Experience with Chanel refurbishing/repair

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#646
Does Chanel Repair do a good job of remoisturizing your bag? I have a pink cavier medium bag and the bottom looks and feels very dry. Sometimes the stitching is kind of flaking off because it is so dry. I bought the lovin my handbags line and it doesn't seem to be solving that problem.....
 
#647
Happy12345 said:
Hi Girls,

I would like to bring in my pink classic medium cavier purse to Chanel to get it refurbished. The sewing on the chain strap has come off, and a bit of the strap is poking out. Do you girls know how much chanel would charge to resew it back together? Would they even do that?

I'm also worried that the chanel store might turn me away as I did not purchase the bag from there but on ebay. However, I am sure it is authentic :)
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I've had stitching done in-house for free. Not sure if this is the usual experience, but I was very happy.
 
#648
Dear all,

Have any of you sent your lamb skin flap in for sealing? I called my local Chanel today asking about sealing for my lavender lamb flap, and the SA said they don't do sealing for any lamb or caviar bags. Is that true?? I really want to seal the bag especially it is lamb skin and I don't want to baby-sit it too much every time I use it..
 
#649
I have a vintage red (i think its 2.55) From early 90's. I am afraid to use it because the outside edges by the seams are beat up and worn. Has anyone had that specificly done? I believe it's lamb skin, is there something I can do to help prevent this?. Everything else on the bag is perfect except for the inside of the clasp is slightly loose.

thank you ladies! ;)
 
#650
Ok.. Now after reading all of this I am getting nervous! Is it better to keep your own hardware? Its gold hardware but my bag is not identified.. it is stamped but I do not know what karat it is. Would they test it and dip it in the same thing or just replace it with whatever they have?
 
#651
Hi,
Would you know if Chanel repairs the rings of Agendas/Organizers (large six-ring)? One of the rings of my agenda doesn't close completely. I was wondering if the agenda could be repaired under the "small goods refurbishment". Thanks so much!:smile1:
 
#653
I just went into the Chanel Boutique today to have my zipper pull fixed. The pull ended up falling off. I also inquired about fixing the inside lining of my jumbo. I just filled out a quick form with all of my information, they gave me a receipt and said that it could be anywhere from 4 weeks to 3-4 months depending on if they have the exact item (ie. zipper pull) for the repair. In regards to fixing the lining, it was a little loose and crooked due to usage), they made a note of it on the form I filled out and said that someone will get back to me with the possibility and cost.
 
#654
Hi everyone! I'm very new to this forum. I have recently acquired 2 vintage chanel bags and I am absolutely hooked. And now...onto my 3rd purchase. The bag I want is caviar and has a few scuff marks on it. I know I'll want it refurbished, but I'm concerned that will require a re-dye. Does re-dying caviar leather make it not as soft?
 
#655
hi, have anyone sent their chanel in for repair of the buckle? there is a slight crack on my vintage bag...(somehow, dont know how...while trying to click the bag shut the think just cracked!) and i am wondering how much it cost to get that fixed at Chanel...

Thank you!
 
#658
I'm very upset and disappoint by the Chanel spa service this time. I received a call from Chanel regard for my white caviar jumbo turned in last month is ready to pick up. I was so surprise what make Chanel to speed up their service. I found out what a poor refinish job they have done that explain all. The leather is still yellowish like before but a little better, and all the hardwares have been replace. What made me upset the most is the leather of the chain is peeling off!!! How does it call job complete with this condition? I told the SA that I had spa experience before I turn this white caviar in and I was satisfy from my last experience and that made me confidence to turn in this white caviar. I asked the SA that i waited 3 months for my last spa service and why this time only took 2 month. She answered it's because they have done the job in the state. What!!! Now the spa service is done in the state. That's explain all the poor job done on my white caviar. The spa didn't have enough experience to provide the service obviously. My SA suggest to sent it out again to get the job done. I hope it will turn out all right!!!
 
#659
wien said:
I'm very upset and disappoint by the Chanel spa service this time. I received a call from Chanel regard for my white caviar jumbo turned in last month is ready to pick up. I was so surprise what make Chanel to speed up their service. I found out what a poor refinish job they have done that explain all. The leather is still yellowish like before but a little better, and all the hardwares have been replace. What made me upset the most is the leather of the chain is peeling off!!! How does it call job complete with this condition? I told the SA that I had spa experience before I turn this white caviar in and I was satisfy from my last experience and that made me confidence to turn in this white caviar. I asked the SA that i waited 3 months for my last spa service and why this time only took 2 month. She answered it's because they have done the job in the state. What!!! Now the spa service is done in the state. That's explain all the poor job done on my white caviar. The spa didn't have enough experience to provide the service obviously. My SA suggest to sent it out again to get the job done. I hope it will turn out all right!!!
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Oh no! Hope things turn out better the second time around. Could you have sent it to Europe for the spa service? Or there is no choice? If you live in US then the bag will be sent to the US spa service?
 
#660
Lawseenai said:
Oh no! Hope things turn out better the second time around. Could you have sent it to Europe for the spa service? Or there is no choice? If you live in US then the bag will be sent to the US spa service?
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I have no idea that I can request which Spa to sent. I really hope it turn out alright.
 
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