Haha it has the box, the only thing that's missing is the ribbon, and I don't want to be ridiculed for coming in just for that lol!
Hermes boutiques in London
- Thread starter Roxane
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I also got a wish bag during the shortage of ribbon and I might request my fair share of it now that it is available to wrap my nice box at home!
It could be that your SA was/is off and so doesn’t have their work phone with them, or is still checking inventory for the items you requested, or has been too busy, etc. My SAs’ response times vary, sometimes I get a reply within a few hours, sometimes the next day, other times a week later if they were on leave.
May I ask which boutique is this and whether you’ve been shopping long with this store/SA?
That is sooo rude though…
How does it cross anyone’s mind that this was appropriate behavior
Right? I sarcastically responded I'll let them have it for 100% more if they wanted it that bad.
It’s the cadogan boutique. I started shopping there this summer. I sent her a few emails a while back, she didn’t respond. I had to mention it to her when I visited the boutique.
Don’t forget to add the pre-spend…
But seriously no bag is worth behaving like this…
Exactly.
I was lucky enough not to have any pre-spend (at least not in recent times) - maybe that's why I got the evil eye...
Very smooth visit today, I did have time to wait and apparently it was up to 2 hours, because people were taking their own sweet time in the store. I was assigned an SA whom I know, after 30 mins wait (mine was off) and collected my preordered Carlottas in 5 mins with my email reference. Was asked if I needed anything else, but I said I would return another day when it wasn’t heaving, so that someone else could be helped.
Visited NBS yesterday and they were lovely
I was able to pop in during lunch. I asked to see an SA and was shortly after added to the waiting list for a leather goods consultation. They were fine with me coming back later in the day (given the waiting time was approx 30mins it was too long in between for work). The shop was busy with quite a few tourists - surprising to me given new omicron rules in play.
After a few hours, I came back a after work for my appointment and the same lady taking bookings recognised me. She welcomed me back with a smile. She assigned me to an SA shortly after I arrived (just enough time to do a quick loop of the first floor, saw some ladies with their croc B/C bags whom were tended to immediately and taken to a quiet spot in the home section).
I was next. The SA assisting me was lovely, he was able to show me sample B bags and help me modify some of my wish list requirements once we discussed sizing, leathers and colours in more detail.
In the meantime I could see a petite lady getting very impatient - even though she walked in with an ostrich K she clearly had zero patience and *cough* etiquette/EQ... she kept asking about the display bags and why they weren't for sale. She also was getting so impatient that she threatened to leave the boutique. The poor hostess had to ask her kindly not to, reassuring her that she would be tended to. I don't understand why some people come across as just so entitled! It's shameful but also laughable. She was told "no bags available today" quite swiftly when making her demands with her poor SA.
All in all a pleasant experience. I did not purchase anything in the end but at least they gave me the time of the day to compare some of the leathers and colours I had questions on.
I will definitely continue shopping at my preferred H location in London. Service there is always so friendly with zero wait time.
I was able to pop in during lunch. I asked to see an SA and was shortly after added to the waiting list for a leather goods consultation. They were fine with me coming back later in the day (given the waiting time was approx 30mins it was too long in between for work). The shop was busy with quite a few tourists - surprising to me given new omicron rules in play.
After a few hours, I came back a after work for my appointment and the same lady taking bookings recognised me. She welcomed me back with a smile. She assigned me to an SA shortly after I arrived (just enough time to do a quick loop of the first floor, saw some ladies with their croc B/C bags whom were tended to immediately and taken to a quiet spot in the home section).
I was next. The SA assisting me was lovely, he was able to show me sample B bags and help me modify some of my wish list requirements once we discussed sizing, leathers and colours in more detail.
In the meantime I could see a petite lady getting very impatient - even though she walked in with an ostrich K she clearly had zero patience and *cough* etiquette/EQ... she kept asking about the display bags and why they weren't for sale. She also was getting so impatient that she threatened to leave the boutique. The poor hostess had to ask her kindly not to, reassuring her that she would be tended to. I don't understand why some people come across as just so entitled! It's shameful but also laughable. She was told "no bags available today" quite swiftly when making her demands with her poor SA.
All in all a pleasant experience. I did not purchase anything in the end but at least they gave me the time of the day to compare some of the leathers and colours I had questions on.
I will definitely continue shopping at my preferred H location in London. Service there is always so friendly with zero wait time.
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If she isn’t familiar with display bags which are not for sale, I wonder if she is truly an Hermes client.Visited NBS yesterday and they were lovely
I was able to pop in during lunch. I asked to see an SA and was shortly after added to the waiting list for a leathers consultation. They were fine with me coming back later in the day (given the waiting time was approx 30mins it was too long in between for work). The shop was busy with quite a few tourists - surprising to me given new omicron rules in play.
After a few hours, I came back a after work for my appointment and the same lady taking bookings recognised me. She welcomed me back with a smile. She assigned me to an SA shortly after I arrived (just enough time to do a quick loop of the first floor, saw some ladies with their croc B/C bags whom were tended to immediately and taken to a quiet spot in the home section).
I was next. The SA assisting me was lovely, he was able to show me sample B bags and help me modify some of my wish list requirements once we discussed sizing, leathers and colours in more detail.
In the meantime I could see a petite lady getting very impatient - even though she walked in with an ostrich K she clearly had zero patience and *cough* etiquette/EQ... she kept asking about the display bags and why they weren't for sale. She also was getting so impatient that she threatened to leave the boutique. The poor hostess had to ask her kindly not to, reassuring her that she would be tended to. I don't understand why some people come across as just so entitled! It's shameful but also laughable. She was told "no bags available today" quite swiftly when making her demands with her poor SA.
All in all a pleasant experience. I did not purchase anything in the end but at least they gave me the time of the day to compare some of the leathers and colours I had questions on.
I will definitely continue shopping at my preferred H location in London. Service there is always so friendly with zero wait time.
I didn’t realise you need a leather appointment at NBS to discuss bags? Sounds like Paris?Visited NBS yesterday and they were lovely
I was able to pop in during lunch. I asked to see an SA and was shortly after added to the waiting list for a leathers consultation. They were fine with me coming back later in the day (given the waiting time was approx 30mins it was too long in between for work). The shop was busy with quite a few tourists - surprising to me given new omicron rules in play.
After a few hours, I came back a after work for my appointment and the same lady taking bookings recognised me. She welcomed me back with a smile. She assigned me to an SA shortly after I arrived (just enough time to do a quick loop of the first floor, saw some ladies with their croc B/C bags whom were tended to immediately and taken to a quiet spot in the home section).
I was next. The SA assisting me was lovely, he was able to show me sample B bags and help me modify some of my wish list requirements once we discussed sizing, leathers and colours in more detail.
In the meantime I could see a petite lady getting very impatient - even though she walked in with an ostrich K she clearly had zero patience and *cough* etiquette/EQ... she kept asking about the display bags and why they weren't for sale. She also was getting so impatient that she threatened to leave the boutique. The poor hostess had to ask her kindly not to, reassuring her that she would be tended to. I don't understand why some people come across as just so entitled! It's shameful but also laughable. She was told "no bags available today" quite swiftly when making her demands with her poor SA.
All in all a pleasant experience. I did not purchase anything in the end but at least they gave me the time of the day to compare some of the leathers and colours I had questions on.
I will definitely continue shopping at my preferred H location in London. Service there is always so friendly with zero wait time.
To be exact, the hostess stated that if I wanted to be assisted on the first floor (bags/leather goods/home/shoes), I would need to wait for an SA to become available. I was asked by the hostess what I needed help with specifically, to which I responded: help with leather goods. Perhaps it is because of how busy it has become during the festive season.
Literally this made me laugh out loud and cringe at the same time. Perhaps that exotic Kelly bag she was wearing wasn't realIf she isn’t familiar with display bags which are not for sale, I wonder if she is truly an Hermes client.
I was thinking perhaps she didn’t buy it from an Hermes store…To be exact, the hostess stated that if I wanted to be assisted on the first floor (bags/leather goods/home/shoes), I would need to wait for an SA to become available. I was asked by the hostess what I needed help with specifically, to which I responded: help with leather goods. Perhaps it is because of how busy it has become during the festive season.
Literally this made me laugh out loud and cringe at the same time. Perhaps that exotic Kelly bag she was wearing wasn't real