Hermes boutiques in London
- Thread starter Roxane
- Start date
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I popped into NBS at lunch today in search of silks, the person in front of me requested a L.A & was told to come back in 1 hour as they are currently fully booked. The SA then showed her all the leather bags available for the day (NQ bags of course), I was a bit shocked. Is this new? when did they start offering L.A's in London I thought was in Paris only.
They have done this for a while - I have often "overheard" conversations in store where people are told there are no appts for leather at this moment in time. Harrods also go one step further and close the whole queue sometimes and ask people to drop back in an hour or two - just to join the queue!
Leather appointments. Yes in my world its "local anaesthetics 🤣!"
It’s not like Paris with designated appointment times.
It’s basically the walk in first come first served procedure, but once all the SAs in the leather dept are busy, they start the queue. But sometimes the queue is so long with so many clients waiting, they estimate that they won’t have enough time to get through all the clients already waiting so they won’t add anyone to the list or say there are no more “appointments”.
A few of my friends are reporting that their SO's are arriving in store. Super excited for them. So far it's the SO's placed last year that are filtering in đź’–
I have recently been offered a K25 Colormatic after waiting approximately 2 years.
I do believe that spend matters, although not necessarily in all cases, but to show loyalty and appreciation to the brand and store.
It is impossible to predict what the availability will be.
If you understand that Hermes is a low volume production business and that the choice available to a customer will be dependent on what a boutique happens to have at that time.
You need to be prepared to do the rounds of the Hermes shops in London and if you get the opportunity to buy a bag of a specification you like, take it there and then.
Whether you get offered a bag will depend on how well you get along with the SAs you meet.
Just be yourself - confident, but not entitled. If you try to tailor your behaviour to what you think might be required, you will come across as fake and get nowhere.
If you understand that Hermes is a low volume production business and that the choice available to a customer will be dependent on what a boutique happens to have at that time.
You need to be prepared to do the rounds of the Hermes shops in London and if you get the opportunity to buy a bag of a specification you like, take it there and then.
Whether you get offered a bag will depend on how well you get along with the SAs you meet.
Just be yourself - confident, but not entitled. If you try to tailor your behaviour to what you think might be required, you will come across as fake and get nowhere.