get totally off the Chanel quality topic, but I think fakes happen much more than we all realize. You’re right.
I see why people are going to Hermès in lieu of Chanel. For some reason I trust a Hermès store to have a real bag. The only problem- I’m not really into Hermès styles anymore. Hermès quality overall is spot-on brilliant.
As I’ve stated in a past post, I just have one more Chanel on my list, then that’s it. No more worries about fakes.

 

[crissy04]

Need help,I purchased this bag from 19k collection last October, and i just used it this weekend, with so much care since its colour white,and didn’t wear any dark colour clothes,but to my disappointment when I checked the bag every link in the chain leather looks like the dye coming off, I tried to buff if off but it didn’t work,now I dont know what to do,im so disappointed

 

[kate1988]

Need help,I purchased this bag from 19k collection last October, and i just used it this weekend, with so much care since its colour white,and didn’t wear any dark colour clothes,but to my disappointment when I checked the bag every link in the chain leather looks like the dye coming off, I tried to buff if off but it didn’t work,now I dont know what to do,im so disappointed

That’s not acceptable really sorry it happen to you,it’s definitely quality fault l would take it in to Chanel and request free replacement or not possible chain to be replaced

 

[crissy04]

It is so sad to get this kind of quality for almost 5k worth of bag, i will contact my SA and see what she can do about it, i kinda want a replacement instead but I’m not sure if its possible since i used the bag twice already after a mont of purchasing it

That’s not acceptable really sorry it happen to you,it’s definitely quality fault l would take it in to Chanel and request free replacement or not possible chain to be replaced

 

[louise_elouise]

i had a similar odd issue when i used my beige bag. took it into chanel and they replaced the strap for me, no questions asked.

 

[Seanewz]

I also just took my 15 year old M/L CF to Chanel (stitching at double flap corners coming out) and they’re repairing it free of charge. I understand, however, the frustration of already having to deal with this for such a new bag.