Anyone experiencing delay with BBOS, I send my bag in over two weeks ago and still no updates. They keep on saying a few more days.
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Same thing happened to memomofgirls said:Anyone experiencing delay with BBOS, I send my bag in over two weeks ago and still no updates. They keep on saying a few more days.
NWpurselover said:Same thing happened to me
Yep, my thought exactly. It's going on three weeks and still no update.Me too. Sent in a Bottega Veneta over two weeks ago and haven't been paid yet. I got an email telling me they were backed up. Umm, either send me my money or send me back my bag.
handbags4me said:This is ridiculous. I am experiencing the same issue. My items were received by them (according to UPS tracking) 11 days ago and still no word. I have sent 2 emails for status and NO reply at all.
handbags4me said:Yesterday, they told me "1-2 more business days" before I would hear back. I do not trust this at all. They said they were experiencing delays due to the "popularity of the program". How about you staff up as your volumes increase? I did notice that they publish no expected turnaround times on their website. I just keep my fingers crossed that I will actually get my money.
JNH14 said:I have sold a lot of bags to them...they are notorious for being slow. Also, I sent a pair of Burberry wedges to them that had never been worn in the dust bag. They sent them back and said that they couldn't verify that they were real. I had sent the receipt from the Burberry Outlet with the shoes...the real reason they returned them to me? I had paid $70 for them and they had quoted me $90. Be careful with them-they are very sneaky.
I got an email from them this morning saying my check is in the mail finally!
I wish I saw this thread before I sent my bags in. They were received August 1 according to UPS tracking. I always get an email a day later saying it is being received then a couple days later check is in the mail email. I sent a customer service email and received no answer so I did the live chat on the 7th and she said due to popularity they were behind and eventuating those received on the 23rd!! I sent in 3 bags, 3 wallets, 1 wristlet and a pair of sunglasses. I have an outlet trip planned on the 19th and was going to use the money there. I am so pissed if I have a certain amount of time to accept and get items to them they should have a time frame to inspect and pay.