Quality getting worse.. Probably no more chanel :(
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Wow.
Unacceptable.
Honestly, the only thing I buy from Chanel nowadays is makeup and fragrances. Even their nail polish is lame. But at least they don't cost 5,000 dollars. Now the handbags ? No, thanks. I'll stick to Louis Vuitton, Gucci, Dolce & Gabbana, Ferragamo and Saint Laurent. Chanel is basically laughing at customer's faces nowadays. I cannot.
Agree. I will always have my Chanel in the back (collector's items, unique pieces) but my buying will slow down dramatically. With another price hike coming Oct 31, and quality not seemingly improving, I feel they are shoving our own gullibility up our a**es. I have gone Delvaux for stealth luxury and LV for everyday durable fun.
My SA told me a few months ago that I could spent 100k on bags a year at Chanel and would be considered a rodent (they despise their accessories-only customers). I could also spend 50k on RTW (HALF!) and be a VIP. Go figure.
I have to agree with previous posters...I have a few Chanel bags in my collection but I don't think I will be getting anymore unless they improve GREATLY on their quality. I'm sure a lot of people share the same sentiment as me that Chanel's greed has gone overboard - ridiculous price increases while pumping out inferior products.
The other day I went into the boutique again and I tried on at least 6 bags and I left with an "are you kidding me"....the leather was not impressive at all. Someone mentioned they will only stick to their cosmetic and fragrances for now, I'm going further and probably for now o ly stick to their fragrances.
I still do love Chanel's aesthetics but too bad gone were the days where the prices matches the luxurious quality.
The other day I went into the boutique again and I tried on at least 6 bags and I left with an "are you kidding me"....the leather was not impressive at all. Someone mentioned they will only stick to their cosmetic and fragrances for now, I'm going further and probably for now o ly stick to their fragrances.
I still do love Chanel's aesthetics but too bad gone were the days where the prices matches the luxurious quality.
Weirdly enough, I’ve lost enthusiasm for Chanel bags (still love and use the ones I own though) but love their RTW and shoes.
Btw @TraceySH did you return or exchange your faulty bag? I noticed that in addition to the loose threads, the seam of the bag is sewn on somewhat crooked.
This is infuriating!!! I started on Chanel recently but I totally get everyone’s point on quality decrease. I can’t compare a 10yo item to last season’s ( because I don’t have a vintage bag) but any intelligent person who is spending 4k on bag should have enough discernment to analyze the product and be able to testify that the gap between price and quality is becoming a HUGE one. And I wonder why Chanel is not getting the message from people. And if they aren’t how can we scream to them: “we need quality. Stop treating us like idiots and stealing our hard earned money!!!” I only bought two brand new bags to realize that it was not worth it. If Chanel, it will have to be pre- loved
Another sad story from me.
Got this 19k gorgeous bucket bag.
I don’t have any Chanel store in my country had to ask a friend to get it for me from Dubai. Which is the last one, I was thrilled when I was told they had the last one until I got it in person.
I haven’t wore it yet..... from readying the experiences everyone shares in the forum I see there are not points taking it back to store for repair either.
Just to have deal with it! So sad....
Got this 19k gorgeous bucket bag.
I don’t have any Chanel store in my country had to ask a friend to get it for me from Dubai. Which is the last one, I was thrilled when I was told they had the last one until I got it in person.
I haven’t wore it yet..... from readying the experiences everyone shares in the forum I see there are not points taking it back to store for repair either.
Just to have deal with it! So sad....
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So sad to read the comments here. Really disturbing. I just bought a Coco handle in caviar chevron and suddenly I get completely paranoid and want to start looking for flaws - in case I missed them! I also get scared that suddenly I will experience something bad, it sort of takes away some of the happiness and I become worried instead. I really hope that this will change and the quality will increase - as well as the customer service. Really... when buying this expensive items you expect good quality and serious and helpful customer service. So sad to read the stories her... really hope it will get better!
Hmmm this is unacceptable. Is there any store close by you can take this in to?? Did your friend see the damage? Such a shame for a pretty bag.
I just returned new classic flap ( Beige Clair ) right next day because It had flaw unfortunately. I noticed at home that the interior bottom's leather was loose and was not flat, was not all attached to the four corners tightly. I'm sure it won't be last long if started using it. I checked another 2 more BC flaps at the boutique and NM and they had all similar issue. I had mixed feeling with upcoming price increase but it was not acceptable for me to pay even current price for such low quality. I can't accept if quality keeps going down like that and price is going up, $500 more now? No way, No thanks.
this is a bit insane. I went to BG/saks over the weekend and tried to look at reissue and immediately spotted a few with obviously crooked flap.
Wow this post has me worried. I’m buying my first Chanel(s) this week in France. I was all in on a classic but on the fence on getting a boy as well.