I'm in need of advice..my authenticated K28 is deemed fake by Paris HQ

[csshopper]

Thanks everyone for leaving me your feedback. I appreciate all the opinions and thoughts.

The new round of assessment at HQ has been organized. On my end It is worth mentioning that another reputable third party authenticator also had a look at the photos and provided feedback. It is consistent with Bababebi’s opinion.

As I go back to waiting I suggest we all take a break from this till I hear back from HQ. I promise to share the outcome here in due course.

Again really appreciate everyone’s help and support.

 

[vink]

Thanks everyone for leaving me your feedback. I appreciate all the opinions and thoughts.

The new round of assessment at HQ has been organized. On my end It is worth mentioning that another reputable third party authenticator also had a look at the photos and provided feedback. It is consistent with Bababebi’s opinion.

As I go back to waiting I suggest we all take a break from this till I hear back from HQ. I promise to share the outcome here in due course.

Again really appreciate everyone’s help and support.

Thanks for the update. I hope the result will be good for you.

 

[katie~]

I too want to offer my support, good thoughts and optimism for a favourable outcome for you with your Kelly.

 

[vinbenphon1]

Hope you're doing ok @SupaUltra_J.

 

[Carrierae]

Any other updates?

 

[Jypsi]

This is what I don't understand either. Why didn't the SA that took the bag in for repair see that it was fake? ( I don't believe it is fake) SA must've examined it when filling out the paperwork for it to be sent off to H spa . Why didn't they notice it then if it was so fake?
I think there's a good chance that there's been a terrible mistake here.

A couple years ago my SA told me about someone who wanted to send their birkin (gift from hubby) for repairs and the SA and SM knew immediately it was fake. Apparently, Hermes lawyers have instructed boutiques that they shouldn't tell customers their bag is fake and that once it's sent to the spa, they will return it with an official letter stating that it is not authentic.

 

[xiaoxiao]

A couple years ago my SA told me about someone who wanted to send their birkin (gift from hubby) for repairs and the SA and SM knew immediately it was fake. Apparently, Hermes lawyers have instructed boutiques that they shouldn't tell customers their bag is fake and that once it's sent to the spa, they will return it with an official letter stating that it is not authentic.

Oh that’s interesting!! At least they would give out an official letter... good to know, and hope this policy still stands!

 

[A1aGypsy]

Is that the case though? Because, as i understand it, they make you sign a document that says if it is fake they will keep it (they claim because they would violate French law by sending it back)

 

[millivanilli]

Is that the case though? Because, as i understand it, they make you sign a document that says if it is fake they will keep it (they claim because they would violate French law by sending it back)

I didn't have to sign a paper.

 

[chicinthecity777]

I didn't have to sign a paper.

Their terms and conditions are printed at the back of the after sale service receipt that you sign when you hand over the bag to them. By signing the receipt, you have agreed to their terms and conditions.

 

[msPing]

Is that the case though? Because, as i understand it, they make you sign a document that says if it is fake they will keep it (they claim because they would violate French law by sending it back)

I signed a waiver as well when I sent in my Kelly for repair!!

 

[missD]

If an authentic bag was dyed or retouched by someone else, would H deem it as inauthentic?

 

[acrowcounted]

If an authentic bag was dyed or retouched by someone else, would H deem it as inauthentic?

Not as inauthentic. But they would deem it as have been worked on outside of Hermes and would refuse to service it, returning it to the owner immediately.

 

[DaBish]

Still thinking about you op and hoping for a good outcome!

 

[Rouge H]

If an authentic bag was dyed or retouched by someone else, would H deem it as inauthentic?

This had been a subject of much debate and has been answered by Hermes.