Wanted to share an unsuccessful attempt earlier in the month at FSH
I purchased a K28 at FSH back in August of 2016 before the appointment system when you simply had to queue. I was very lucky to have met the right SA on my second attempt that trip.
This time, I happened to take Air France to my Italian destination which require a layover in CDG. I had 12 hours in the city only-- arriving at 7am and departing for Italy at 7pm. 2 days prior to departing when I was still in my home city, I started registering for appointments. I was successful in scoring an appointment on the 3rd attempt for Saturday 1 Sep at 10:30am. I know this is probably frowned upon by some but I figured I had a very small window of opportunity and took a chance. I did not know whether or not my appointment would be successful until I landed in Paris.
I stored my luggage at CDG and made my way into Paris. I arrived at FSH at 10:32am. I headed upstairs to the bags department where many clients were already seated talking to SA's with a small queue of 3 to 5 guests ahead of me. After showing my passport I waited about 3 minutes before I was assigned to an SA.
The SA tried to find a secluded spot for us to discuss my preferences. I gave him the options of B30 or K25 sellier in black, bleu nuit, or burgundy. I do not like Epsom and he suggested Box leather as an option. He mentioned that K/B were rare and if I was interested in anything else, I said perhaps a mini Bolide. I mentioned also that my K28 was purchased from here and was not interested in this size again. He then pulled up my profile on his phone and asked me to reconfirm if it is me. After I validated my address, he offered me beverages and I took a water which was served to me before he went to check the stock.
He was gone for quite a long time and I saw a guest being shown a Roulis in a bright pink and Jige also in bright pink which were both declined by the client.
When he returned it was with 3 boxes. But he immediately told me that no K/B were available and mentioned that he did not see my purchase history in the system. He then showed me what were in the boxes. I was offered a L30 in bleu nuit and gold hardware, a mini bolide in a dark pink (sorry forgot which one, pinks are not my color), and a mini bolide in a fun patchwork pattern. Unfortunately none of them sang to me and I denied all of them.
I proceeded to fine jewelry to try on a few pieces and saw a client being offered a K28 in noir. And of course one of our TPF members scored a B25 in the afternoon on the same day. I also think that a gentleman with an adorable daughter without an appointment (who happened to queue the same time as me), was successful.
I ended up spending quite some time in scarves as I was unsuccessful in fine jewelry (no combo that I wanted available) and shoes (no size for any orans in any colour in a size 38). After I made a substantial purchase in scarves and my SA asked me to reconfirm my profile again, I mentioned to her that the bag SA said I didn't have any purchase history. She said it showed that I had purchased but then returned a pair of shoes in Cannes with EUR0 purchased. I've never been to Hermes in Cannes so it could not have been me. Essentially I had the right passport number/right address but $0 spending history on my profile. Later on the cashier did re-identify my purchase history based on my tax refund receipts and reattached them.
I'm unsure whether or not I was not offered anything this time due to this hiccup. I did feel that my bag SA did try to help but could not or would not offer me a bag.
I'll be back in Paris in October and try my luck again!