Experience with Chanel refurbishing/repair

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#946
Hello everyone! I was wondering if it is at all possible to dye/change the color of a Chanel timeless python bi-colored bag to be one color? I received a beautiful Chanel timeless medium bag in python for my birthday in 2013, its bi-colored in beige (like a camel beige) and turquoise/baby blue. I absolutely love it, yet I find it super hard to wear with lots of my clothes, does anyone know if it is at all possible for a Chanel boutique to dye the bag into one color for me? As in change the color of the python? Or does anyone know any places in Europe or the UK who would do a good job for me without damaging the leather?
Thank you so much in advance for any replies!
 
#947
Alia123 said:
Hello everyone! I was wondering if it is at all possible to dye/change the color of a Chanel timeless python bi-colored bag to be one color? I received a beautiful Chanel timeless medium bag in python for my birthday in 2013, its bi-colored in beige (like a camel beige) and turquoise/baby blue. I absolutely love it, yet I find it super hard to wear with lots of my clothes, does anyone know if it is at all possible for a Chanel boutique to dye the bag into one color for me? As in change the color of the python? Or does anyone know any places in Europe or the UK who would do a good job for me without damaging the leather?
Thank you so much in advance for any replies!
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Chanel boutiques will not dye one of their bags another color. If you have this done at a leather shop (I'd consult with a very high end one used to dealing with exotic skins, as you don't want them using your bag as their first guinea pig), you will void your Chanel warranty and they won't take it in thereafter for repairs.
 
#948
Update: I got my beige claire bag back after ~ 1 month -- not very happy with the results and I will be bringing it back to Chanel probably since they didn't get the stains out. In my case, it looks like they do just re-dye the bag, as I notice the threads around the parts that they re-dyed are darker than say the interior. So I am not really impressed -- thought they would actually have better attention to detail and care for the price ($285). Also, the hardware came back scratched again.
 
#949
bcbggirl said:
Update: I got my beige claire bag back after ~ 1 month -- not very happy with the results and I will be bringing it back to Chanel probably since they didn't get the stains out. In my case, it looks like they do just re-dye the bag, as I notice the threads around the parts that they re-dyed are darker than say the interior. So I am not really impressed -- thought they would actually have better attention to detail and care for the price ($285). Also, the hardware came back scratched again.
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I'm sorry that your bag didn't come out the way you wanted. It used to take 3-4 months to have a bag repaired or cleaned by Chanel, 1 month wait is a big improvement. According to the new prices, the amount you paid ($285) was probably only for leather refurbishment (didn't include hardware). Total refurbishment costs now >$500. Good luck bringing it back to Chanel. :smile1:
 
#950
Hello Everybody!

Totally new to chanel, I have been studying up by reading the treads, hoping to learn enough to buy a preloved chanel.
I am able to buy a preloved single flap. off course I will get it authenticated ;-)
My question is about the clasp. It doesn't close anymore. It;s one with where a pin goes in a hole( sorry don't know what it is called) not a turn lock. Because of that, the bag is friendly priced.
The rest of the bag is in overall good vintage condition. I am thinking about buying this bag and take it to Chanel to get the clasp repaired. I am thinking it will cost me little less than 100 USD. It is a stamped lock, so I hope they will be able to repair it, without having to replace the gold HW.
And that it won't be a problem that it was bought preloved.

Please let me know if I am right about this! Just want to be absolutely sure ;-). thanks ladies!!
 
#951
Chanbal said:
I'm sorry that your bag didn't come out the way you wanted. It used to take 3-4 months to have a bag repaired or cleaned by Chanel, 1 month wait is a big improvement. According to the new prices, the amount you paid ($285) was probably only for leather refurbishment (didn't include hardware). Total refurbishment costs now >$500. Good luck bringing it back to Chanel. :smile1:
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Yes, I indicated I only wanted a cleaning to remove the color transfer on my bag, and not total refurbishment because nothing else was wrong; the hardware was flawless and without scratches when I took the bag in for cleaning. It came back to me scratched -- probably due to be handled in the cleaning process, unfortunately. It's really minor (on the turn nob and part of the CC) and the hardware would get scratched/scuffed eventually I guess. Just wish I had put the first scratch on my bag! :P

The SA was very understanding and told me I can take it back if I decide I'm not happy with the job that they did and they would send it out again at no extra cost. I think I will do that, since I'm not satisfied. I'll let everyone know how that turns out!
 
#952
Hi everyone!

I got a vintage Chanel bag from my grandma and the straps are made of leather with tortoise shells. There are no damages in the bag but the shells tend to become heavy when you carry it for a while and the straps slip off from your shoulders easily, making it annoying to keep returning it to your shoulders. I was thinking to add and attach an interlocked gold chain straps in both ends of the bag instead of replacing it. Do you think Chanel would do it? if not, can I replace the leather straps with the Chanel interlocked gold chain and how much would it cost to have it fixed in Chanel?

I was thinking of selling this as well, but it seems to not be saleable as it no longer includes the card, dust bag and box (even though I've already had it authenticated), so instead of it lying around my closet, I really want to make use of this bag.

Hoping to hear from you soon and the alternative solutions I can do to this bag. :)
 
#953
Alia123 said:
Hello everyone! I was wondering if it is at all possible to dye/change the color of a Chanel timeless python bi-colored bag to be one color? I received a beautiful Chanel timeless medium bag in python for my birthday in 2013, its bi-colored in beige (like a camel beige) and turquoise/baby blue. I absolutely love it, yet I find it super hard to wear with lots of my clothes, does anyone know if it is at all possible for a Chanel boutique to dye the bag into one color for me? As in change the color of the python? Or does anyone know any places in Europe or the UK who would do a good job for me without damaging the leather?
Thank you so much in advance for any replies!
Click to expand...

The furniture clinic are very good. They have lots of pictures on there website. I have used their products quite a bit which are excellent.

I expect they will give you an estimate without sending the bag in. They also do a great repair service

http://www.furnitureclinic.co.uk/Handbags_Colour_Change.php

Good luck
 
#954
Hello I have a beige chanel bag that's I changed its color to black And it kept staining my clothes now I want to change the leather please help me with contacts or an email I can contact to change the leather if possible! Thanks
 
#957
2 months ago i noticed that my new classic jumbo bag has scratches on the leather chain and i went to chanel Bruxelles for a repair.The sales assistant was very rude,she said that is normal because is handmade and then she said that i should go back to Chanel Berlin where i got my bag for repair.I told her that my one year guaranty alllows me to bring my bag for repair in any other chanel store in Europe and she said that 1 year guaranty does not exist.Eventually she took my bag saying that i need to wait till june because she needs to send my bag back to Paris for repair.Last week ,friday,i got a phone from Chanel telling me that the bag is back so i can go to pick her up.I went there saturday to the same crappy SA ,she gave me my bag and then she ran to another client who probably came to spend some money there,so i was left alone.The leather chain was worse than what my bag got,thinner than normal,poorly constructed,and in 2 leather pieces glued at one side.I knew that the leather strap from the chain should be in one continuosly piece of leather so i asked why it looks like this and another SA said is normal because it is handmade and they cannot do anything about it.I want to file a complain but i have no idea how and where.I am so pissed up with Chanel and their SA's in Bruxelles,they are rude,incompetent,they give u attitude and they're no help.Does anybody here knows what should i do and whom i should call or write to Chanel customer service in Paris? I always wanted this bag,i saved a lot to be able to get it and now i hate my bag,i don't even want to use it anymore. Thank you so much ladies.
 
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#960
Lucylaw said:
Does anyone in NY know where i can get a chanel leather handbag professionally cleaned inside and maybe the leather outside and on the handles cleaned and softened?
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I cleaned my vintage one at Leather Spa. They have several locations in NYC but I've used both the one in Midtown and Grand Central. They specialize in designer repairs. I've had good experiences with them so far but they aren't cheap.
 
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