I had a DE NF (MIF) that had chronically excessive cracking on the straps and, after 3 repairs within a single year, LV deemed the bag defective and exchanged it for another which never gave me an ounce of trouble. For SLGs, my Josephine (MIF) had severe cracking along at its four flex points after about 5 months of inconsistent use and LV gave me credit towards a different wallet. I also had a DA cles (MIU) who's canvas, within a month, was becoming progressively more warped to the point where the zipper was getting stuck (it came out of the drawer bent, but I thought that it would relax with a little use...nope), again LV was good about this and exchanged. Despite all of this I'm not turned off the brand since out of all the items that LV makes in a year the actual percentage of genuine defects is very low; it just seems larger than what it is because this forum is a concentration of purse enthusiasts.