Odd leather smell

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#3,376
The smell gets worse through the years! Trust me. You need to send it back. They will owe you a bag of the same shape and size. You may not get the same exact bag but you can try to get close to it.

I have had about 4 stinky bags. It is a VERY long process. 3mo to assess in France and then 6-9 mo to get back a bag. I just sent in my Blue Lin that started to REEK after 2-3 years! Could not believe it. It was fine for a long time. Now it is terrible. That color is no longer available so now they are finding me a more current blue...

So far all the defective bags have been Q and R years for me, so if they are before or after those codes, it is unlikely that they are defective.
 
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#3,377
kath00 said:
The smell gets worse through the years! Trust me. You need to send it back. They will owe you a bag of the same shape and size. You may not get the same exact bag but you can try to get close to it.

I have had about 4 stinky bags. It is a VERY long process. 3mo to assess in France and then 6-9 mo to get back a bag. I just sent in my Blue Lin that started to REEK after 2-3 years! Could not believe it. It was fine for a long time. Now it is terrible. That color is no longer available so now they are finding me a more current blue...

So far all the defective bags have been Q and R years for me, so if they are before or after those codes, it is unlikely that they are defective.
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Now I am slightly concerned about my Birkin. I have never smelled the smell coming from it, but if it can creep up over the years maybe I need to go check the code. I can't remember when I got it, but its the black with togo leather. Maybe it narrowly missed the smelly leather year. Crap, I am mad at Hermes!
 
#3,378
I don't think every single bag from those 2 years was affected but MANY were. At least 50% according to my SM. If you have Q or R, you just need to keep checking. Interestingly, the only thing that triggered the smell for me was sunshine and heat together. A sunny cool day did nothing and locking it in the trunk of my car without light when it was hot also had no effect. But the combo of heat and sun almost instantly released that pot/skunk odor. In a way, best is to test in the Summer. That way you know you are doing the most to bring out the stinkies. It is some sort of odd chemical reaction... This Blue Lin totally caught me by surprise. I have used this bag a bit but I guess you never know. The great thing is that Hermes has stood by all these issues for me and the rest of my friends. Between my friends and I, we have probably had at least 10 bags affected through the years. We keep hoping that they have worked their way out of inventory but it seems that some are still out there.
 
#3,379
kath00 said:
I don't think every single bag from those 2 years was affected but MANY were. At least 50% according to my SM. If you have Q or R, you just need to keep checking. Interestingly, the only thing that triggered the smell for me was sunshine and heat together. A sunny cool day did nothing and locking it in the trunk of my car without light when it was hot also had no effect. But the combo of heat and sun almost instantly released that pot/skunk odor. In a way, best is to test in the Summer. That way you know you are doing the most to bring out the stinkies. It is some sort of odd chemical reaction... This Blue Lin totally caught me by surprise. I have used this bag a bit but I guess you never know. The great thing is that Hermes has stood by all these issues for me and the rest of my friends. Between my friends and I, we have probably had at least 10 bags affected through the years. We keep hoping that they have worked their way out of inventory but it seems that some are still out there.
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I am just so bummed out by it. I keep walking by it thinking the smell will go away. My bag activated when I put it under lights to take pictures for eBay. My husband legitimately thought I was 'smoking up' while studying for the bar...LOL! Never touched the stuff and not interested! At least it makes for a good story I guess.
 
#3,380
Smarshall530 said:
I just spoke with my SA and she is legitimately the sweetest person on earth! She knew all about the smell problem and said she would be glad to send it back to Paris for me. My issue now is that I am about 90% sure that I won't get the bag back as it is the Bamboo color. When I asked my SA if there is an alternative so that I won't lose the bag she said that every one she has heard of has been sent back. I guess at this point, do you ladies think I should send it back? I am just sad as the bag is just gorgeous.
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I dropped off my Bamboo B last March and am still waiting for my replacement. Bamboo is 1 of my favorite colors, so I don't really want a replacement in another color.
 
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#3,388
kath00 said:
Congrats! Still waiting on an Etoupe... 9 months and counting. And it's a current color!
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Wow. I can't believe you're still waiting after reading about all that you have been through. They should really let you choose a bag of your specifications at this point. You're a great (and very very patient) customer.
 
#3,389
Hi there. I just bought the constance from highly reputable resellers. It is an epsom leather. However, when I opened the box, it smells strong like Skunk smell. Is it normal? I never have anything in Epsom before only Togo and Clemence. Does anyone has this same issue? Thank you in advance.
 
#3,390
anpanmanlover said:
Hi there. I just bought the constance from highly reputable resellers. It is an epsom leather. However, when I opened the box, it smells strong like Skunk smell. Is it normal? I never have anything in Epsom before only Togo and Clemence. Does anyone has this same issue? Thank you in advance.
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You need to bring this to the store. Epsom is also a leather which can have a skunk smell, I know this for a fact, I have smelt it myself. My SA has also shown me examples of defective leather. And no, it's not normal.
 
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