I'm in need of advice..my authenticated K28 is deemed fake by Paris HQ

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First and foremost, OP- i’m so sorry that you have been put in this stressful situation after doing everything you could to make sure you were buying an authentic item.

I keep seeing a lot of comments stating “oh H has made plenty of mistakes in the past!” are these “mistakes” actually acknowledged by the company? Or are they mere opinions like the general consensus on this forum? I’m just having a super hard time believing that Hermes would not make their authentication process bullet proof, i mean the ending result is to either destroy (!!) the bag or not, leaving them extremely vulnerable to liability in the case of error. I know i’m in the minority here but Hermes’ opinion would be the one I trust. With that being said, I would switch my attention to the seller because they need to dish up a refund!
 
I have read every single reply in this post, each, thoroughly. I can't say enough times how much I appreciate everyone's feedback, opinion, thoughts, and the share of feelings. Thank you all for going through this with me. I feel blessed.

The latest feedback from Hermes is very unfortunate. I hope they include more information in their Letter of Expertise and Affidavit. Once when I receive them I will share the content here just so we can all gain some transparency to Hermes' procedures.

I also appreciate the generous analysis on the possible scenarios which could have led to the outcome. Without complicating things I just want to touch on the fact that I trust due diligence had been carried out prior to my purchase and after unboxing to a satisfying extent. I also had the opportunity to take a couple more photos just to share on tPF my joy of obtaining such a find. Link to the post was mentioned in an earlier post.

I promise to bring a proper closure to this post/case once when all the dust settles. Till then, please accept my sincere gratitude and let's continue enjoying our orange goodies in good health.
As others have said, you have handled yourself throughout this horrible ordeal with amazing grace and professionalism. You are a credit to the forum.
 
Wow! This is a heartbreaking thread, not only for the OP (hugs and more hugs to you), but also the secondary market. We all have H pieces that we choose to re-home for various reasons. This decision completely undermines that process of buying from this secondary market. I have two questions:

1. Is it possible that a the bag was repaired or altered, by a third party, in such a way that Hermes would deem fake rather than right the note like we saw written to Rouge H? For example...the bag was dyed or there was something internally repaired (i.e there was water or liquid damage on the inside and the lining was repaired/redone) Did Hermes begin to dismantle the bag and find something that triggered and immediate stamp of “fake” because the “repairs” were so significant?

2. This situation undermines the reputation of multiple parties: the seller (who many have noted is reputable), the authenticator (the highest recommendation in the secondary market), and Hermes (they make the product), however no one has questioned the OP? I hate to play devil’s advocate here so for that I am so sorry. I can already see myself being banned, shunned and/or my mailbox being stuffed with hate mail. However, how do we know OP sent the bag pictured in the pictures to spa? I only bring up this point because there is a lot at stake in regards to the secondary market and reputations and the switheroo happens all the time (it has happened to me when selling an H shawl, buyer returned a fake H shawl).

I respect ALL parties, very much. I do not know the OP, or the re-seller. I have purchased a bag that was authenticated by bababaei and the bag is authentic 100% w/ successful spa visit. I did not request authentication from bababaei, thus did not pay her for her services.
 
Wow! This is a heartbreaking thread, not only for the OP (hugs and more hugs to you), but also the secondary market. We all have H pieces that we choose to re-home for various reasons. This decision completely undermines that process of buying from this secondary market. I have two questions:

1. Is it possible that a the bag was repaired or altered, by a third party, in such a way that Hermes would deem fake rather than right the note like we saw written to Rouge H? For example...the bag was dyed or there was something internally repaired (i.e there was water or liquid damage on the inside and the lining was repaired/redone) Did Hermes begin to dismantle the bag and find something that triggered and immediate stamp of “fake” because the “repairs” were so significant?

2. This situation undermines the reputation of multiple parties: the seller (who many have noted is reputable), the authenticator (the highest recommendation in the secondary market), and Hermes (they make the product), however no one has questioned the OP? I hate to play devil’s advocate here so for that I am so sorry. I can already see myself being banned, shunned and/or my mailbox being stuffed with hate mail. However, how do we know OP sent the bag pictured in the pictures to spa? I only bring up this point because there is a lot at stake in regards to the secondary market and reputations and the switheroo happens all the time (it has happened to me when selling an H shawl, buyer returned a fake H shawl).

I respect ALL parties, very much. I do not know the OP, or the re-seller. I have purchased a bag that was authenticated by bababaei and the bag is authentic 100% w/ successful spa visit. I did not request authentication from bababaei, thus did not pay her for her services.

Just want to clarify that note was not written to me but to someone that shared it with me several years ago.
 
I am empathetic towards OP and admire her thorough feedback. I hope the seller gives you your money back.

Now to those insisting that after a 3rd inspection Hermes is wrong - based on what??! Like at what point do we call a spade a spade and agree to agree that whatever Hermes was inspecting must have been fake, regardless of what photos were circulated for authentication!. Truth is Bababebi authencates photos and I wonder - could there be a chance that the bag in the photos was not the same that was sold to OP? Maybe, just maybe things got mixed up somewhere and it’s nobody’s fault? To say Hermes is wrong after multiple inspections, you better be able to prove with evidence that the same bag in the photos that makes you believe this is authentic is the same bag that was shipped to Paris.

Because of the huge blur this is, I am only confident in Hermes at this point cos they at least had a bag to inspect. Everyone else is a ringside observer and for an observer to say with absoluteness that Hermes is wrong just seems bizarre.

All positive vibes to OP
 
@LVLover
I did think of the possibility of No1
And I cannot think why OP would want to risk No 2?

Agree -- No 2 makes absolutely no sense.

No. 2 should insure a refund from the seller (she has in writing from Hermes that she was sold a fake) and she keeps and authentic bag (that she didn’t pay for). What would be her risk?

Before anyone shames me to h*ll please do your research on scams that are run. Check out the eBay forum. I am merely playing devils advocate. There is no evidence of what bag was sent to spa.
 
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