Experience with Chanel refurbishing/repair

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

#977
Chanbal said:
Thanks for confirming this. Would you know what is the best company? I have a metallic bag that needs minor service and I would like to have it done by the best provider (metallics are not easy to restore).
Click to expand...

I know the boutique in NYC uses a company called Ragobrothers

http://ragobrothers.com/chanel-handbag-repair.html
you can try them and see if they will do the repair independently.
 
#978
keodi said:
I know the boutique in NYC uses a company called Ragobrothers

http://ragobrothers.com/chanel-handbag-repair.html
you can try them and see if they will do the repair independently.
Click to expand...

Thanks, I have used Rago Brothers for Chanel in the past, and they do accept bags independently.

I plan to take my bag to the Chanel store, but I would like to make sure that it will be sent to their best repair service place for metallics. So I'm trying to learn a little more about the process.
 
#980
bcbggirl said:
Maybe. The thing is (and I didn't really explain this before) I noticed that the dye they applied to hide color transfer is *just* slightly off from the original color, and not an exact match. So the bottom of my bag is the original color and the flap part is this slightly different light beige color. In addition to having a different texture/shine. It's very hard to see the color difference though. I myself didn't notice it at first. It's pretty much impossible to undo a dye job and I don't trust Chanel to be able to repair what they did.
Click to expand...



Hi, would it be possible if you post the picture of your bag? I'm curious to see about the poor job that Chanel did. I'm sorry this happened to you. TIA.
 
#981
I'm thinking of purchasing a pre-loved bag but the problem is that it is Jersey and has some sort of powder all over the surface. Any idea if this can be cleaned or how much Chanel would charge?

Screen Shot 2014-06-21 at 4.21.34 PM.png
 
#983
tutushopper said:
What country is this coming from? Is the powder really face powder or just described as "powder?"
Click to expand...
It is coming from Japan and is described as "blow powder." I believe we spoke in another thread and after considering that it might be makeup I was thinking of purchasing it and taking it to Chanel, but I don't want to have to spend too much. I'm just confused lol
 
#984
kcarmona said:
It is coming from Japan and is described as "blow powder." I believe we spoke in another thread and after considering that it might be makeup I was thinking of purchasing it and taking it to Chanel, but I don't want to have to spend too much. I'm just confused lol
Click to expand...

The bag cleaning (outside) should be about $300.
 
#986
I have a black reissue 226 with GHW and the HW is getting very faded after many years of use.. Has anyone had Chanel attend to this (can it be re-dipped?) and what's the approximate cost?
 
#988
Hi girls, I came across this thread and thought I might get help from here. I'm thinking of buying a Chanel Boy strap replacement for my bag because one of the buttons on the strap is a bit off. Do you girls think I can just send photos to the SA? I have never purchased anything from the Chanel store in my city so I do not know the SAs very well. I only talked to one the other day. Thanks in advance!
 
#989
Chanbal said:
Hibcbggirl,
Did you take the bag to a Chanel store in the US? If yes, would you mind sharing the city or state? I would like to avoid taking my bags to that store. I suspect that Chanel uses different companies to work on the bags and the outcome depends a lot on where they decide to send your bag for service. I'm very sorry that this happened to you. If you still have the receipt for the cleaning service, you may want to take your bag to a different Chanel store and let them know that you are unhappy.
Click to expand...

They have a facility called leather surgeons on the east coast they are supposed to use, but I think they may sometimes not follow policy. As far as only redying - the employee I know has told me they try to clean it as much as possible, but black stains sometimes do not come off without some refinishing over it.
 
#990
I need my four year old jumbo flap (barely used) repaired. The leather where the logo part of the clasp has split into two.

Where is best in London to take it to? Many thanks
 
You must log in or register to reply here.
Top