Experience with Chanel refurbishing/repair

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

#992
i just got my black large shopper tote back from san francisco. i felt like it was not a real bag anymore. it cost me $585 total refubishment. i payed $25 shipping. it was a 7 year old bag that now just looks two years old. i dont think i would do it again. i love chanel but i am going to just save for a new one. bought the bag for $1,750 or $1,800 it now sells for $2,900 that is how much it went up in 7 years. u dont need the card if you take it to chanel they can tell if its real and they only keep record of bags for 7 years. always keep receipts anyway for a bag. takes like 3 or 4 months to get it done.
 
#993
Izzy Wijaya said:
Hi girls, I came across this thread and thought I might get help from here. I'm thinking of buying a Chanel Boy strap replacement for my bag because one of the buttons on the strap is a bit off. Do you girls think I can just send photos to the SA? I have never purchased anything from the Chanel store in my city so I do not know the SAs very well. I only talked to one the other day. Thanks in advance!
Click to expand...

You would probably need to take the bag into the boutique.
 
#994
bebedawl said:
Do I need to take receipt or authenticity card with me? Also need a new tag applied to the zipper on my wallet.
Am I likely to be charged for these services? How much?
Click to expand...

No idea of where in London, but in the US, you don't have to show the receipt or authenticity card. It may be different there, so I'd call to ask. You would likely be charged for the new tab on the zipper, unless it's in the first year since purchase. I don't know the current cost.
 
#999
Hi fellow Chanel lovers! I was wondering if anyone knew what the current replacement cost is for a gold tone interlaced black leather shoulder chain? All the info I find seems to be outdated. It's for a 1991-1994 black lamb Coco Rider flap.
Thanks in advance for any info :)
 
#1,000
Just stopped by Chanel on 57th St, NY and they quoted the replacement chain strap cost to be $195??? I wonder why it went up so much...I remember seeing $35 & $65 on this thread about 2 years ago. Bummed, will have to replace the strap on my bag with a generic gold chain.
 
#1,001
After 3 yrs of frequent use my black jumbo lambskin flap back pocket showed serious signs of wear. Due to constant friction with my clothes. SA told me the repair would be 'very expensive and take months'.

I took it to a local bag cleaning n refurbishment shop and they cleaned, polished and restored my bag beautifully for S$300.

Now I take greater care not to wear rough fabrics with my lamb flaps, at least not daily, and some other precautions.
 
#1,002
Daosabao said:
After 3 yrs of frequent use my black jumbo lambskin flap back pocket showed serious signs of wear. Due to constant friction with my clothes. SA told me the repair would be 'very expensive and take months'.

I took it to a local bag cleaning n refurbishment shop and they cleaned, polished and restored my bag beautifully for S$300.

Now I take greater care not to wear rough fabrics with my lamb flaps, at least not daily, and some other precautions.
Click to expand...

Hi, may I have your local bag cleaning shop contact information? How long do you have to wait before the bag was return to you ? Thank you.
 
#1,003
Hello lyseiki8, I brought my black lamb jumbo to Bag Spa at International Plaza, Singapore. http://bagspa.com/bagspa/. The cleaning and polishing is $150, and would generally take 1-2weeks. The repair of the back pocket (lambskin was worn off a bit so they patched it up and touched up the color) is a time consuming job, so that would take another 2weeks. The repair is another $150.

All in it took 6weeks cos the owner was away for a week. I'm v satisfied with the results.
 
#1,004
Hello ladies!! I want to purchase a black mini and notice the center column(not CC) is uneven as i marked in picture. Is this comman normal or defective? If it's defective can it be easily fixed ? Please help!! TIA!!:help:
 

Attachments

  • black.jpg
    black.jpg
    185.8 KB · Views: 563
Last edited:
#1,005
bcbggirl said:
Hi Chanbal,
I brought it back to the boutique to show a manager why I was unhappy with the job they did. She got very defensive and basically said they did the best they could and implied that I should take better care of my bag. (I was fuming at that point and politely walked away).

For now I've decided not to give them my bag back to repair it further. Based on what the SA said, they only dye the bag to remove color transfer, and I don't trust them to dye the bag the right color (I could have a tri-colored flap then). Basically, I would not recommend Chanel ever for cleaning your bag/color transfer. I would try them for hardware replacements or severe cases. Especially in my case, since the transfer was so slight. After a lot of consideration I think my bag looks/feels not as luxurious and worse because of the inconsistent dye. And they didn't even remove the color transfer really. I can still wear my bag, really most wouldn't notice. But I expected better from them.
Click to expand...

Did they tell you they were going to re-dye it or were they just supposed to clean it? I just dropped off my two tone (black/beige) clutch and they charged (or will charge) me $185 which is supposed to be just for cleaning. It's really only the beige piping I want to have spiffed up, now I am nervous they might try to dye the being part (though I would think that would be super labor intensive to try to only dye 1/2 bag).
 
You must log in or register to reply here.
Top