I was just about to post a thread about this regarding a series of orders I placed online. I have 2 bags affected by the recall and have to find replacements for them. Due to my own impatience, I went to my small LV store and exchanged my almost new bags ( only used my retiro nm in noir and epi neverfull in quetsche twice each) with whatever they have at the store (all store displays except for an Alma bb in DE). My SA saw how unhappy I was with their limited selection and assured me I can exchange them within 30 days if I change my mind.
Fast forward 2 weeks later, I am still struggling. I placed two orders online amounting to an absurd amount of money just because the store inventory are always limited. I ordered the cherrywood bb in scarlet and noir and was horrified that they have dents and scratches on them, the georges pm with the felt balding, and the pm wave in noir with folds on the leather. I noticed that they don't put any stuffing inside the box (wth) so the bags are basically bouncing around in their boxes (really wtf for patent leather), I am getting frustrated to the point of crying. I have 2 little ones now and don't have all the time in the world to visit the store.
