Paris trip for Hermes

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

#29,204
Please try to stay on topic. I realise because of the complexity of some of the posts members may veer off but in answer do not 'go there'.

For info and questions on US customs please post on the thread below: post https://forum.purseblog.com/threads/us-customs-discussion-airports-importing.905560/

Detaxing (to US from Europe) https://forum.purseblog.com/threads/best-way-to-detax-after-h-in-europe.178302/

or non-US destinations: https://forum.purseblog.com/threads/does-h-store-paris-wants-to-ship.605014/page-3

For questions relating to prices https://forum.purseblog.com/threads/reference-hermes-current-prices.102567/page-357

For traveling with boxes https://forum.purseblog.com/threads...me-hermes-boxes-when-traveling.1044553/page-5



I will leave this reminder as a sticky because tthis is often a thread that new members (or new Hermès lovers) post on - hopefully temporarily.
 
  • Like
Reactions: Gold star birkin, Brides de Gala CC, Christofle and 24 others
#37,548
periogirl28 said:
Let's just say I have been a customer at FSH for about 17 years now. Definitely not been an SA before, although it would be, interesting. :smile:
Click to expand...
@periogirl28 you are definitely probably a vip but humble and lovely ❤️

DH and I had a nice visit to fsh (still a bit chaotic, though not as bad as usual). Picked up some fun items, but not such great offers on the leather front 😅
 
  • Like
Reactions: LVLVLVOE
#37,550
periogirl28 said:
Oh no. I am sorry about that.
Click to expand...
Not at all, don’t worry and thank you for your kindness! I’m happy for you you got great offers 🥰 Unfortunately they didn’t have the color combo I was hoping for and one option was something I already had, but grateful they were able to accommodate and help us with some other items that are harder to find back home.
 
  • Like
Reactions: keodi, xceleritas, periogirl28 and 1 other person
#37,551
It is really saddening. I think my SA in Paris has decided to ghost me at the very last minute after I have booked all my flights and accommodation to Paris cos of this.

I don’t know what to do now. :’(

If any of you have any advice as to what I should do, that would be greatly appreciated.
 
#37,552
sugarbabetvxq said:
It is really saddening. I think my SA in Paris has decided to ghost me at the very last minute after I have booked all my flights and accommodation to Paris cos of this.

I don’t know what to do now. :’(

If any of you have any advice as to what I should do, that would be greatly appreciated.
Click to expand...
Typically when Hermes SAs don’t reply, that means “no”. I would not have booked specific tickets for this without confirmation first. I gues the best you can do is go to the store and ask for the SA and see what they say.
 
  • Like
  • Insightful
Reactions: keodi, needlv, RuedeRivoli and 5 others
#37,553
acrowcounted said:
Typically when Hermes SAs don’t reply, that means “no”. I would not have booked specific tickets for this without confirmation first. I gues the best you can do is go to the store and ask for the SA and see what they say.
Click to expand...
I understand. We genuinely didn’t know as our SA actually confirmed with us last month and said to contact him/her early this month to schedule in an appointment with him/her. And we had past correspondences with our SA as well.

But all of a sudden, there’s no response now so we really didn’t expect that at all.
 
#37,554
sugarbabetvxq said:
I understand. We genuinely didn’t know as our SA actually confirmed with us last month and said to contact him/her early this month to schedule in an appointment with him/her. And we had past correspondences with our SA as well.

But all of a sudden, there’s no response now so we really didn’t expect that at all.
Click to expand...
I wouldn't worry too much. My Paris SAs haven't responded this month either, so maybe they are busy or something else is going on...like trying to get new first-time sales. I'm trying to keep a positive mindset, and hoping they'll circle back around. If I dont hear something by Thanksgiving, I'll reach out again.
 
  • Like
Reactions: needlv, Badbaghabit, sugarbabetvxq and 1 other person
#37,555
sugarbabetvxq said:
I understand. We genuinely didn’t know as our SA actually confirmed with us last month and said to contact him/her early this month to schedule in an appointment with him/her. And we had past correspondences with our SA as well.

But all of a sudden, there’s no response now so we really didn’t expect that at all.
Click to expand...
Maybe your sa just went on vacay. Try calling the boutique and ask for his schedule?
 
  • Like
Reactions: needlv, maxroxxherhandbags and sugarbabetvxq
#37,556
sugarbabetvxq said:
I understand. We genuinely didn’t know as our SA actually confirmed with us last month and said to contact him/her early this month to schedule in an appointment with him/her. And we had past correspondences with our SA as well.

But all of a sudden, there’s no response now so we really didn’t expect that at all.
Click to expand...
I don't think it was preemptive to book flights and accommodation if you did get one confirmation from your SA earlier. May I ask, what did your SA actually say then?
Let's hope it's just some communication problem with the email or WhatsApp, or he/she has been on leave. Otherwise I guess you can try both enquiring on arrival or trying to book online appointments before you arrive. One my of FJ SAs told me her work WhatsApp number was not working for a bit. Good luck.
 
  • Like
  • Wow
Reactions: coffeenpurses, BreezyE, cocolucy and 1 other person
#37,557
addiCCted said:
Maybe your sa just went on vacay. Try calling the boutique and ask for his schedule?
Click to expand...
Is it possible to actually call the store and ask for the schedule?

I looked up the website for the store number and called in the other day but they mentioned they can't view his/ her schedule.

periogirl28 said:
I don't think it was preemptive to book flights and accommodation if you did get one confirmation from your SA earlier. May I ask, what did your SA actually say then?
Let's hope it's just some communication problem with the email or WhatsApp, or he/she has been on leave. Otherwise I guess you can try both enquiring on arrival or trying to book online appointments before you arrive. One my of FJ SAs told me her work WhatsApp number was not working for a bit. Good luck.
Click to expand...
My SA previously said he/she was looking forward to seeing me this month and to contact him/ her early this month when he/ she knows the proper schedule. We contact via email. So it is quite saddening and weird to being ghosted at the very last minute.

Will definitely try enquiring at the store upon arrival to see if I can look for my SA and will also try for the online appointment.

Thank you! Will definitely need all the luck <3 Will keep you all posted on updates for sure.
 
  • Like
Reactions: periogirl28
#37,558
sugarbabetvxq said:
Is it possible to actually call the store and ask for the schedule?

I looked up the website for the store number and called in the other day but they mentioned they can't view his/ her schedule.


My SA previously said he/she was looking forward to seeing me this month and to contact him/ her early this month when he/ she knows the proper schedule. We contact via email. So it is quite saddening and weird to being ghosted at the very last minute.

Will definitely try enquiring at the store upon arrival to see if I can look for my SA and will also try for the online appointment.

Thank you! Will definitely need all the luck :heart: Will keep you all posted on updates for sure.
Click to expand...
How long will you be in Paris? Perhaps maybe as soon as you get there, go to the store and show them your email and explain the situation. Maybe some of your email may have landed in your SA's spam? Perhaps once they see the email from your SA saying he/she was looking forward to seeing you, they may be able to accommodate you even if your SA is on vacation. Best of luck.
 
  • Like
Reactions: sugarbabetvxq
#37,559
fashionpl said:
How long will you be in Paris? Perhaps maybe as soon as you get there, go to the store and show them your email and explain the situation. Maybe some of your email may have landed in your SA's spam? Perhaps once they see the email from your SA saying he/she was looking forward to seeing you, they may be able to accommodate you even if your SA is on vacation. Best of luck.
Click to expand...
I will be in Paris for a few days. Will definitely go to the store and show proof of email correspondence to see if they could possibly help me this time. Also, the main reason why I wanted to schedule a leather appt with my SA this time is to get a present to commemorate and celebrate a really big milestone in my life this year.

And thank you for your advise and also will really need all the luck I could get. Keeping fingers crossed. <3
 
You must log in or register to reply here.
Top