I just read under your comment that you’re saving for a new home. Congratulations! Definitely better than a handbag!
Quality getting worse.. Probably no more chanel :(
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I just read under your comment that you’re saving for a new home. Congratulations! Definitely better than a handbag!
interesting I ordered something from neimans and it was midsized and just not right plus their customer service is horrendous! and this wasn't my first bad experience with them hummm
I agree! I got a fake bag one time when I ordered online from NM. It was obviously a low end fake (bad quality all around). I took it to the store and I could tell the woman at customer service knew it was a fake, but she told me I was wrong and NM would never sell fakes. Then she came short of accusing me that I was trying to play the old switcheroo.
I took the bag to a sales counter and talked to a manager who returned the bag. The manager said fake returns are becoming common and the people who work in the warehouse can’t tell the difference. I guess that’s their way of saying “Buyer Beware”.
I’m sure I had a fake Chanel sent by another NM store, too. It was baaaaaaad! Even the SA said it looked bad. The leather was unfinished in places and the pieces didn’t match up.
After I left, the NM sales associate put it on a shelf. Weeks later I went in and acted all innocent and asked a new SA about the black crossbody I saw on the shelf weeks before (my returned fake)- she said it had sold a week before.
Check out 408California408’s most recent vlog on YouTube. It’s about her Chanel boots. It’s a must see!!!!! And her boots came from the Chanel factory!
wow now i am really worried bc i want this wallet and the only store that has it is nm! i have bought chanel from Bloomingdales and never though twice - but maybe i should stay away from nm. !!THANKS for the warning
That's crazy that we have to be wary of buying new at these retailers. If it could happen at Neimans, I would think it could happen at Bloomingdales, Saks, etc. It's just so awful that we have to be careful paying full price and buying new.
Do you ever think that a Chanel Store could accidentally sell a fake? Is it better to buy from a stand-alone boutique instead?
i am beginning to think that and also thinking its better to buy new releases than older ones cause if it just came out the odds of someone buying it and returning a fake are slim
I really hope that could never happen at a boutique but it's not like the SA's or warehouse crew knows every detail about every Chanel production. There's been a couple posts where someone brought a bag in for spa treatment and it was deemed fake, when the person who brought it was confident that it was authentic. I would think that they would be diligent in making sure fake doesn't get returned but I don't know. They seem to be cranking out bags so fast and not caring about quality, that anything could easily fall through the cracks.
What sickens me is that people are so cruel as to switch out items making the next buyer the victim. I ask for brand new merchandise (not returned), then I check out every inch of it. Compare it to photos, if I’m suspicious.
For some reason I trust the stand alone stores over the department stores. I don’t know why.
I think stores should have an authentication team for returned bags. The problem is that no matter what luxury house you shop in, the sales staff say they are not allowed to authenticate a bag.
I think fakes are created to look like popular designs. When my daughter and I were at Disneyland, over four days time we counted 27 fake LV Palm Springs Minis. I’ve also seen (out in the wild) a fake Chanel Jumbo bags and a fake Gabrielle. I was chatting with an older male security guard at Disney when I was waiting in line to walk into downtown Disney. He commended me on owning a real LV. He said he’s become a pro at authenticating LV, Hermes and Chanel bags because he searches the interior and can see the quality up close. I thought that was interesting.
I was in Forever 21 with my daughter and was shocked to see Gabrielle and classic flap imitations as well as Chanel ‘CC’ earrings and broaches. It was sad to see a company copy beloved luxury bags and jewelry so closely.
Back to quality- my wish is for no more price increases, better quality control and more classic designs. I don’t know if we need 50 different bags per season. I’d rather have them concentrate on quality.
Maybe Chanel should start hiring Disney security guards to check authenticity. HAHA. I think it is complete copywriter/logo infringement if Forever 21 is selling imitation Chanel. They should be sued and thank you for telling me that bc I will take my $ elsewhere(away from FE 21). There are so many markets for "replicas" as they call them. So many places you can buy them, really the more I think about it, the more understand Chanel, Hermes and even recently LV marketing/pricing strategies. It is NOT fair to these companies that counterfeiters get away with this. If you want to buy a fake, you are ONLY FOOLING YOURSELF! I always say buy the BEST YOU can afford. I saved for a long time to get my first Chanel and its something I have wanted since my teenage years. Not everyone can afford Chanel just like not everyone can afford to drive a Rolls Royce. But that is what makes us different and that is exactly why there are GREAT quality items at DIFFERENT PRICE POINTS!
I no longer will buy from Neiman Marcus, they have terrible customer service indeed!!! I encourage everyone not to buy from them as well. The chanel handbags are almost always scratched, they have bags from 2016 and the gold chains on re-issues are turning silver. Wow, what low quality and the bag cost over 6000...oh yes and scratches galore. Then i just saw a chanel Gabrielle like bucket bag and the inside fabric/silk has black stains in it and dirt!
Ive seen how they treat the clothes and the stains on chanel clothes with makeup and food... I bought a Chanel sweater from nasty neiman marcus and it had food stains and makeup stains, i didn’t return it , because they have terrible customer service and the return policy is horrid!!!
I had my dry cleaner take care of it and i still see a small stain , but I’d figure why argue with them, if the receipt says 30 days return policy.
I will never buy from them again!!!
Tired neimans and bitter employees! None of the employees at neimans are happy!!! They have long faces and i even heard them yelling at each other so loudly, which ruins my shopping experience. Something about a manager yelling at an employee in front of everyone about a return issue , and then the employee yelling “she’s a liar!!!” While pointing a finger in the air. Ruins shopping for anyone.
Check the chanel clothes and bags thoroughly at neiman and any other store, also it is 100% better to buy from Chanel Boutique directly in person and not a neiman Marcus especially!!!
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