Experience with Chanel refurbishing/repair

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#766
travelluver said:
Hi Gals,
Can I get opinions on whether you think the inside of this bag could be repaired through Chanel refurbishment? How much would something like that cost? I thought I saw somewhere on the forum a listing for repair prices, but can't seem to find the info. If anyone could point me in the right direction it would be most appreciated - thanks very much in advance!!

Link - http://www.ebay.com/itm/121100702834?ssPageName=STRK:MEWAX:IT&_trksid=p3984.m1438.l2649
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Is this the thread u're looking for?
http://forum.purseblog.com/chanel/my-first-gst-and-experience-with-chanel-refurbishment-806821.html
 
#772
I would like some advice please... I'm bringing in my vintage red lambskin jumbo for refinishing as it needs some serious TLC. I think the main things I would like to have done are:

a. Refinish/redye the exterior as it is very faded
b. Refinish the inside of flap (small pen marks)
c. Clean the interior (small pen marks)
d. Polish/clean the hardware/chains
e. Replace the leather on the chain straps

My questions are:

1. Does Chanel refinish the inside of the flap without touching the lining?
2. Does Chanel clean the lining? (I have remnants of the serial # which I do not want them to take off)
3. Does Chanel polish the hardware/chains (not interested in having it replaced but there are hairline scratches and some color transfer from possible red-colored polish/conditioner)
4. Does anyone have previous experience with how quickly the Hawaii and Vegas stores return your bag? I know that it will take approx. 3 months but I have the option of dropping my bag off at either location as I will be travelling to both this month.

Any input is appreciated!

Thank you in advance!
 
#773
Hi gquinn, they will polish your hardware to make it look like new. When they dye the inside of your bag, they will try to keep the serial number. And the repair should take 6-8 weeks.
 
#774
Levo said:
Hi gquinn, they will polish your hardware to make it look like new. When they dye the inside of your bag, they will try to keep the serial number. And the repair should take 6-8 weeks.
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Thanks Levo - This helps! Now I just have to figure out which stores have quicker turn-around:)
 
#776
I got a pair of stud earrings for Christmas and have been wearing them sparingly, but I noticed just the other day that a rhinestone is missing. It's pretty noticeable since the style is just the interlocking c's with stones. Will Chanel repair something like this?
 
#778
cocokarlie said:
I got a pair of stud earrings for Christmas and have been wearing them sparingly, but I noticed just the other day that a rhinestone is missing. It's pretty noticeable since the style is just the interlocking c's with stones. Will Chanel repair something like this?
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Where did you get your earrings? If within a year Chanel will fix for free.... Normally I will ask for a brand new pairs or exchange for a different pairs.
 
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