No they won't (as far as I know). They will wrap it nicely with the silk paper though. And also the felt cloths between flaps. However my last repair I asked for a cleaning cloth. I was given. Maybe you can just try to ask! But I feel low chance
Experience with Chanel refurbishing/repair
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No they won't (as far as I know). They will wrap it nicely with the silk paper though. And also the felt cloths between flaps. However my last repair I asked for a cleaning cloth. I was given. Maybe you can just try to ask! But I feel low chance
The back of my CC earrings fell off and I took them in to the boutique to get repaired. The SA said they would not charge me, and that they would be shipped to my home. It has been 12 weeks though, is this normal? I'm not sure if I should call the boutique and ask, i do not want to be annoying if it is common. Can anyone help?
My earrings got repaired recently as the pearls on the CC fell off, got charged $15 cad and i got it back in 4 weeks! I am happy with the repair!
does anyone know how the chanel (US) refurb prices compare to the other places (like rago brothers or leather surgeons)? does chanel usually come in with a less expensive quote? does anyone know the complete refub price or have a recent price list? tia.
I have had bags cleaned through both Chanel and Rago Bros and Rago is considerably cheaper -
Has anyone experienced having their WOC slump like the photo attached? Is this something that the repair service at Chanel can fix? Let me know. Thank you!
drive.google.com/file/d/0B7XKAIaHUdH0UU4tUTUzNGdWcmc/view?usp=sharing
drive.google.com/file/d/0B7XKAIaHUdH0MmNFRUFMcXpEaDA/view?usp=sharing
drive.google.com/file/d/0B7XKAIaHUdH0UU4tUTUzNGdWcmc/view?usp=sharing
drive.google.com/file/d/0B7XKAIaHUdH0MmNFRUFMcXpEaDA/view?usp=sharing
This is my first post & really hope to find some alternative help for my poor reissue jumbo bag.
It is in metallic & i think its super common that it peels all over. My bag now has black patches in many areas due to the flaking of the metallic material. I have since stopped using it for almost 2 years as i each i looked at it, my heart is filled with regrets. I have tried to approach a SA in Singapore boutique many years ago & his reply was "oh, we do not do repairs for this problem". Heart sank. Spent 5000 for a bag that i used for a year....anyone can give me advice? Thinking if Hong Kong's Chanel able to send in back for refurbish since i will be there for a couple of months...
It is in metallic & i think its super common that it peels all over. My bag now has black patches in many areas due to the flaking of the metallic material. I have since stopped using it for almost 2 years as i each i looked at it, my heart is filled with regrets. I have tried to approach a SA in Singapore boutique many years ago & his reply was "oh, we do not do repairs for this problem". Heart sank. Spent 5000 for a bag that i used for a year....anyone can give me advice? Thinking if Hong Kong's Chanel able to send in back for refurbish since i will be there for a couple of months...
I think I bought it in 2008 or 2009 from the San Francisco store. It was a limited one with a vintage look.
For my WOC repair I asked for a box and dust bag upon return and not only did the manager say yes she wrote it in my notes section ( in comp and printed on receipt) in case she's not there when I pick up. I think it varies but it doesn't hurt to ask. Least they can do for all the money they chargeNo they won't (as far as I know). They will wrap it nicely with the silk paper though. And also the felt cloths between flaps. However my last repair I asked for a cleaning cloth. I was given. Maybe you can just try to ask! But I feel low chance
mine has not done that but i've seen many that have on consignment sites. i have always thought it came from overstuffing the bag, putting heavy items on the bottom, or not storing it correctly. i have seen it often with the calfskin wocs. can you stop into a store and ask them? you might also try to email pictures to refurbishing places (online) and they would be able to tell you if it's fixable.
I just took my old crinkled large perforated 50's satchel in to Chanel when buying the Jumbo. I picked it up I a vintage store for 250USD. No sticker, no card no nothing. A 1 cm rift on the right side. She said they will do a full overview over what they think should be done.
She wrote me the receipt for deliver and she said they would call me within a few days to ask me if I would want them to do what was suggested. I didn't hear anything and called them. I'm in London btw. They told me the bag has been sent off to France.
Sooo I don't know if they're just doing it or what.
They might do a full refurb but I just want the 1 cm rift fixed. My SA told me it's actually better for me if I take it to another outside leather specialist as chanel probably would have to redo and refurbish the whole bag. Not just the rift.
So now I don't know what will happen. I know my bag is sent out of London, and one day I'll get it back. Refurbished w/o aproving, or not.
Weird that they sent it out though. Specially since she said they have their own team in the UK who does the first suggestive overview.
Who knows? Lol time will tell!
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My lambskin camellia one does that though not as much as the one photographed. I think it's a combo of the type of leather and overstuffing. Interesting you mentioned storage. I never thought about that with respect to the WOC (I just generally stuff it before putting it away) but one lady online takes a pencil and puts it under the WOC to create a concave shape, opposite to what happened in this photo. I don't think it can be fixed per se, because leather does stretch depending on use. I don't think Chanel can fix it but if you go and ask, please let us know the answer.
