Paris trip for Hermes

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#29,204
Please try to stay on topic. I realise because of the complexity of some of the posts members may veer off but in answer do not 'go there'.

For info and questions on US customs please post on the thread below: post https://forum.purseblog.com/threads/us-customs-discussion-airports-importing.905560/

Detaxing (to US from Europe) https://forum.purseblog.com/threads/best-way-to-detax-after-h-in-europe.178302/

or non-US destinations: https://forum.purseblog.com/threads/does-h-store-paris-wants-to-ship.605014/page-3

For questions relating to prices https://forum.purseblog.com/threads/reference-hermes-current-prices.102567/page-357

For traveling with boxes https://forum.purseblog.com/threads...me-hermes-boxes-when-traveling.1044553/page-5



I will leave this reminder as a sticky because tthis is often a thread that new members (or new Hermès lovers) post on - hopefully temporarily.
 
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#17,303
NCM said:
Hello Everyone,
I am in Paris now and would like to say that I was at Hermes 3 times and found it to be the most stressful and humiliating system I have ever experienced.
Not only did I not get what I requested but also felt as if they were patronizing me.My DH felt the same way.Horrible service from such a "high end product". Extremely disappointed.
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I couldn't agree more!!
 
#17,304
Congratulations, mrs.posh! Beautiful color and my dream color too! [emoji7] Wish this color would reach my local store soon.

Enjoy! [emoji6]

mrs.posh said:
Apologies for bad lighting but here SHE IS!
New addition to my wardrobe. [emoji173]️

Please be patient with FSH. They get 3,000 visitors EVERYDAY in that store alone (I am told). As you can imagine the majority of those would probably ask for a Birkin or a Kelly and they can only accommodate so much that they have to say NO to some of their clients. To a degree, it is frustrating and irritating that they don't want our business BUT it is true (often than not) thay they don't have any bags to sell. They are a business after all. IMO, a bad customer experience is a bad publicity for the Group so they will try to please their clients one way or the other.

Sending good vibes to everyone and a Happy weekend [emoji173]️[emoji173]️[emoji173]️
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mrs.posh said:
Oh sorry - forgot to say. Bleu Nuit :smile:

AND THANK YOU!
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#17,305
NCM said:
Hello Everyone,
I am in Paris now and would like to say that I was at Hermes 3 times and found it to be the most stressful and humiliating system I have ever experienced.
Not only did I not get what I requested but also felt as if they were patronizing me.My DH felt the same way.Horrible service from such a "high end product". Extremely disappointed.
Click to expand...
We know what you meant
Yes sometimes
Maybe you can share your experiences with us
 
#17,310
Earthlover said:
Congratulations! Can you share your experience with us?
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bagidiotic said:
Congratulations mouette is tdf
Can share which boutique made you bleed so much money lol
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I lined up at FSH very early and so I was helped immediately. I purchased a lot of items for me and my DH then I asked if they had a bag available. I was asked for my wish list and then I was shown the B30 gris mouette away from everyone else :)
 
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