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I purchased a Speedy 35B in DE from the online LV store. To my surprise, I received these ugly tarnished keys with a dark gold toned lock which does not match the bags hardware at all. For reference, I have posted a comparison with keys that came with another LV bag over a year ago. I sent an email to customer service and am waiting for a reply. Has this ever happened to anyone? If so, what was your outcome?

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I purchased a Speedy 35B in DE from the online LV store. To my surprise, I received these ugly tarnished keys with a dark gold toned lock which does not match the bags hardware at all. For reference, I have posted a comparison with keys that came with another LV bag over a year ago. I sent an email to customer service and am waiting for a reply. Has this ever happened to anyone? If so, what was your outcome?

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They should exchange. I've never received a lock and keys tarnished like that with any purchase.
 
Would love opinions on this Speedy 25 I just received. The sides look a little wonky and I was just convincing myself I could overlook it, but then I noticed the handles seem to be misaligned. Looks like one side was sewn on slightly off from the other causing them not to line up. Is this a common issue?IMG-3858.jpgIMG-3859.jpgimage_67204353.JPG
 
Would love opinions on this Speedy 25 I just received. The sides look a little wonky and I was just convincing myself I could overlook it, but then I noticed the handles seem to be misaligned. Looks like one side was sewn on slightly off from the other causing them not to line up. Is this a common issue?View attachment 5641564View attachment 5641565View attachment 5641566
I don’t own a 25 but I own a Speedy B 30. The piping on the sides may not be perfect but are very well aligned. The handles are perfectly aligned/even also. I would not accept the bag you received.
 
I don’t own a 25 but I own a Speedy B 30. The piping on the sides may not be perfect but are very well aligned. The handles are perfectly aligned/even also. I would not accept the bag you received.
Thank you for responding. I noticed when I was posting the photo there appeared to be a spot on one handle also, so I contacted a CA I met through digital concierge. I have been ordering through her, but this was a late night panic buy before price increase. She was so helpful and has initiated a return for me and is sourcing a better one. :tup:
 
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Thank you for responding. I noticed when I was posting the photo there appeared to be a spot on one handle also, so I contacted a CA I met through digital concierge. I have been ordering through her, but this was a late night panic buy before price increase. She was so helpful and has initiated a return for me and is sourcing a better one. :tup:
I think you are making the right decision in returning this bag. Hopefully the next one you receive will be near perfect!
 
Picked up this Neo Alma BB last week and noticed this on one handle - should I return it? It is perfect in every other way but this has me worried. It is very obvious because the bag is black- the other handles look fine (see second photo). Thoughts?Screen Shot 2022-10-29 at 11.42.02 AM.pngScreen Shot 2022-10-29 at 11.42.13 AM.png
 
New to the community! I got PSM while vacationing in Japan (I got it for ~$1850 USD due to yen being so weak now!) and I wanted to know your thoughts on it? It seems slightly misaligned but I might be too picky?! Not sure. Any opinion is appreciated! Made in France

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New to the community! I got PSM while vacationing in Japan (I got it for ~$1850 USD due to yen being so weak now!) and I wanted to know your thoughts on it? It seems slightly misaligned but I might be too picky?! Not sure. Any opinion is appreciated! Made in France

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Welcome! Looks gorgeous! That alignment on the front pocket is almost impossible to get perfect and yours looks better than most. What a perfect souvenir from your trip to Japan and how awesome you were able to save some money on it! Congratulations! :heart:
 
Welcome! Looks gorgeous! That alignment on the front pocket is almost impossible to get perfect and yours looks better than most. What a perfect souvenir from your trip to Japan and how awesome you were able to save some money on it! Congratulations! :heart:
Thank you for the warm welcome and opinion!! So glad I was able to get this and save as well.
 
New to the community! I got PSM while vacationing in Japan (I got it for ~$1850 USD due to yen being so weak now!) and I wanted to know your thoughts on it? It seems slightly misaligned but I might be too picky?! Not sure. Any opinion is appreciated! Made in France

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I can only second @Aliluvlv this piece is one of the nicest ones, so keep it, treasure it, enjoy it :)
 
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Picked up this Neo Alma BB last week and noticed this on one handle - should I return it? It is perfect in every other way but this has me worried. It is very obvious because the bag is black- the other handles look fine (see second photo). Thoughts?View attachment 5642410View attachment 5642411
Since the bag is black that area of raw edge/lack of edge paint is noticeable. It looks like it faces outward so also a bit more noticeable. I do not think that I am super picky but this would bother me.
 
New to the community! I got PSM while vacationing in Japan (I got it for ~$1850 USD due to yen being so weak now!) and I wanted to know your thoughts on it? It seems slightly misaligned but I might be too picky?! Not sure. Any opinion is appreciated! Made in France

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As others have already stated, this looks great! What a nice souvenir from Japan.
 
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