Hermes boutiques in London

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I am horrified to see photos of Hermes employees and personal comments posted here. Surely that is not allowed? I never had anything but VERY professional service from Hermes Bond Street and I thoroughly recommend a visit by all Hermes lovers. If you are in Paris, of course go to Paris, but London has excelent service, lovely items and professional SA's.
When I visit there are 3- 4 people, at any given time, asking to buy bitkins orkellys or ALL the display bags. The stuff are very polite and they patiently explain over and over again... they show remarkable patience actually.
 
Hey!
It simply needs to be reported for us to see it. Unfortunately, we're human . . :P and can't possibly read each and every post despite our valiant efforts.
Simply report it and allow us to handle it, easy peasy!
 
Apparently the new SM at New Bond Street is a terror. I had a bad experience and then a US SA actually called NBS "that terrible store with awful people"!
Completely agree with you, I was there a few days ago and saw her rejecting a vip request for a croc bag! The vip was already using a rare croc Birkin and I saw her buying a croc skirt! Can’t believe she got rejected and they just told her try Paris
 
Completely agree with you, I was there a few days ago and saw her rejecting a vip request for a croc bag! The vip was already using a rare croc Birkin and I saw her buying a croc skirt! Can’t believe she got rejected and they just told her try Paris
Truly...this became my "home store" at one time and certainly I am in London as much as any other city...but for me it has gone from a delight to a total nightmare. Being British I can say this: H London is the worst of British attitude and makes Paris look good.
 
Completely agree with you, I was there a few days ago and saw her rejecting a vip request for a croc bag! The vip was already using a rare croc Birkin and I saw her buying a croc skirt! Can’t believe she got rejected and they just told her try Paris
How do you know she was an VIP? I actually like it when they reject VIPs, just because you are a VIP, doesn't mean they owe you a bag. :rolleyes:
 
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