I'm in need of advice..my authenticated K28 is deemed fake by Paris HQ

[allanrvj]

So sorry to hear that their decision wasn't in your favor, but thanks for being open about it.

 

[renee_nyc]

OP [emoji20]
I am hoping some part of this turns around in your favor! I am glad the seller is working with you.

 

[k5ml3k]

As promised I'm to share the latest status as my case progresses. The aftersales team from my boutique forwarded me the result from the latest assessment. Long story short - worse did come to worst.
.
"As requested, we have escalated your concerns to our After-Sales Department in Paris. Our After-Sales Directors have confirmed that the handbag in question has indeed not been manufactured by Hermès Paris. The Letter of Expertise and Affidavit will be issued to you shortly."

Not sure what else I could do to further my case at this stage. My store has done all they can to appeal to HQ. I have also submitted all I had on my end. I would imagine the letter will explain in more details who has examined the bag and what procedure has been carried out.

Feel like I should just cave in, pack my learnings and move on. Always buy directly from the boutique; Keep the receipt for life; Let go of any specific style that you missed.) After all without the original purchase document what else could I do?

I’ve been following this thread since day 1, rooting for you OP. I’m so sorry for this most recent update [emoji17]

 

[Hermes Nuttynut]

I’m so sorry they’ve decided the Kelly is fake. Not that my opinion matters, I still think they’re wrong.

 

[DaBish]

Thanks for updating us. My heart sank a little reading that. I'm very sorry. I was hoping for a better outcome.

 

[remainsilly]

@SupaUltra_J
Thank you.
For your honesty during heartbreak & fantastic warning to help others.
Hope you find peace with this situation soon.

 

[Lola191978]

I’m so sorry that this is happening to you. I can’t imagine what you must be feeling, and I am hoping that you get your money back.

 

[bagidiotic]

Sad news
We all feel for you op
But I still standing firm with bababebi verdict

 

[bababebi]

I read that Hermes made a decision here. However it is incorrect. I stand by my opinion that this is an authentic Hermes manufactured Kelly Sellier Mou. All aspects are compliant with an authentic handbag of that description and I own two myself.

It is well known that Hermes after sales has frequently made errors, repairing counterfeits and declaring authentic bags not compliant. This recent occurrence is one of the worst instances I have known of and its result appalling.

 

[Aimee3]

I’ve been following this thread. What has the seller said and was the seller the original purchaser of the bag from a boutique?

 

[A1aGypsy]

I am so sorry. I would request photos of the bag itself. At least them bababebi could review them on the off chance that the bag you received was not the subject of the original photos.

 

[starprism_7]

@SupaUltra_J I'm so sorry to hear that. I have been closely following your progress, really hope for a good news for you. Thanks for sharing your updates, I am sure it wasn't easy. I can't imagine going through this as strong as you, and I really hope there will be a favourable closure for you.

 

[Mikkisound]

I read that Hermes made a decision here. However it is incorrect. I stand by my opinion that this is an authentic Hermes manufactured Kelly Sellier Mou. All aspects are compliant with an authentic handbag of that description and I own two myself.

It is well known that Hermes after sales has frequently made errors, repairing counterfeits and declaring authentic bags not compliant. This recent occurrence is one of the worst instances I have known of and its result appalling.

It’s shocking. It seems totally wrong. It’s very unsettling that Hermes could make these poor mistakes.

 

[whateve]

I'm so sorry this happened.

 

[showgratitude]

OP-
Sorry to hear about the final result. Glad you found out the truth though from the H Paris HQ---the maker of the purse. I hope you are able to get back your money really soon too!